I got my Dachshund here, customer services is not good, the attendants show no much interest in help. After I paid and they secure their money the manager was extremely rude when I asked for help with the cage. By the way is not nice to have an attendant with no teeth. My puppy come home with skin issues that I resolved with a private vet as when I call and asked they suggested to give it a bath with oatmeal shampoo.But this patches on the skin needs more than a bath with oatmeal.

Was kinda pushy on a dog that I didn’t want. And while playing with a dog that I wasn’t even interested in, the play pen is so small that my niece backed up into the bench that was in there and scratched her back. Then I was looking at a puppy in the play pen ( the Akita )and was so in love. While I was looking at another dog because my niece wanted me to look, the dog that I was playing with started nibbling on the bottom of my shoe, the owner and I both caught it at the same time. While I stopped the dog from doing so, I didn’t think it was a big deal. Then suddenly the owner just took the puppy out of the play pen and put it back. Totally broke my heart. As I was leaving I couldn’t believe how bad he hurt my feelings by doing that. Loved that dog so much now I will search to buy it elsewhere rather than giving him my business.

I’ve been coming here for a while waiting for the right dog… I love these dogs but I was in disbelief this evening when I went to see them. A puppy escaped and made it out of the pen, because well you know….. it’s a puppy what else would they be trying to do. And the woman working literally picked the dog up BY ITS HAIR ON ITS BACK. In the air. And threw him in his pen. And not only that, basically threw down another dog violently into his pen and when she noticed we had been watching her since the first incident she said in a disturbing tone “oops my bad”. Like… come on. If you don’t like animals, or don’t know how to treat them, do not get a job with them. This was a bigger older lady I have seen a few times. But also like I said I have been coming here for a while and I’ve always been greeted by a nice younger girl who is kind to me and the animals. And I understand this may not be the business’ fault, if they don’t know how this woman is treating them. But please correct this behavior, I’m seriously so upset.

I have bought two puppies from Puppy Boutique and have had great (for the most part) experiences. The first one was a black mouth cur, Bailey. When I got her home, she wouldn’t eat or drink. I called the store and they had the owner, John call me. He was extremely nice and caring and had me bring her back and took great care of her. They got her eating, drinking and called me to come get her. My son just picked out a basset hound, Willow. Courtney helped us and I couldn’t have asked for a better deal. There was a tiny hiccup but between John and Courtney, they got it all straightened out. The only relatively negative thing I have to say is the older gentleman that works there seems like he could use a hug and a smile (he’s just not a friendly guy). Thank you Courtney and John for our perfect fur babies!!

I hardly leave reviews but the experience we had was very welcoming and informative. All puppies were kept in clean pens and seemed as happy as puppies are. The whole process was smooth and we couldn’t be happier to start 2022 with our new family addition. Our sweet Havenese Milo! Thank you!

It was a good experience purchasing from your shop the power was out the day we visited and you guys still made it a plesent visit. The animals are oviously well cared for they were making changes to the store to cool the dogs while the power was out We had a small misunderstanding on cost (I think because the power was out) but a simple call cleared up any concerns I watched the videos and read the information provided online it  was great and made it all simple to understand. we love our new addition to the family her name is Daisy

As a previous kennel technician and pet store manager Im always skeptical of puppy shops we came in last year and they had skunks and though wow how cool stopped by again last week and it was love at first sight! Gus is an amazing puppy and the owner as well as whole staff have been a pleasure to deal with. Gus had a bit of a rocky start with us but thanks to the whole team all it amazing now. The vet they use it absolutely amazing! Gus came with a 4 generation pedigree though both the ACA and AKC and has 30 free days of pet insurance through the AKC. He was microchipped and up to date on all vaccines. We had his soft pallet and throat looked at and it is the picture of perfection especially for a English bulldog. I highly recommend this shop as they really do care about their animals and are there every step of the way and for the price you really get a ton included

I have gotten 2 dogs here now. A golden retriever and a corgi. Both dogs were sick. Both dogs have had diarrhea with blood for over a week and constant throw up. My corgi wouldn’t even eat for days. My golden retriever ended up being so bad we had to take him to the emergency vet in the middle of the night. Everytime we went there it was great customer service but it seems like their dogs aren’t taken care of properly. I’ve been told by companion animal hospital that majority of their dogs are always sick and a friend of mine who got their dog from here, was also sick. Do better.

We're very happy with our new furbaby Shampoo. He's very health and full of energy. It seems he actually came home house-broken already. The service at Puppy Boutique of Bartow was excellent. Very friendly family oriented place. They explained everything we needed to know about our puppy in an easy to understand manner. All the instructions to make an easy transition for the puppy worked you a T. The staff made us feel welcomed and valued. Great experience!!!

Giving 5 Stars! Store was very clean and organized during our visit. All puppies were very well taking care of and happy.  The process was a breeze and loved the very friendly staff. Meeko is such an amazing full of energy and happy baby boy loving all things puppy and his new forever home! We are extremely Blessed to have Baby Meeko as part of our family. Keep up with the incredible job! Thank You Guys! 🥰🥰🥰

Love our little Peridot.

We have a new addition to our family thanks to this awesome place! Our new beagle, Fergie! The store was clean and well maintained and we would recommend to anyone. They also have a wonderful store in the Lake Hamilton area as well so go check them out!!

The whole experience was amazing! Everyone is super friendly and very helpful. got a mini dachshund from them and she’s sweetest ♥️

Everyone here at puppy boutique is sweet. Super knowledgeable about the breeds. Actually listened to our questions and answer them.

please do not buy from these people there selling sick dogs I have one. its cost us over 1000,00 in vet bills plus we had its DNA, and it was not what they said it was......