Had the Beefeater sub. It was good, but could have been better. Maybe some spicy sauce or more seasoning on the beef. It was just a bit bland, even with the au jus.

Good food but at 10:45 in the morning the restaurant was still dirty from the day before. My tray was not clean. Seats were dirty. Lettuce was not fresh in the salad bar. Tried again today 7/31, complete disaster. Waited 40 minutes for food. Never received food, just walked out. Will never be back. Every customer in there was frustrated. I understand a lack of help these days but this is excessive.

I could eat here everyday. The salad bar is the best, i also tend to go for the managers special which is half a sandwich with a cup of soup. My favorite is the Muffaletta with the chicken pot pie.. I always add a cup of fruit.. i don't know what the dipping sauce is made from but it's perfect with the fruit. Orange, TX needs a Jason's Deli!

Ordered ahead at 12 confirmation said pick up at 1230 I get there at 1240. Order was not even made yet she asks me to pull to the curb and it will be brought out. Order comes out it is wrong and missing items. The food was also just thrown in the bag all carelessly and the Alfredo dripping all over the other items. McAlisters would never

The good: free ice cream “ because everyone deserves dessert“ , Three types of soft serve ice cream and small sugar cone; absolutely perfect. The great: strawberry shortcake… Guessing this might be seasonal but the best strawberry shortcake I’ve ever had. I would most definitely go back for that one item. The not bad but not great: The salmon sandwich was not the best, and the Italian sandwich had more ham than any of the Italian meats so we didn’t love that as much either. Both were perfectly edible and pricing is reasonable. The worst: The line to order is long, the help(on the day taking orders) was not very helpful or friendly, not great front of house service. Further, you then wait in a different area to receive your food which although those people were nice they were not at all helpful. You wait until you get to the point where you think you might’ve missed your order and then you ask for it and then it’s probably ready. personally I would not go back except for the strawberry shortcake and the free ice cream :-)

Great food and service. Love the Italian sandwich and the Yankee. Hands down best sandwiches in PA

The food was great. I usually go here for the salad bar, which is one of the best I've ever been to.

Visited 1.23.23 at around 4:15 pm-food was ready at the pickup window. The cashier was friendly and got the order correct. Food is always great!

Today, I ordered my children 3 pizza's and when I received my order,the food was cold. Hope this location learns how to serve customers' order hot and not cold!!

If I could give a half star I would. Restaurant is filthy. Staff is rude. Why is the salad bar almost $10 for one trip? Why is this not on the menu or stated by the staff. My daughter literally had a side salad because she didn’t know when we ordered. Staff including manager need training. Will NEVER eat here again.

Although I like the food, this location can't seem to prepare a to-go order correctly for anything! I've tried over and over, and it never fails that something--and usually something major--is missing when I get the food home! It also makes no difference how the to-go order is made, be it online, over the phone, etc. It will ALWAYS be wrong!

Linus truly made my day! I was having a rough day and was greeted so happily through the drive thru box by Linus and as I received my food he kept the same energy throughout the exchange.

Jasons deli has the best salad bar. I love to eat the potato salad off of the salad bar. It has hummus, olives, boiled eggs, salad greens, lettuce, spinach, and my favorite ranch dressing.

I love this place. The employees are so kind and lovely. And the managers are so amazing. The best is the salad bar ufff yummy

Ordered food and went to the restroom, the door closer tripped an older man as he walked out of the restroom. Once in I was greeted by the smell of hot piss, because this franchise is going green with a waterless urinal. All of that saved water went into the lobster chowder though, do not worry. Glad I can help you save a buck by sniffing piss right before I eat.

I love coming to this location, Kaley at the drive-through window has taken the time to learn my name, and addresses me at the window. She also knows what I like with my order- so if forget to specify she has it taken care of before I pull up! I have also had great experiences when dinning in. Managment has always been extremely helpful and will go out of their way to make sure your experience is a pleasant one! definitely one of my favorite places to order lunch ahead and pick up when in a hurry.

Everything was/is great! Very good food, great selection, very good prices for today's economy. Sorry to see the chicken chili go!

Food was great. Server that delivered our food was rude when we asked for our extra sides of dressing that we ordered. We have had the same experience with her the last three visits. Everyone else is wonderful and kind, especially Mr. King!!

Got takeout, the Mac and cheese is rancid, as soon as I took a bite it tasted like sour milk. I tried to call to get them to stop serving bad Mac and cheese but their phone is disconnected.

