Sayvin image

Sayvin

Travel agency Tourist information center

One of the Top rateds in Playa del Carmen


Address

10 Av. entre calles 12 y 14 Primer piso, Centro, 77710 Playa del Carmen, Q.R., Mexico

Website

www.sayvin.com

Contact

+52 800 953 0278

Rating on Google Maps

5.00 (182 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 10 am to 8 pm
  • Wednesday: 10 am to 8 pm
  • Thursday: 10 am to 8 pm
  • Friday: 10 am to 8 pm
  • Saturday: 10 am to 2 pm
  • Sunday: Closed
  • Monday: 10 am to 8 pm

Featured Reviews


Frequently mentioned in reviews: tour (11) Sayvin (9) good (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 טל �. 4 years ago on Google
    I knew the company when I closed Cruz from Cartagena to the Caribbean. The attitude and service I received was amazing and gave me the ability to trust the representative to close the deal with him and give him my personal details when each deal was made to the representative it was important to say that the details are automatically deleted after he feeds them what gives the feeling The security, the representative was very patient.Then I continued to close with the company Internal flights the representative was very services and always helped me the prices of flights were the cheapest prices I found (after checking with many agents). My personal experience with the company was excellent and I highly recommend closing with her Everything!!!
    2 people found this review helpful 👍

  • 5/5 Ricardo P. 5 years ago on Google
    I am leaving this review for my freind from London as he doesn’t have an google account. The staff at Sayvin, in particular Luis have gone out of their way to help my freind Book his cruise, and flights all over Latin America at very cheap prices in comparison to online deals. We don’t have this level of customer service in London, so if you want any trips flight this is the ONLY PLACE TO GO Amigos! A honest cheap a very friendly service!
    2 people found this review helpful 👍

  • 5/5 Mercedes Q. 1 year ago on Google
    Super friendly and helpful staff, plus awesome deals and discounts! I have reserved with them 3 times and everything has been great with all the bookings
    1 person found this review helpful 👍

  • 5/5 Fernando G. 2 years ago on Google
    Had wonderful experiences! Been using Sayvin for our recent vacations, and they gave us great humankind service. They help you decide your best option if you feel insecure about your flight/stays. Based on our needs and budget they sent us 3 to 4 options to book, all of them met our search criteria. Every question you have you can ask, you won't find a machine answer. If they do not know they answer they would come back after calling the airline or hotel. e. g. I had a couple of questions about my hotel stay and tried calling first the hotel, but there was no answer. I sent a Whatsapp message to Sayvin and Juan (from Sayvin) was able to find the answer from the hotel within the hour. I recommended all my friends to book via Sayvin and we would definitely continue using it.
    1 person found this review helpful 👍

  • 5/5 Gillian A. 2 years ago on Google
    I had a great experience dealing with Sayvin. We were trying to organize a group hotel stay, and Sayvin was extremely patient with me over the course of a week with all of my questions, as I coordinated my friends. When we finally booked, the process was easy! I will use them again and can recommend them to anyone looking to save money on travel.
    1 person found this review helpful 👍

  • 5/5 Alston J. 4 years ago on Google
    Me and my travel mate met Atonella needing to sort out tours, transport and local info and she was amazingly helpful and determined to see that our needs were fulfilled. I really recommend this agency if anyone is looking for professional and prompt advice! Thanks again, Antonella :)
    1 person found this review helpful 👍

  • 5/5 Luke W. 4 years ago on Google
    Wish booking with agencies in Mexico could be this easy. Friendly, helpful and super easy. Even the ambience of the office was very different from other agencies. Would definitely suggest this place. It was a little tricky to find but good that we found it.
    1 person found this review helpful 👍

  • 5/5 helene v. 4 years ago on Google
    Today, I did a tour booked with them to Chichen Itza from playa del Carmen. I contacted Sayvin first by message, then I came to there shop. They were really nice and helpful and not pushy. The price was also really good, It costed me 855mx. The day tour is operated by Easytours. Really good organizing, everything went great, everyone was on time, good cenote, lunch, guide for chicken pizza ^^. >> But, see below a recommendation: I was picked up I my hostel at 7:20am (like planned). The tour begun only around 10:00-10:20am after we picked the last people at Tulum. For the return, it was the same, we dropped the people at Tulum first and then went back to playa del Carmen. SO, if you are planning to go to Tulum, help yourself and book the tour (with them?) but from Tulum so you will save some time out of the bus. It's my only regret, as I was in Tulum before.
    1 person found this review helpful 👍

  • 5/5 Elad S. 4 years ago on Google
    Good service!! And good price.. Me and my wife took a tour for chichen itze and it was excellent.. The guide was ok (not great) and the senote was amazing We did the tour in the rainy season so bring an or a rain poncho with you Other than that all was good🤠
    1 person found this review helpful 👍

  • 2/5 S* 1 year ago on Google
    I booked a tour with Sayvin. What they didn't say that they do not operate the tour and it was the tour of the worst operator in the city - EasyTour has 2.6 evaluation on Google. When the problems happened with the tour they told me that they hold zero responsibility: "they are only sellers" and "what can I expect from buying the cheapest tour". They pushed back sending lengthy messages. In the end they offered me $10 refund. My day was ruined.
    1 person found this review helpful 👍

  • 2/5 jon o. 1 year ago on Google
    I made an appointment online and went and found it closed at 1pm on a Monday ..came back 2 times during stated hours and still no one there.


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