2/5 recruit c. 7 months ago on Google • 1 review
I
recently
had
a
disappointing
experience
at
Tony
&
Guy
Essentials,
and
I
must
express
my
frustration
with
several
aspects
of
their
service.
Firstly,
the
issue
of
longer
wait
times
despite
having
appointments
in
place
is
a
significant
concern.
It's
disheartening
to
arrive
for
a
scheduled
appointment
only
to
be
kept
waiting
for
an
extended
period.
The
purpose
of
booking
in
advance
is
to
avoid
such
delays,
and
this
failure
to
honor
appointments
is
inexcusable.
Furthermore,
the
quality
of
service
provided
by
what
they
claim
to
be
a
"senior
stylist"
is
subpar.
Frankly,
I
question
the
legitimacy
of
that
title
because
the
service
I
received
did
not
reflect
the
skill
and
expertise
one
would
expect
from
a
senior
stylist.
The
stylist's
lack
of
proficiency
raised
doubts
about
the
qualifications
and
training
standards
at
Tony
&
Guy
Essentials.
Overall,
my
recent
visit
to
Tony
&
Guy
Essentials
left
me
frustrated
and
disappointed.
The
combination
of
lengthy
wait
times
and
subpar
service
from
their
supposed
senior
stylist
calls
into
question
the
salon's
commitment
to
customer
satisfaction
and
the
expertise
of
their
staff.
I
would
advise
potential
customers
to
carefully
consider
their
options
before
booking
an
appointment
at
this
establishment.
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