Nail Depot image

Nail Depot

Nail salon

😠 The owner, Kelly, is rude. She can't handle stress. If the salon is packed with customers, she will yell at the other workers, even her own husband. If you inquire about the services she's providing you, she won't answer the question and she will get an attitude with you if you press her for an ans... People often mention nails,


Address

4997 Twin City Hwy #110, Port Arthur, TX 77642

Website

nailsdepot.wixsite.com

Contact

(409) 962-0800

Rating on Google Maps

3.80 (88 reviews)

Open on Google Maps

Working Hours

  • Saturday: 9 AM to 7 PM
  • Sunday: Closed
  • Monday: 9 AM to 7 PM
  • Tuesday: 9 AM to 7 PM
  • Wednesday: 9 AM to 7 PM
  • Thursday: 9 AM to 7 PM
  • Friday: 9 AM to 7 PM

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Flozelle C. R. 2 years ago on Google
    The owner, Kelly, is rude. She can't handle stress. If the salon is packed with customers, she will yell at the other workers, even her own husband. If you inquire about the services she's providing you, she won't answer the question and she will get an attitude with you if you press her for an answer. She then huffs like a toddler. She is not careful and she's prone to cutting your skin if she's not paying attention. If I could, I wouldn't give this place any stars.
    4 people found this review helpful 👍

  • 5/5 Penny L. 3 years ago on Google
    I had a wonderful experience at this luxurious location, the place is small but they are staffed well. I go here all the time it's probably the only place I will go.
    1 person found this review helpful 👍

  • 4/5 Meek M. 1 year ago on Google
    I've been going here for a few months this now. Ms. Cathy is my preferred pedicurist. She takes her time and does an excellent job!
    1 person found this review helpful 👍

  • 5/5 Geneva K. 10 months ago on Google
    Lately I've been getting faster service and I'm grateful for such. I enjoy going here because I leave out more relaxed and less stressed than when I arrived.

  • 1/5 Alondra G. 8 months ago on Google
    After 1 day my nails came off. They used the same dirty tools on my pedicure that they used on the other woman. If you come here MAKE SURE they use CLEAN tools.

  • 2/5 Kaitlyn L. 1 year ago on Google
    The lady who did my nails was very judgmental. none of my nails looked the same, they all were different in shape and length. and she didn’t even go all the way to my cuticles so the nails looked like they needed a full as soon as i got them

  • 1/5 terri h. 1 year ago on Google
    I've been coming to this place for years..After Tracy left I was very skeptical about coming to this place Kelly the owner is very rude she has her picks of ppl that she likes. I'm surprised that this place is still in business. Her customer service is really bad she doesnt speak to her customers and if you're a plus size person you may wanted to avoid this place.. I have witnessed numerous of times she singling out women that's on the heavy side about her chairs. She told one customer if you over 350 pounds no pedicure for you..Wow..I felt really bad for that customer and she did it in front of everyone. My last straw is when I went to get my nails filled now I've been going for years on this day she told her husband to get me another chair I asked her husband..why? He replied that my wife said maybe you dont fit in my chair..so I said why wouldn't I fit..I've been coming here for years i can fit perfectly in any chair. I got up and approached kelly while she was doing someone nails and i told her she is wrong and i would never spend another dime in this salon ever.. I've seen her do this to alot of plus size woman so that makes me think that you discriminate against plus size ppl. If you dont want plus size women in your establishment and you worried about there size put you some sign up..let's see how well your business does being so nasty and rude.. well I found me a great nail shop and I love my new nail technician..I'm gladly this happened. I only stayed going there because of Tracy after she left years ago this place went down.. Thank Kelly

  • 4/5 Shemeka C. 3 years ago on Google
    They do a great job. My sister had to wait less then 20 min because there were a lot of people and they kept apologizing for it. Only reason I gave 4 and not 5 stars is they really need to get a nail artist in there.


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