MakeMyTrip Vile Parle West, Mumbai image

MakeMyTrip Vile Parle West, Mumbai

Travel agency

😠 BEWARE - BEWARE - BEWARE Does not deserve even 1 star. Do not book a flight with this travel company. They cancel your ticket and impossible to get a refund even though they know what they have done it. Customer service BIG 000000000 Very unprofessional... #BOYCOTTMMT #avoidmakemytrip People often mention trip, travel,


Address

Shop No. 7, Ground Floor, Vasani Cottage Building, Opp. Mc Donald's Near Railway Station, Dashrathlal Joshi Rd, Vile Parle West, Mumbai, Maharashtra 400056, India

Website

www.makemytrip.com

Rating on Google Maps

4.00 (83 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 10 am to 8 pm
  • Thursday: 10 am to 8 pm
  • Friday: 10 am to 8 pm
  • Saturday: 10 am to 8 pm
  • Sunday: Closed
  • Monday: 10 am to 8 pm
  • Tuesday: 10 am to 8 pm

Featured Reviews


Frequently mentioned in reviews: trip (19) travel (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Vatsal N. 10 months ago on Google
    BEWARE - BEWARE - BEWARE Does not deserve even 1 star. Do not book a flight with this travel company. They cancel your ticket and impossible to get a refund even though they know what they have done it. Customer service BIG 000000000 Very unprofessional... #BOYCOTTMMT #avoidmakemytrip
    2 people found this review helpful 👍

  • 5/5 Dr. Smit J. 1 year ago on Google
    I have been booking my flight tickets as well as my trips with them since almost 2 yrs now. They have multiple options for every trip or vacation you want to go on. The best part is their prompt reply which is absolutely required for planning holidays
    1 person found this review helpful 👍

  • 3/5 Aakash G. 1 year ago on Google
    Location is little dificult to find as its store is little inside the lane.However,it is very near to the Ville parle railway Station.Walking distance of around 5-7 minutes.Bike can be parked but finiding a car parking is difficult
    1 person found this review helpful 👍

  • 4/5 Prakash S. 4 years ago on Google
    We just wanted to say a big thank for everything you did to ensure we had the best vacation in North East !!! It was so nice to have contacts to pick us up and take us where we needed to go. Vehicles and drivers were perfect and handled the logistics well. All the accommodations we had at Gangtok / Pelling and Darjelling where perfect. Summit chain of Hotels was so delightful and served us with the best food and stay- we felt like family. You guys really look out for your clients well and it's so comforting when you are visiting to know people are there for you.
    1 person found this review helpful 👍

  • 4/5 Md S. 1 year ago on Google
    9.8.2.7.1.7.5.5.7.6 makemytrip customer helpline number any problems call me now,,
    1 person found this review helpful 👍

  • 4/5 Shillpa Kataria S. 1 year ago on Google
    I traveled to Turkey through them in June 2022. The packages they offer are competitively priced and have plenty of inclusions. I did face a couple of issues,though. Once I paid up,they went incognito and stopped responding to my calls and mails. I got my travel insurance at the last minute after dozens of calls. My internal travel vouchers were also not given and I had to make international calls from Turkey to follow up on the same. That being said,I would say they have one of the best travel apps I have come across where one can customize packages minutely and create itenairies as per one's requirement. I have planned my upcoming kerala trip through them and created my own itenairy and also received immense support and guidance from one of their agents,Kavita Golecha. Looking forward to my holiday. Hope all goes well this time. Will surely share my feedback here once I'm back!
    1 person found this review helpful 👍

  • 1/5 SOHEL M. 11 months ago on Google
    Very Bad experience. The Boy sahil shaikh is very incompetent. He changes the quotation every day and is totally ignorant about various charges.on Saturday he gave me in writing that there will be no visa charges today he has backed out when I went to their office to confirm my booking. Even his Boss doesn't seem to be interested in his client's. This don't care attitude is not expected from make my trip.
    1 person found this review helpful 👍

  • 1/5 Jimi A. 10 months ago on Google
    If you want to get absolutely horrible customer service, deal with incompetent workers, lose your money and never get any viable answer or solution to your problems, this is the place to be. ABSOLUTELY HORRIBLE EXPERIENCE. DO NOT MAKE MY MISTAKE AND BOOK THROUGH THIS PLATFORM
    1 person found this review helpful 👍

