I agree with all the other bad reviews. This gym has the worst staff in the entire city. They have two people sitting on the front desk chattering with each other while rest of the gym is completely ignored. It is not clean nor do they have a proper ventilation system. And other than that, the rest of the staff are like little pieces of $hit. They act like a bunch of a$$holes.

Great gym, not much parking. The staff are friendly and helpful. Pool, gym, machines, free weights, cardio, treadmill, stair climber, elliptical, cycles, spin classes, etc.

The front staff likes to make you feel uncomfortable. The two girls who were in the front desk today have a very bi#@HY attitude for no reason. Can’t wait for health authorities to come at this gym and shut it down.

This is the worst gym in the area. It needs huge renovation. The fans in the studio need to be replaced and equipment needs to be fixed. The management neglects this gym and the staff is on their cellphones.

The receptionist refused to honor a 3 day free pass, and argued that I had to purchase a membership right away. They seem dishonest and scammy.

There is a basketball court but no basketballs. There is a pool with two lanes but it’s booked before you get there. It’s basic equipment that’s fine. The mask helps with the smell.

Anyone who whines about how gym staff doesn’t do anything? Be quiet. You expect them to cater to your every need? It’s a corporate gym, who cares. Go there, lift, and maybe you’ll see some progress instead of running your mouth. This gym would get a 1 star because it isn’t 24 hours, but seeing all these boomers and entitled people whine on here shouldn’t deter you from working out.

24-hour fitness, which is open for more like 12 hours is not good. The sauna is disgusting, the equipment is regularly out of service, or should be, and the staff at the desk seems disinterested or grumpy when asked questions. If it weren't so close to my house I'd have left years ago. Almost any other club I've visited is better.

Love going to this gym, friendly staff, well maintained equipment, but one downfall the bathrooms be upgraded or fixed

It's a good gym. A little bit older,, not the cleanest,, but is gets the job done and gives you some extra perks. Lots of equipment. Lots of space and they have nice amenities like a pool, basketball court and sauna.

I don’t know why people have bad experiences with the staff at the front desk. They have always been helpful and friendly to me and everyone else that I’ve ever seen approach them. I see complaints about cleanliness but some people feel entitled and leave messes. It happens in nearly every business or public area. The staff are not eagle-eyed janitors that are waiting to pounce on trash, but I do see staff making rounds to clean and sanitize from time to time. The parking lot is small and there’s not much that can be done about that. But the building is in a very walkable area that is two blocks from a bus stop and one block from a streetcar stop. It does suck that it isn’t open 24 hours a day, or even later than 10:00pm but maybe they can extend the hours again at some point.

not enough machines when it comes to weights they only have one or two of one set of machines otherwise your constantly waiting to do leg press etc but then they have like 14 of the same excercise bikes etc there's people with heavy medicine balls who just grab it and slam it down to the ground makes the whole bottom tier of the gym shake and echo etc

The facilities themselves are okay. Obviously not 5-star, but it’s a 24 hour fitness, so I’m not expecting the stars. However, for the last couple of months, all but one of the ellipticals, the incline is broken so they won’t adjust. We have mentioned this to several staff members and I either get “Ok” without even looking up from their phone, or a look like “…and? What do you expect me to do?” Staff could at least PRETEND like they will mention it to maintenance or the manager. Very unfriendly and unhelpful.

I usually get here around 4:30 and it's already PACKED and just gets worse the longer I stay. There's always people sitting around on machines playing on their phones and filming themselves. I waste so much time standing around waiting for people to free up the machine I want to use. A handful of the elliptical and treadmills upstairs are clunky and broken, but there's usually enough free that I don't feel like I have to be right next to someone. I wish they freed up the spin room for more workout space. Overall, we regret getting out membership here and wont be renewing after the year is up. There's a small number of parking spots out front, but we've never been lucky enough to get one. So expect to pay for street parking.

Best gym in Portland. Been working out here for 6+ years now. Clean facilities, and the friendliest staff. Shout out to Payson at the front desk, always warm and welcoming!

Payson gave me the shirt off his back (re: from his backpack) when I realized I’d forgotten to pack a t-shirt. Great gym, everything you could possibly need to fulfill your fitness goals

Good gym. Never so busy I can't find equipment to use if I am flexible about the sequence. Loses 2 stars because they play songs featuring or by the domestic abuser Chris Brown.

