2/5 Matthew M. 2 years ago on Google
Haven’t
had
Olive
Garden
for
awhile
and
as
I
walking
up
to
the
door
I
was
reminded
of
how
great
they
can
be
when
the
host
opened
the
door
for
me
and
I
was
greeted
with
a
smile.
I
went
straight
to
the
bar
because
it
was
9pm
and
I
knew
they
were
closing
in
an
hour.
I
just
wanted
some
lasagna
so
I
could
be
in
and
out.
I
sat
down
and
I
saw
two
bartenders
focused
on
closing
and
stocking:
Mona
and
Ricky.
Mona
eventually
turned
around
and
asked
if
she
could
help
me.
Didn’t
offer
me
menus;
suggest
a
cocktail;
so
I
politely
asked
for
a
menu.
As
I’m
looking
at
the
menu
I
hear
a
server
apologizing
for
ringing
in
a
drink
order
and
Mona
says
“I
just
want
to
go
home”.
Man
I
felt
uncomfortable
and
probably
should
of
just
left
at
that
point.
I
placed
my
order
and
my
salad
comes
out
which
could
feed
3-4
people;
I
get
it
she
doesn’t
want
to
offer
me
refills.
Anyway
not
a
big
deal
but
didn’t
offer
any
cheese
or
cracked
pepper
which
is
an
OG
standard.
As
I’m
eating
my
salad
a
team
member
walks
up
to
the
bar
and
asks
the
bartender
for
a
Pineapple
juice
which
they
give
to
him
and
he
sits
down
and
drinks
the
juice.
Maybe
he
paid
for
it
but
doubt
it.
Still
haven’t
seen
a
manager
at
this
point.
My
lasagna
comes
out
and
is
just
warm.
At
this
point
I
ask
for
cheese
and
Mona
gets
me
some.
I
eat
my
food;
no
two
bite
check
back,
only
when
I’m
almost
completely
finished
I
was
I
checked
on.
I
totally
get
wanting
to
get
out
but
take
care
of
your
guests
and
give
some
effort.
Hit
your
steps
of
service
make
conversation
while
you
are
cleaning;
don’t
make
your
guest
feel
like
a
burden.
This
type
of
service
I
expect
from
Darden
which
has
the
highest
service
standards
in
their
restaurant’s.
If
I
would
of
came
at
5
min
till
closing
it
would
be
one
thing
but
1
hour
before
is
not
ok.
The
bar
had
Liquor
bottles
and
syrups
on
top
of
the
bar
as
well.
The
host
thanked
me
with
a
smile
on
the
way
out.
100%
for
the
Thursday
Night
Blonde
Host!
I’ll
be
back
but
will
have
to
make
it
during
5pm
next
time.