Orangetheory Fitness image

Orangetheory Fitness

Gym Personal trainer Physical fitness program

😠 This is sadly the worst studio I have ever been to. I have done orange theory a lot and this is the first time I am incline to write a bad review. The trainers are either inexperienced or had a lot of experience (and overweight) and don't care about paying attention to their classes anymore. I was d... People often mention workout, staff, coaches, location, great, love, desk, time, front, days,


Address

10073 Cleary Blvd, Plantation, FL 33324

Website

www.orangetheory.com

Contact

(954) 693-8444

Rating on Google Maps

4.80 (288 reviews)

Open on Google Maps

Working Hours

  • Sunday: (Easter), 7:30 AM to 5:15 PM, Hours might differ
  • Monday: 5 AM to 9 PM
  • Tuesday: 5 AM to 9 PM
  • Wednesday: 5 AM to 9 PM
  • Thursday: 5 AM to 9 PM
  • Friday: 5:15 AM to 9 PM
  • Saturday: 6 AM to 1:45 PM

Featured Reviews


Frequently mentioned in reviews: workout (15) staff (14) coaches (13) location (10) great (10) love (9) desk (8) time (7) front (7) days (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Ana Z. 1 year ago on Google
    This is sadly the worst studio I have ever been to. I have done orange theory a lot and this is the first time I am incline to write a bad review. The trainers are either inexperienced or had a lot of experience (and overweight) and don't care about paying attention to their classes anymore. I was doing an exercise wrong, no one corrected me, my heart rate was on the sky while walking and no one asked me if I was ok. The ladies at the front desk talk to you while eating bagels (really? At a fitness place where you are supposed to motivate people to be at their best?). I hope the owner of this location reads this and starts to pay attention.
    3 people found this review helpful 👍

  • 1/5 Ray R (. 9 months ago on Google
    I have to express my disappointment with this Plantation, FL location. Let me start by saying the workout are really good. My favorite coach is Silk. He is absolutely FABULOUS!! I have an injury which I aggravated from working out. This is my fault, I got too confident. So, I paused my membership for 60 days. After 60 days I'm still unable to get back into my workouts full swing. So, I called the location to cancel. I was told I could pause the membership again for another 60 days so I said ok. I filled in the paperwork and sent it in. I later received a call from the location saying that I cannot extend the pause for another 60 days as it is only allowed once per year so I would have to cancel. I said ok I'll cancel since I am unable to extend the pause and I am unable to workout but I'd sign up again in September when I should be back at 100%. Do you know that the lady said 'OK, I'll cancel you but we're going to charge you for another month. I asked why and was told that that was just their policy. I wish someone would explain the logic behind charging a customer for another 30 days after the membership has been canceled?Its a total cash grab! Shame on you Orange Theory Plantation! There's no need for the cash grab, you provide a good service so your customers will come back BUT I WON'T BE BACK because if a customer is unable to workout and tries to pause there membership for a second time and they are unable to because of YOUR policy then it is grossly unfair to charge them for another 30 days of membership that they cannot use. Best of luck to you in the future. I hope people read this post all the way to the end.
    2 people found this review helpful 👍

  • 5/5 Rgb W. 2 years ago on Google
    My daughter recently started working out here and I was skeptical about how she would like it. She took Coach Cameron and Coach Silk’s classes and absolutely loved them! They made her feel so comfortable and took the time to explain every move thoroughly to her. They were also so encouraging. Definitely recommend! My daughter absolutely loved it and has a newfound love for fitness.
    1 person found this review helpful 👍

  • 1/5 Andy T. 1 year ago on Google
    My wife signed up for a trial 2.5 years ago, before Covid, but wasn't able to finish the trial before gyms were shut down. She hasn't been back since. The other day, we get a message that the credit card they have on file isn't valid. When we called to ask why they were trying to charge our card, they explained that until an account cancelation form is submitted, the account is considered active. This is super shady. As a business owner, you should be ashamed. Charging member accounts that haven't been active in over 2 years without warning is completely ridiculous.
    1 person found this review helpful 👍

  • 1/5 Valencia R. 1 year ago on Google
    Never again, the level of professionalism at this gym is trash. Coaches and front staff were rude, eating food in front of you while talking to them before you worked out. The coaches were too loud or on their phones sometimes. The gym was too crowded, and the coaches didn't pay attention, using their phones sometimes. I guess the gym has a lot of members, and they don't care anymore.
    1 person found this review helpful 👍

  • 5/5 Rona W. 1 year ago on Google
    How often are you compelled to go and write a review immediately following a class? The minute I hit my car I write this as I just experienced one of the best classes I've ever taken.The coach Silk has Great music, great enthusiasm, and a few laughs in between the suffering Always helps!!! 🎯💪🎶
    1 person found this review helpful 👍

  • 5/5 Mari G. 1 year ago on Google
    Loved the trainers and the energy. So far I have trained with Kristen and Cameron, both are amazing. I will definitely continue going. 💕
    1 person found this review helpful 👍

  • 5/5 Melissa R. 6 months ago on Google
    OTF has significantly improved my overall health in the past year. At this specific location, coaches and staff are so personable, welcoming, and engaging!

  • 5/5 zoe e. 9 months ago on Google
    Great place to workout! The only workout I have attended that gives me the same feeling as playing a competitive sport!

