Kytary.cz - Prodejna Praha Modřany image

Kytary.cz - Prodejna Praha Modřany

Musical instrument store

😠 I bought a guitar from them CORT Gold-A6 NAT. They sent me a guitar in so bad condition you could think of. Even the frets were rusty. The head was damaged in a places. The tuners were all damaged all around. And the worst I immediately the very same day wrote to them asking for refund but they did... People often mention guitar, instruments, store, music, service, instrument, musical, customer, days,


Address

Mezi Vodami 23, 143 00 Praha 4-Belárie, Czechia

Website

kytary.cz

Contact

+420 244 090 430

Rating on Google Maps

4.70 (3.7K reviews)

Open on Google Maps

Working Hours

  • Wednesday: 10 am to 7 pm
  • Thursday: 10 am to 7 pm
  • Friday: 10 am to 7 pm
  • Saturday: 10 am to 7 pm
  • Sunday: Closed
  • Monday: 10 am to 7 pm
  • Tuesday: 10 am to 7 pm

Featured Reviews


Frequently mentioned in reviews: guitar (18) instruments (13) store (12) music (10) service (10) instrument (9) musical (6) customer (6) days (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 nikos k. 2 years ago on Google • 172 reviews
    If you want to buy any instrument go here. You will find very friendly staff and amazingly wide range of musical instrument including horns. I by myself tried several saxophones and chose the best one in the showroom. Thank you so much for your hospitality
    1 person found this review helpful 👍

  • 5/5 Peter 4 years ago on Google • 106 reviews
    It is one of the biggest store with music equipment I've ever seen and visited! Everyone was so helpful and professional. The choice of the musical instrument is amazing. You can try every type whatever you want. I can only recommend it when you want to buy a new instrument.
    1 person found this review helpful 👍

  • 5/5 Charles Seaton Jr. (. 5 years ago on Google • 579 reviews
    Wow I just stopped by to get my Zoom H6 and wow! The remodel looks great. They extended the second floor for a cafe & and more items. Kytary can compete with any guitar center in America. You can’t beat them on the music side in the Czech and between their annual concert and regular workshops, you just can’t go wrong if you stay in tune with their schedule.

  • 5/5 Robin F. 1 year ago on Google
    I got a discount after begging on my knees (figuratively). They are nice though. Best price and a good selection.
    1 person found this review helpful 👍

  • 5/5 Jerry S. 1 year ago on Google
    This is THE place to go for musical instruments in Prague. They have so many that you can try before you buy. It was much better when they were closer but still worth the trip.
    1 person found this review helpful 👍

  • 5/5 JoséManuel Bravo O. 1 year ago on Google
    An enjoyable store for buying musical instruments. They have big variety and let you try any instrument. They also will help you finding what you need when you are not sure. They have an annual festival (Festiwall) which is a great opportunity to meet great artists and learn from them.
    1 person found this review helpful 👍

  • 5/5 George M. 3 months ago on Google • 84 reviews New
    Excellent shop. Wide range of products. Exceptional personnel , all musicians probably and relevant to the job as they jam on their free time 🤘 I am definitely going there in the future for my purchases as it felt like home!

  • 5/5 Mykyta M. 3 months ago on Google • 40 reviews New
    The best musical instruments shop I’ve ever been to, variety of guitars, basses, drums, strings, classical instruments etc. , guys will help you with choosing a perfect instrument for you, also a free coffee on second floor, besides that you can buy some snacks there, absolutely amazing, absolutely recommend

  • 5/5 Marley W. 7 months ago on Google • 19 reviews
    I've been there several times to buy equipment and get things repaired (looper, bass, ukulele) and the service and selection is always amazing!! Staff speaks English, is willing to help, lets you try equipment (in separate room with several amps) and is overall friendly and approachable. Of course the store is also huge and has a lot of things, everything you could wish for - definitely for guitarists :) The repair was pretty cheap and done well too. Thanks a lot!!

  • 5/5 Vince M. 4 months ago on Google • 7 reviews
    I've bought a lot of stuff from Kytary, for drums, keys, and more. Twice I needed to return something (one faulty device, and one piano that was just a bad choice), and both experiences were excellent. It's a music store staffed by musicians, with modern customer service. It's my go-to place for music gear.

  • 5/5 Rafik M. 4 months ago on Google • 7 reviews
    I’ve been a customer for 3 years now - I have to say the team at kytary are unmatched in the CZ. They have private rooms to test gear in privacy, they come by every once in a while to make sure everything is fine. They lend an ear and advice if asked (and I asked a lot). I genuinely don’t think I would still be playing guitar if it wasn’t for the patience and support of the entire staff. You know they have unmatched service because their store is so far - yet it never stops me from coming back :D

  • 5/5 Kristina A. 2 years ago on Google
    I was looking for a kid's guitar for my daughter knowing next to nothing about what might be a good instrument. We were recommended a decent guitar but at an affordable price. So I didn't feel like I was pushed into a purchase that wasn't necessary. Very friendly and as far as I can tell also professional service. Paradise on earth for all music lovers.

  • 5/5 Tomas F. 10 months ago on Google
    Super place to buy a guitar. All instruments available to play. Very helpful and experienced staff.

  • 5/5 Achim S. 1 year ago on Google
    Best musicstore in town. Many instruments available. Very flexible, and friendly, if something goes wrong. Very helpful employees. Nice store to test instruments and stuff, also for hours.