  • 5/5 Saba F. 4 years ago on Google
    Hooray for the trip designer and his fabulous team.Our first time visit to THAILAND and what a success! From the planning to our final departure every move was coordinated flawlessly.The itinerary was perfectly matched to our interests and was thoroughly enjoyed by all. All the guides were terrific and knowledgeable and We look forward to our next holiday trip with MMT again. We had no hassles or stress the entire trip.This certainly makes traveling so much easier and so worth the money. FANTASTIC trip!A special THANKS to Ms.Nagma Khan the senior excutive of this branch.👍🏻

  • 5/5 Jonero F. 4 years ago on Google
    The experience at the MMT Vile Parle store was amazing. We booked 2 trips (Maldives & Dubai) through make my trip and for each of the trips the make my trip local as well as India staff were constantly in touch with us, providing us details for the day activities as well as the following day activities, Make my trip also took the minute details into account like for which activity what documents are required to be carried. Further before the trips mails were sent with things to be taken care in the respective country as per country guidelines as well. A special thank you to the store member "Sunny Chaurasia" for the outstanding support & carrying minor modifications to the trip activities when required. Further thanks to the dubai staff "Neha & Vanessa" for their help.

  • 5/5 Jennifer K. 4 years ago on Google
    This company and the people at this particular office here at Make My Trip in Vile Parle west, Mumbai made us very comfortable and helped us to arrange a beautiful and memorable trip to Europe. In a very short time we were able to arrange the places of visit we wanted to visit. Nearly every small detail they managed very well for us. Thank you Ms Pranali and the team for giving us a good and happy trip. We hope to travel with your company once again. This is our second trip with Make my trip company.

  • 5/5 chirag d. 4 years ago on Google
    Amazing service, making sure we got all in best price n covering end to end for our Dubai Trip. A special thanks to Anjana Maam n Swapnil Sir for being so flexible and accomodating our Jain Meal requirment. Had an amazing experience with MMT Store shall be coming back again n again for future trips. 100% shall recommend all in family n friends... Thank you so much once again... Shall never forget our Dubai experience... Thank you for making all lovely memories. 👍👍👍

  • 5/5 Ashwin A. 4 years ago on Google
    The travel planner provided outstanding service planning our trip to Bali, Indonesia. She had a complicated trip planned within days, always responded quickly to my questions, reorganized my trip when I wanted, to include different itineraries, and continued to monitor my trip while we were on it, providing additional guidance and input where required.


Open on Google Maps

Trends



Last updated:

Similar places



Similar Travel agencies nearby

HikerWolf image
1
HikerWolf
Tour operator
👍👍 I had an incredible time on Rann of Kutch trip with Hikerwolf. The tour leaders Harshad, Ismail, and Hetavi went above and beyond to ensure our experience was extraordinary. They were attentive throughout, ensuring we had the best possible time. Celebrating New Year with them was unforgettable, also...
4.70 (1.5K reviews)
Kesari Tours image
2
Kesari Tours
Travel agency
😠 Kesari has lost its edge. Being a return customer I had high expectations from Kesari for an international tour to Singapore. But it was a bad experience. From flight changes resulting in a 7 hour journey becoming a 27 hour journey with no advance intimation by Kesari so we could apply for extra lea...
4.00 (1.3K reviews)
Akbar Travels of India Pvt Ltd image
3
Akbar Travels of India Pvt Ltd
Travel agency
👍👍 I had booked a 10 day tour to France, Switzerland and Italy via Akbar Travels and Mr Harshit was the coordinating person. The trip was undertaken by Europamund locally and it was well organised. My family thoroughly enjoyed the 10 day trip without any hassles. I would like to thank Harshit for his...
4.10 (1.3K reviews)
Neeta Tours & Travels image
4
Neeta Tours & Travels
Travel agency
😠 I will not suggest Neeta tours & travels for regular travel. Bus is not so good. It is Good for occasionally urgent travel. Staff has no manners to talk with passengers. They are very rude & arrogant. They will solve your problem only when you have booked ticket directly from their office. If you've...
3.50 (953 reviews)
Heena Tours And Travels image
5
Heena Tours And Travels
Travel agency
😠 Terrible experience... My parents and relatives had been to the kashmir trip in an upgraded package with heena tours and travels...In gulmarg they made them stay in Grand Mumtaz hotel which was pathetic To start off with the rooms were very very bad.... bedsheets not changed..... bathrooms very dirt...
4.00 (895 reviews)
Last updated:
()