1/5 G A. 9 months ago on Google
Me
and
my
friend
love
to
go
to
Dunkin’.
This
store
is
the
closes
to
her.
Unfortunately,
the
staff
here
most
of
the
time
are
unpleasant.
Welcome
us
with
grumpy
sour
face.
And
when
they
take
your
order,
they
make
you
feel
uncomfortable
as
if
you’re
doing
a
wrong
thing
by
placing
your
order.
I
don’t
leave
reviews
but
this
visit
cross
the
line.
Nathalie
who
took
our
orders
was
rude
when
taking
our
orders.
We
speak
English
very
clearly
and
with
the
right
volume
but
we
needed
to
repeat
ourselves
many
times
because
she’s
not
focusing
in
taking
our
orders.
Instead
she’s
focusing
in
looking
to
us.
We’re
decent
customers.
It’s
annoying
the
way
she
looks
to
us.
We
dine
in
that
day
(07.23.2023
@
12.01PM).
And
we
have
witnessed/heard
how
Nathalie
and
other
2
staff
argued
regarding
their
task.
They
don’t
get
along
well
for
what
we
have
witnessed.
Their
customer
service
gets
affected.
Specially
Nathalie
who
takes
out
her
bad
day
to
customers.
Another
thing.
There’s
no
visit
in
this
store
that
the
corner
stand
for
sugar,
straws,
napkins
were
filled
and
cleaned.
Every
visit
of
us,
we
have
to
ask
the
staff
for
sugar
and
napkins.
Trash
is
always
overflowing.
I
am
hoping
that
the
management
will
make
a
big
improvement
in
this
store
specially
for
their
customer
service.
We,
customers
deserve
a
good
one
with
all
the
money
we
spend
in
this
store.
For
the
time
being,
we
have
decided
to
go
to
other
Dunkin
like
Cromwell
where
staff
are
friendly
and
nice.
Clean
and
condiments
stand
are
always
filled.
And
Cromwell
store
has
enough
garbage/trash
bins
to
accommodate
the
trash
of
customers
that
made
a
big
difference.
