Courts Mammouth Bell Village image

Courts Mammouth Bell Village

Store Furniture store Kitchen furniture store Bedroom furniture store

😠 Worst shop ever. Seriously!!! You guys need customer service training. Moreover they are simply bunch of excuses staffs. Imagine I ordered a product on 1st June to have delivery on 2nd June but they simply came with the wrong product and said they will come 2 days after but then after not even a sce... People often mention service, delivery, customer, product,


Address

MU, Brabant St, Bel Village 11202, Mauritius

Website

www.courtsmammouth.mu

Contact

+230 207 1100

Rating on Google Maps

3.70 (608 reviews)

Open on Google Maps

Working Hours

  • Sunday: 9:30 am to 12:30 pm
  • Monday: 9:30 am to 5:30 pm
  • Tuesday: 9:30 am to 5:30 pm
  • Wednesday: 9:30 am to 5:30 pm
  • Thursday: 9:30 am to 5:30 pm
  • Friday: 9:30 am to 5:30 pm
  • Saturday: 9:30 am to 4 pm

Featured Reviews


Frequently mentioned in reviews: service (13) delivery (10) customer (6) product (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 asterix f. 10 months ago on Google • 3 reviews
    Worst shop ever. Seriously!!! You guys need customer service training. Moreover they are simply bunch of excuses staffs. Imagine I ordered a product on 1st June to have delivery on 2nd June but they simply came with the wrong product and said they will come 2 days after but then after not even a scent of them. Calls upon calls to finally heard them saying that I said I want delivery on another date.. am I crazy? If I wanted another date, why did your staffs come to do delivery the next day itself? Go and learn a bit of basic manners!!!!
    3 people found this review helpful 👍

  • 2/5 Alain C. 8 months ago on Google • 193 reviews
    I was there to buy an ironing board. The product I was interested in was high-end. I asked the salesman if they also sell the replacement cover, and I was surprised that they don't. So if your cover is worn, you have to buy a new entire board. Needles to say, I went to J l Kalachand, where I got a better service and aftersales service.
    1 person found this review helpful 👍

  • 1/5 MrJairajb 1 year ago on Google • 34 reviews
    very very very very.... bad service...I bought a bed and mattress on Sunday the 27th of November paid cash.. now someone from your company called to inform me that this is not available and will not be available soon. How do you explain that? Now I am asking for a refund. Why on the spot did they not tell me this..they did not bother to reply to my email and when you call them they keep on transferring you till your are bored and fed up
    2 people found this review helpful 👍

  • 1/5 Praveer R. 1 year ago on Google
    Bad customer service and always on hold while calling Courts.
    1 person found this review helpful 👍

  • 5/5 Claire B. 1 year ago on Google • 17 reviews
    Compared to other electronics shops in Mauritius, Courts is one of the best in terms of price/quality ratio, and definitely the best in terms of customer service. I recently bought a fridge and from ordering to delivery, everything went smoothly. i especially appreciated the professionalism of the delivery persons

  • 3/5 Rukhsaar H. 8 months ago on Google • 12 reviews
    Items are out of stock so quickly Kind of affordable

  • 5/5 Fanie 6 months ago on Google • 9 reviews
    DeWalt with Haashim at Port Louis, great friendly service, recommended.

  • 5/5 Dr Ameegah P. 5 months ago on Google • 4 reviews
    So far, everything I bought has been delivered on time. All the drivers and workers are always helpful, kind, professional and friendly.

  • 4/5 prasanna s. 2 years ago on Google
    Better place for buy electronic items, house holding items, sofa, chair etc.. and their delivery your doorstep.

  • 5/5 Sharon c. 1 year ago on Google
    The salesperson are very kind specially ornella very pleasant girl with good manner and a smiles 😃 that make you feel in confident 😀 😊 she takes here time with you and help you to choose the right product

  • 1/5 Manikum A. 1 year ago on Google
    Great place but very limited parking.

  • 4/5 Mukhtar N. 1 year ago on Google
    Nice layout, easy to find the products you are looking for

  • 5/5 Dabeedyal S. 1 year ago on Google
    Staff very helpful....quick delivery..highly recommended.

  • 3/5 Davidjoy B. 1 year ago on Google
    Well the place is tidy inside but I have to admit to get someone to actually help you was quite a challenge. Have yo give credit to the sales girl who assisted me she was king helpful.

  • 1/5 Wandie De J. 1 year ago on Google
    Over promise - under deliver! Delivery promise of next day but 3 days now and still waiting. No communication at all and inconsistent messages when called.

  • 1/5 Andreas F. 1 year ago on Google
    Some of the salesperson are not interested in their work. Today one of them answer on a question about the range of an electric bike 3 km. If he had ✔️ the courts online Shop he would know that the range is min 50km.

  • 2/5 Kavish B. 2 years ago on Google
    Was disappointed with the unprofessional attitude of staff members..I kept asking for help but was directed to others and others, to be then left on my own and to look for what I intended to buy to see that the item looking for was out of stock however on the spot I consulted the online brochure which was showing a vast number of items which was not actually in the shop. So that was my dissatisfaction of visiting it.

  • 4/5 Krish Kumar K. 4 years ago on Google
    Nice Home Watch out for promos

  • 1/5 LOUIS J. 2 years ago on Google
    Very bad experience regarding the purchase of a gift for someone. Bad quality of vacuum cleaners. Not enough employees during peak hours.

  • 5/5 Changea D. 2 years ago on Google
    The staff are really helpful, I have made 3 purchase at Courts this year and it is totally worth it. Thank you for the services provided. COURTS is No.1.

  • 1/5 Praveshika T. 1 year ago on Google
    Worst customer service, had to call several times to get the right person on call and the information needed.

  • 1/5 Yanesh H. 1 year ago on Google
    Worst service ever... Bought one chair for 19k n yet has not been delivered n its more than 1week...

  • 5/5 Nishta R. 1 year ago on Google
    It's a cool place where you can find anything. Payment and delivery facilities. I bought my mobile phone there and got a small gift.

  • 5/5 Rebecca T. 2 years ago on Google
    Courts Mammouth is simply awesome. Professionalism coupled with a friendly atmosphere.

  • 5/5 Sporty J. 2 years ago on Google
    Good service... Covid 19 protocoles are respected The only inconvenience there are too many people during lunch time at the cash counter either cim or mammouth

  • 2/5 Fawwaz H. 2 years ago on Google
    The king of fake advertising. Their salesperson(I believe it was a manager during peak hours) had the guts to advertise 1 mug as a set of mugs to sell a product. Unethical management. 2 star for product quality.

  • 3/5 Faouzia Seid A. 2 years ago on Google
    Nice but can still do better

  • 1/5 InnaZ 2 years ago on Google
    Made a big purchase! Promised delivery next day, but next day Delivery service said there is no delivery scheduled for us🤯had to wait weekend to over til Monday 😡

  • 5/5 Alya B. 6 months ago on Google • 1 review
    Very good service by Mr Haashim, Very satisfied.

  • 5/5 Muntasir C. 6 months ago on Google • 1 review
    Very good customer service Quick and effective

  • 1/5 Ashika L. 4 months ago on Google • 2 reviews
    Worst experience...very bad customer services!


Call +230 207 1100 Open on Google Maps

Amenities


  • Payments
    • ✓️ Cheques
    • ✓️ Debit cards
    • ✓️ Credit cards
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ Kerbside pickup
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

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