1/5 Lexi N. 8 months ago on Google • 3 reviews
Completely
unreliable
staff.
Even
when
I
was
trying
to
sign
up
for
a
membership
over
a
year
ago,
I
had
gone
in
three
separate
times
and
there
was
no
staff
in
office.
I
should
have
known
at
that
point
to
not
even
sign
up
for
a
membership,
but
I
did
anyways.
Overall
the
gym
is
nice,
clean
enough.
Doesn't
make
up
for
the
fact
that
the
staff
members
are
NEVER
in
the
gym
and
completely
unreliable.
Fast
forward
to
this
previous
January,
I
decided
to
terminate
my
membership
due
to
being
busy
with
school
and
work.
After
calling
several
times
and
getting
no
answer,
I
went
in
to
the
gym
to
have
my
membership
canceled.
I
spoke
with
an
employee
and
he
let
me
know
that
my
membership
will
be
terminated
THAT
DAY
and
handed
in
my
key
fob.
Since
I
had
gone
in
to
cancel
my
membership
(January
2023),
I
have
continued
to
be
charged
34.99
per
month,
even
after
my
membership
was
"cancelled".
These
past
few
days
I
have
called
a
total
of
5
times
trying
to
figure
out
why
I
am
still
being
charged,
got
one
message
that
asked
me
to
call
at
10am
on
Monday,
which
I
did,
and
again
no
staff
replied.
I
have
contacted
my
bank
to
dispute
all
charges.
I
got
scammed
out
of
315
dollars
which
I
may
or
may
not
get
back.
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