  • 5/5 Remedy/Remedy B. 1 year ago on Google
    I am really happy with Antelope audio zen go interface, which i bought on kytary.cz. The sound is awesome. Thank you AA

  • 5/5 Michał K. 1 year ago on Google
    I have ordered a Bass guitar from Kytary.cz about week ago. Yesterday the package arrived to my place without an issue. It was packaged with bubble foil and cardboard. After getting the bass out, it required only little tuning and it was ready to go. What is really remarkable for this music store is their customer service. I received answer for every email that I have sent them within very short period of time. I really appreciate the help Ms. Aleksandra. Really good shop with variety of products with good customer service. What do you need more!

  • 5/5 Alex “Makara” M. 2 years ago on Google
    Great stuff. Helped us with guitar and combo choice for our daughter. The result is happiness!!!

  • 5/5 Michelle R. 2 years ago on Google
    If you're looking to buy anything in regards to musics, this is your place to go. The choices are enormous, prices are reasonable, customer service is outstanding. If you're unsure, or if you find yourself insecure, they'll be sure to give you an advice you can lean onto. Their warranty customer service is also a sigh to behold. I've had my guitar serviced with a broken volume knob recently. They fixed it within 3 days without so much as a hustle and it works flawlessly. Overall great satisfaction and will definitely shop here again!

  • 5/5 CORONOIDES 1 year ago on Google
    I didn’t see a music shop this much friendly, you can try all the instruments and workers are not acting like you should not touch anything. You can feel comfortable, of course just be careful to not damage the instruments. In guitar area Jozef he was helpful and he love his job. Percussion area also talkative and helpful Workers are positive and help-full. There is upstairs you can check Clarinets Flutes and Violins also electronic Daw controllers and DJ setups you can drink your coffee and eat some deserts then you can continue after to find your future instrument. I will be back soon to see this wonderful atmosphere. Stay with music !

  • 5/5 Fatima 1 year ago on Google
    Amazing first electric guitar experience! The staff is one of the nicest I’ve ever seen in any music store I’ve been too! I cannot recommend it enough, it is totally worth the journey and the effort. Be assured that you will get quality assistance for the best prices! Happy shopping!

  • 5/5 Franco L. 2 years ago on Google
    What an amazing place! The attention is superb, they have a virtually unlimited assortment of instruments and they let you try them in a very relaxed setting. They also have soundproofed rooms to try bass or other instruments. It even has a café on the 2nd floor! Last but not least, try to give yourself at least an hour to visit this place, you'll definitely get lost looking at all the instruments

  • 5/5 Marian D. 2 years ago on Google
    They have music gears, instruments and accessories at very affordable prices.. I have recently bought a guitar and on other stores if you want to order something and use cash as payment you have to pay some extra money (like 90czk) + delivery to the store but on Kytary.cz you only pay the delivery. I’m very satisfied with the services, the product came in one day, no scratches, no cracks or something like that.

  • 5/5 Michal K. 2 years ago on Google
    Looking for any musical instrument? You can find here almost everything.

  • 5/5 Kirill K. 2 years ago on Google
    A lot of choices for guitars, rooms for playing and guitars itself. I bought Fender from California and this is the best sound that I heard before.

  • 5/5 Astor V. 2 years ago on Google
    Great e experience at the store. Recommended to try the acoustic room to play guitar and tube amps. Thank you Kytary

  • 1/5 Max C. 1 year ago on Google • 1 review
    I bought a guitar from them CORT Gold-A6 NAT. They sent me a guitar in so bad condition you could think of. Even the frets were rusty. The head was damaged in a places. The tuners were all damaged all around. And the worst I immediately the very same day wrote to them asking for refund but they did not respond. I wrote to them 3 times for three days. Still haven't heard from them back. Sales manager was Petra Pohanková. And before the sale she was pretty talkative. Claims department keep silence as well. I included the pictures. Here is the full list: 1. It was kept in such humid environment that even frets got rust on them, not only strings. The neck is in the worst condition I ever seen. 2. Tuners are scratched badly as well. All of them. And not on one side all around. Should be replaced. 3. The head is damaged on the top. There are three dents like something heavy fell on it. 4. The head is chipped closer on the opposite side of saddle like it fell. 5. There are three scratches on the sound board right beneath the bridge. 6. There are visible small scratches all over meaning that the guitar is not new but was used before. 7. Gig bag it came is is not new. So I want to tell you how their claims department works. So I wrote to them on the same day I received the guitar to the sales manager, Petra Pohanková, and to the claims department. I sent emails every day to both email addresses. Petra never responded back. The claims department responded three days later. Three days!!! Since then, the average response time has been two to three days. The manager in the claims department is named Jan Pospíšil. He just does not respond if he feels like it. The main issue is that according to their "Return of Goods - Withdrawing from Sales Contract," they can "Upon agreement with the Merchandise Returns Department, we can also pick up your item(s) at your location at our own expense (this service can be used once every 90 days)." So for two weeks, these people—I do know how to call them—couldn't organize a pickup by a courier. I suggested that she send me a return label, so I could bring the guitar to my local postal service. That was ignored. So the guitar was not picked up until now, and nobody knows when or if it will. And I can't send it myself since they did not provide a return label. They just ignored that request. I'll add later how the story progresses and how it will end. Stay away from the store and the people. It is not worth it.
    2 people found this review helpful 👍

  • 5/5 John S. 3 months ago on Google • 2 reviews New
    Great store. Friendly staff. Beautiful displays with lots of gear ready to try out!


Call +420 244 090 430 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

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