1/5 Helen R. 1 year ago on Google
I
visited
this
Nando’s
for
the
first
time
on
9/5/22
and
will
never
return,
by
far
the
worst
Nando’s
I
have
eaten
in.
It
started
with
the
order,
my
husband
told
the
woman
at
the
till
that
it
is
a
gluten
free
order,
which
should
be
taken
by
a
manager,
but
her
response
was
what
you
have
ordered
is
gluten
free
anyway!!!
They
have
to
make
the
cooks
aware
to
avoid
cross
contamination
but
nothing
was
mentioned.
After
45
minutes
of
waiting
for
our
food
my
husband
went
to
speak
to
the
manager
to
see
where
our
food
was,
and
it
had
got
lost
between
the
till
and
the
kitchen,
which
was
next
to
each
other!!
We
finally
got
our
food
which
was
ok,
nothing
special
but
it’s
only
chicken
and
chips,
but
had
better
at
other
Nando’s.
Also
during
our
time
waiting
for
our
food
I
witnessed
the
cooks
eating
chips
in
the
kitchen
as
they
were
cooking
them
and
dishing
up,
not
only
that
one
of
the
waitresses
thought
she
would
join
in
and
regularly
went
into
the
kitchen
to
help
herself
to
handfuls
of
chips,
and
having
a
laugh
and
a
joke
with
the
cooks
whilst
peoples
food
was
waiting
to
be
served
to
them.
Very
unprofessional
and
poor
service.