Dell Exclusive Store - Powai image

Dell Exclusive Store - Powai

Computer store Computer accessories store

😠 Cheated. The representative do not know about the processors he just wanted to sell product and hit targets. I bought laptop from here which was lagging while finalizing the payment, representative said dont worry after updating it will work fine i gurantee. which was absolutely wrong. Next day i ca... People often mention laptop, Anand, product, experience, store, service, Dell, buying, good, helpful,


Address

Shop No. 2, Heerapanna Shopping Centre, Hiranandani Gardens, Powai, Mumbai, Maharashtra 400076, India

Website

www.dellretailstores.in

Contact

+91 80 4800 7390

Rating on Google Maps

4.00 (241 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 11 am to 8:30 pm
  • Thursday: 11 am to 8:30 pm
  • Friday: 11 am to 8:30 pm
  • Saturday: 11 am to 8:30 pm
  • Sunday: 11 am to 8:30 pm
  • Monday: 11 am to 8:30 pm
  • Tuesday: 11 am to 8:30 pm

Featured Reviews


Frequently mentioned in reviews: laptop (14) Anand (12) product (10) experience (10) store (10) service (10) Dell (7) buying (7) good (6) helpful (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Jalson R. 8 months ago on Google
    Cheated. The representative do not know about the processors he just wanted to sell product and hit targets. I bought laptop from here which was lagging while finalizing the payment, representative said dont worry after updating it will work fine i gurantee. which was absolutely wrong. Next day i called him but he denied and said “vo toh hoga he sir coz aapne low budget wala laptop liya hai, abi aap SSD lelo yaha se.” Sad but its true that these people are spoiling the Dell’s name into dust by playing with the customers trust.
    3 people found this review helpful 👍

  • 1/5 siddhant k. 4 years ago on Google
    They don't take returns of their products. Beware. Bought an additional adaptor which went down the drain. Forgettable experience!
    3 people found this review helpful 👍

  • 5/5 Prashant K. 2 years ago on Google
    I had purchased a laptop from here and delivery was expected to arrive in secon week of september. However Anand from dell store expedite the delivery process and i got my laptop in just 5 days. Extremelly happy and satisfied. Anand also helped setting up laptop post delivery.
    1 person found this review helpful 👍

  • 1/5 Ruchita K. 8 months ago on Google
    Very worst experience.They took my laptop for more than 15 days and charged me so much for nothing.But they didn't resolve the issue atlast.

  • 5/5 jagu solomon r. 2 years ago on Google
    Just discussed with Mr. Anand as per my requirements. Within few minutes he arranged everything. Good service and good suggestions given by him. It's a best place to buy a dell laptops.

  • 1/5 sangeetha y. 6 months ago on Google
    Very worst service, they took my money 2.5K just for updating the windows. Strictly advise, don't give your laptop for service at any cost.

  • 3/5 Shivam Kumar R. 1 year ago on Google
    I've been here to increase my RAM here, don't know without searching for this shop on the web, Google maps found that i reached here once. 💡😃

  • 5/5 PRANAVESH B. 11 months ago on Google
    Good product demo. Pradip and Vikrant are very helpful and understanding.

  • 5/5 Bharanidharan K. 9 months ago on Google
    Seamless buying experience! Vikrant & Pradeep helped us out with the right model basis our usage pattern. Thanks guys 😀

  • 5/5 Gargi S. 10 months ago on Google
    A very great store and the service is quick. The staff was also very polite. I wanted the hinges of my laptop repaired and they did it within 24 hrs. Highly recommend it.👍

  • 5/5 kanchan b. 1 year ago on Google
    Amazing experience. Very cooperative and supportive staff especially Anand. Gave me the best laptop deal and explained the features very well and cleared all my doubts.. very satisfying buying experience..

  • 5/5 Siddhant K. 1 year ago on Google
    Great Service offered by the store. Mr. Anand helped and guided well for the purchase. Although one should keep in mind that prices are quite on a higher side as Dell is a premium brand. If you're looking for something in middle for good specs as well as good service, you may look at Asus.

  • 5/5 Subhan M. 1 year ago on Google
    Great experience. Anand have been really helpful in providing support in purchasing the device.

  • 5/5 Sian M. 1 year ago on Google
    Amazing service and great help in deciding the best laptop for me. Anand was very helpful and gave us the best knowledge in buying the best laptop.

  • 5/5 Arindam B. 1 year ago on Google
    Excellent service, very prompt and courteous, knowledgeable also. Had a lengthy discussion and very committed to whatever described and delivered. Loved my first purchase from this store

  • 5/5 abhishek m. 1 year ago on Google
    Service Given by Anant was very good. Anytime any resolution was addressed quickly for me as I have purchased Dell 3511 Inspiron laptop model from this exclusive store.

  • 1/5 Isha M. 1 year ago on Google
    The owner is very irresponsible. At the time of buying the product, they behave nicely. But when there is a problem with the product, they behave like it is not their problem. They say fake things and fake promises. The Dell Service is also very bad and very slow. Never Buy Inspiron. It will take a month to get repaired and hinges can break anytime.

  • 5/5 Lata S. 1 year ago on Google
    It was a great experience in your Powai showroom. Mr. Anand provided the best customer service to us. He is knowledgeable about all the Dell products. We will recommend this outlet to all our friends.

  • 3/5 Rajan k. 1 year ago on Google
    All genuine products. So the original products are of high price. He was polite to us atleast. It is in Heera Panna mall ground floor.

  • 5/5 Pratik S. 3 years ago on Google
    Dell exclusive store you will get price comparative less than other stores. Staff is friendly and helpful. No cost emi available on major cards from dell. It's an authorised dell store so no worries about the products. Few models on display but you can get your choice product on request. Thanks to Mr.Anant and Mr.Sachin. ;) call them before going to check for product availability. Had a pleasant experience buying from this store.

  • 5/5 MAHESH S. 2 years ago on Google
    Thnx Anand for your great service... I will suggest people to buy here.

  • 5/5 Bharati J. 2 years ago on Google
    Best place to book your laptop Anand sir was really very kind and helpful guy. Best quality and best people to serve us hoping for more purchase from your outlet. Thank you

  • 5/5 Bhavesh V. 2 years ago on Google
    I had very good experience with Mr. Anand from this Store regarding Laptop Purchase as well as Set up of Laptop, He has helped me in all respect as well as his way of talking was also nice and he is of co-operative nature, I strongly recommend to visit once this place if you are interested in dell product.

  • 5/5 Chandan G. 2 years ago on Google
    Recently bought a laptop from this store and had to tell you the services are great, attending staff's are very nice polite and helpful. They help you with all the way out to serve you best. Great to shop from them.

  • 5/5 Suhas S. 2 years ago on Google
    We had a very good buying experience at this store.Mr. Anand gave a detailed walkthru on the Dell Laptops and helped us in buying the right product.He is very well versed with all the configurations and will suggest you to buy the best product.Had visited a no of dealers for different brands,We were convinced with not only the product but the surety of getting a better service too.


Call +91 80 4800 7390 Open on Google Maps

Amenities


  • Payments
    • ✓️ Cheques
    • ✓️ Google Pay
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ On-site services
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

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