  • 5/5 Robbi A. 8 months ago on Google
    Amazing coaching staff. They truly care about your well being...modify exercises when needed. Front staff is great and works to fit you in. Obviously a well managed facility!!

  • 1/5 Carolina W. 1 year ago on Google
    Honestly very disappointed! Went in for my first free class and arrived there about 15mins before the class started, which I was advised I need to arrive 30mins before. So, I filled out the paper work and thought the lady had put me down for the class the next day. When I arrived the next day she said the class was full and could not add me. As a first impression it just left a bad taste in my mouth because it’s not easy for me to take 2 days consecutively to make time to go with a 1 year old baby. Probably won’t go to this location or any other location if they can’t value new customers as much as existing ones.

  • 5/5 Jami S. 1 year ago on Google
    The front desk ladies (and the one guy I’ve seen) are nothing but kind and welcoming each time I am at the studio. The Coaches are amazing, they are extremely motivating and know exactly how to push you to achieve your best results/goals!

  • 5/5 Florencia W. 11 months ago on Google
    I recently started going to this particular OT. I love coach Cam, he is so dedicated and motivates me to try harder!! Absolutely love him...

  • 5/5 David S. 9 months ago on Google
    The Plantation location is the greatest! It’s spotlessly clean, the desk staff is fun and friendly, and the coaches and music are tops. Being older and working on my weight, I’ve never felt embarrassed or incapable; just encouraged by the staff. And the feeling after a workout is great. I highly recommend Orangetheory, Plantation, FL!

  • 5/5 Jen 1 year ago on Google
    I love the variety of the workouts and that they can be modified to any fitness level. The coaches are very motivating and helpful. Being able to schedule classes keeps me accountable to get my work outs in. Thanks to my consistency and the structure of the workouts, I am seeing a positive change in my fitness level and my overall health. I’m really glad that I joined!

  • 1/5 KYARA C. 7 months ago on Google
    Worst studio Ever !!! Wish I could give it 0 stars. Avoid it if you can ! Front desk is unfriendly and management doesn't care for there members. The coaches aren't motivating . This studio is very unprofessional and worst I ever been too. Stay away if you can !!! They only want your money and don't care about your fitness goals.

  • 5/5 Andrea M. 2 years ago on Google
    The only place that can make me enjoy working out! The coaches are great, as well as the staff. I look forward to the different challenges that OT brings! I highly recommend this location!

  • 5/5 Chanelle R. 1 year ago on Google
    Love this gym! Always a good work out and pushes you to your limits!

  • 5/5 Debra E. 1 year ago on Google
    This was a great place to keep up my routine HIIT workout!! The staff and coaches are AWESOME!!!

  • 5/5 Shaun T. 2 years ago on Google
    Best fitness gym. Join and you will see results. Cameron is a great instructor

  • 5/5 Britney B. 4 years ago on Google
    I love how friendly the staff is and how they make it a priority to learn our names. I love the group atmosphere, the music, and that everyday it’s a different workout. I don’t think I’ve ever had the same workout twice. I love the heart monitor and being able to see how hard I am pushing myself during my workouts. The workouts are intense but doable. I love that everyone can work at their own pace, speed, and strength while doing the same workouts. Definitely my favorite workout setting thus far. I recommend to everyone! Coaches are attentive push you and help you perfect your form and technique. 5 stars !

  • 5/5 Lucy D. 2 years ago on Google
    The girls at the front desk were very friendly. First impressions are everything. The workout was varied. Lots of splats!

  • 5/5 Janice M. 1 year ago on Google
    This is exactly what I’ve been looking for in a “gym”, each workout motivates me to go even further the next time. The trainers are great, the staff is friendly and helpful.

  • 5/5 Earrings J. 1 year ago on Google
    First time there. Front desk staff did a great job getting us started. Trainer Cam was patient n explained everything to us newbies. Had a great workout. Will def do it again.

  • 5/5 jasthi p. 2 years ago on Google
    I’ve tried a ton of different workouts and this is the only one I’ve been able to stick with and I am enjoying it. The front desk and the coaches are always helpful.

  • 5/5 Lolita G. 2 years ago on Google
    The best workout there is!! Professional coaches guiding you to have the right form and to push yourself. I love it!!

  • 5/5 Rona R. 2 years ago on Google
    The energy of the coaches is fantastic and everyone has their own style. They know when you can step up your game and are always encouraging!

  • 5/5 Sophia L. 2 years ago on Google
    My overall experience at Orangetheory is amazing. The best place to head to when you need an upbeat start to your morning or afternoon. The staff is super friendly and kind and lend you a helping hand when you need it.

  • 5/5 Rita R. 2 years ago on Google
    OTF Plantation is amazing. All the coaches and staff are super friendly and the facilities are always neat. They are always brainstorming new ways to keep the members engaged and having fun! Love to start my day here :)

  • 5/5 Peter D. 2 years ago on Google
    Great place to workout. Friendly and attentive staff. Equipment clean and well maintained, I definitely recommend this location!

  • 5/5 Julia L. 2 years ago on Google
    I’ve had great results! The coaches are awesome but the real heroes are the ladies are the ladies at the front desk. They are all soo nice and they keep you on top of your classes and bookings, especially Megan she’s a gem


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