First time at this location. Interesting layout…but it was clean and out of all the locations I’ve been to in Portland, Estefa gave me the best front desk service of them all. She’s truly a gem.

I had my stuff stolen in the locker room. Even using a lock. And seems not to be the first time it happened. What can I say more? How can I return and not expect to be stolen again? Who will cover all my loses and all the consequences of having stolen the car keys, cellphone, etc?

I love working out here. Very large, clean, and friendly staff.

Not clean in the first place. They shut off Steam room 1 hour before the close without any notice. Machines or facilities itself are decent.

Awesome staff. Most expansive set of equipment out of all the local 24 Hours. And, if it's crowded, it's jam-packed full of 10's. Thus turning what would be a burden into an advantage. Plus, it totally serves as inspiration. Unless you're working out for health reasons. In which case, go ahead and redirect yourself to the Mall 205 24. And don't come back til your a 10!👋🏻

Usually pretty decent, but things are just frustrating ever since covid. The basketball court needs to be cleaned for once SO BADLY. DUSTIEST INDOOR COURT IN PORTLAND. Not a care in the world for the safety of people playing basketball, despite this being an absolute hotspot for pickup. People slipping and falling left and right. And why is the closing time STILL 9pm?? I chose this gym for the option of late night workouts.

Pool is MOLDY. also they don’t provide towels? I’m paying how much, you can put out a towel. People are judgy definitely one type of body allowed there . One staff was nice the other kept giving stink eye.

2023-02-22/23 Called the gym to get the opening schedule because of the inclement weather. Gym is closing early, but desk person didn’t provide any useful information about opening in the morning. Please respond with the opening plans for Thursday, Fed 23. Is the plan to be open at 5am, or is the plan already to postpone opening? Those of us who show up at 5am often leave before anyone would answer the phone. In the future, a phone announcement of a postponed opening schedule would be nice.

Great people at a simple and affordable community gym. Glad I went for the time I did.

I’m happy with my experience here. It definitely is a very popular gym and it will be full of people but is not imposible to get a nice work out. Also, the club is getting to look nicer and cleaner. Stephanie has a very good energy all the times and is willing to help you! Thank you ☺️

Not my normal gym and the gal working the desk found a deal for me and saved me $200. She was awesome

The facility had everything you needed and was decently large. The downsides are that it can get quite crowded during the peak hours, making it difficult to find available equipment or get a good uninterrupted workout in.

This gym has lots of equipment and most of it is well maintained. Employees are helpful up to a point, definitely not in your way. Plenty of cleaning supplies. They sometimes forget to open; not sure what that's about. Other than that, I always get a good workout here.

Very good experience. I've trained at several 24hours fitness units around USA, but this one, has the best team. The attendant Riley, is a good employee, excellent salesperson and knows how to turn a situation around in a professional, ethical and effective way. Thank you Riley. The gym is very clean, the people who go there are very beautiful and polite. In my opinion, they offer an excellent infrastructure. Loved it 😍

Fantastic gym. Really clean, haven’t had any negative experiences with any employees or gym goers. Clean, plenty of machines and equipment. Sauana/steam room, it’s a huge facility. Brisco and Daniel are the best, always down to help people out. Definitely recommend this place

24 as a company is really not doing well. So this 5 stars is not for 24. For the most part if I could afford more I would never be in this facility. With that being said, every manager at all the 24s in the portland, beaverton, tualatin area should take notes from Riley. The pearl could easily be the grossest out of all the gyms but somehow its the cleanest. I always see the manager himself cleaning and putting in a bunch of effort. Give him a raise because if he leaves 24 in the pearl it will definitely go out of business

I’ve seen the good, bad and and one point how awful this gym was. Within the past month I have seen such a change in the way staff interacts with its members, cleanliness, and positivity! That change has been passed along to the members as well. I’ve noticed such a huge difference in the way people are treating and respecting the gym. As a multi gym owner myself I have go to say the new management in place (John) has proven how much a simple change in leadership can make a major difference. Keep up the hard work John. You and your team at the Pearl “ 24 hour” Fitness are creating a wellness environment people want to be at! Thats Real AF 🔥🔥🔥(some of you will understand my last headline 😂🤣)