Lunch was great. The staff were fantastic- from the order going in to clean up, they were all super nice! I have a gluten allergy (and expressed that when ordering), Plain Jane potato usually comes in a box when there's an allergy (this time it didn't), the staff double checked, acknowledged that it wasn't GF and remade the order to ensure I didn't get sick. Excellent service in my opinion!

Alway great salads and sandwiches with soups you just can’t go wrong for a quick lunch.

It's been years since I had visited a Jason's Deli. The food here was good. The service was friendly. Unfortunately, the dining area was needing to be cleaned. Many tables were unavailable due to being dirty.

Go for the soups, salads, and sandwiches. Stay away from the gumbo if you're from the south. No flavor and mostly rice.

I am a door dasher, my experience with this Jason Dell, doesn't surprise me, it seems so apparent that customer service in this 21rst century has no support behind the words, customer service skills, professionalism, courteous, signature welcoming upon arrivals or I could say with certain days and managers. Lol...I walked in to the fm365/ location at pick up area, I stood they're face to face with the cashier and manager for about 6 minutes, neither 1 said anything to me, not a word, they didn't know who I was nor what I wanted; the cashier walked back and forth several times, just ignored and the little short heavy set guy, (manager) can only focus on 1 thing at a time, and no smiles. So I went to the bathroom and came back to the counter, still the same situation, for another 5 minutes until I said, I'm here to pickup a door dash order for such an such, then the manager spoke arrogantly and said our driver is delivering that order without researching it at all and said they do this a lot, for me to call door dash for any questions, then going to my car , they're delivery truck had everyone blocked, on either incident was there any apology. So upon finally maneuvering my way out after wasting 15 minutes there, another order came up for that Jason DELI, I refused and I will no longer accept orders from that location, my choice and it's not about the money, it's about ethical reasoning, customer service skills, being courteous and professional and none of that existed on Wednesday afternoon at the location on fm365 in Nederland/ Port Arthur..After reading the other reviews, I say repeated nonsense! Repeated phrases, management not managing, to ask the customer how to do a better job is nonsense, 3 years ago from now and the same issues; it's about the darn training and apparently management needs training to, it starts at the top, and if management isn't doing right and leading an example, there team isn't going to do right..I use to work for this company many years ago and management was better, now, no one wants to listen, no one cares and complacency is a problem. Do they no teach and train on customer service skills or is it just, once they get the job they don't feel the need to follow training ethics..

Best glass of water i ever had. Truly some high quality H2O. Met every expectation and then some as far as what a Jason's Deli should be, except no ice cream. PRO TIP: Do not take the mall route in. Between Target and Dillards is brutal

The manager on duty thought it was acceptable that I was on hold with an employee who was laughing at this one in my ear as it was worded. To make matters worse he defended the employee stating she dropped the phone and that's what she was laughing about. However the employee still didn't even do anything to help me with my curbside order. I frequently come to this establishment and this is the first time I've has subpar service. There is no excuse for the manager to be accepting of an employee laughing with a customer on the phone.

i loved working here. it's a great environment. I've worked here for over a year now. Needless to say, i had fun. I made friends, memories. love. it was an epic ride. the only reason i had quit was because of the extreme changes of ambience in the restraunt. there's a very tense vibe about it now. the hospitality feels canned. Jason's deli from 2018 is very different from the Jason's deli of 2019. i would reccomend a return to normalcy and changes made tword employee happiness. that's what was missing. If you're interested in working here I'd say go ahead and apply, but it's not the same as how it was before. things change and people grow. Anyway, thanks for the good times and the chicken wrapini.

Excellent... wonderful turkey sandwich and chips. Very clean inside. First time here in a long time. Brandon took our order and was so fast and efficient. Awesome free soft serve too!

Poor management. Every day I go in there half of the tables have dirty plates and are not wiped down. Not clean.

I love Jason's deli used to be one by our house in Las Vegas when I live there we would eat there all the time my kids are adults now and while I was visiting them in Texas We happened upon one for lunch and my daughter took one bite of the gingerbread muffin and said it had tasted like her childhood. I like that. Great salad bar love the free ice cream, French dip was excellent just overall good place to go.

Good Customer Service!!! The food is good and no long waiting on dine in ordering.

I frequent this locarion in Port Arthur about 3 times a month or so. I often have the managers special Ham Muffaletta and fruit. I have noticed that if I visit during the business weekday the sandwich is full of meat and the olive ingredients Often hard to get my mouth around for the first bite. But if I visit on a Saturday it is a different experience. The sandwich is smaller with about half the meat and very little of the olive mixture. It just isn't as good on the weekend. No idea why there would be such a difference. But I definitely feel like I dont get my moneys worth on Saturdays. I may just stop coming on Saturdays to bypass the negative feeling about the experience.