Urban Health Center Prague image

Urban Health Center Prague

Medical clinic

😠 I wouldn't go here even if I was on the verge of dying. Came here last Sunday with covid symptoms, needed a test request. MUDr Krocikova was on duty, had absolutely no idea about anything (she really should retire and not practice medicine) and refused to provide any care (I would have gone to my GP... People often mention jsem, doctor, emergency, time, doktorka, polyclinic, rodn, room, recommend, velmi,


Address

Spálená 78, 110 00 Nové Město, Czechia

Website

www.prahamp.cz

Contact

+420 222 924 211

Rating on Google Maps

2.80 (106 reviews)

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Working Hours

  • Wednesday: 7 am to 3:30 pm
  • Thursday: 7 am to 3:30 pm
  • Friday: 7 am to 2:30 pm
  • Saturday: Closed
  • Sunday: Closed
  • Monday: 7 am to 3:30 pm
  • Tuesday: 7 am to 3:30 pm

Featured Reviews


Frequently mentioned in reviews: jsem (24) doctor (11) emergency (8) time (8) doktorka (8) polyclinic (7) rodn (7) room (6) recommend (6) velmi (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Peter F. 3 years ago on Google • 180 reviews
    I wouldn't go here even if I was on the verge of dying. Came here last Sunday with covid symptoms, needed a test request. MUDr Krocikova was on duty, had absolutely no idea about anything (she really should retire and not practice medicine) and refused to provide any care (I would have gone to my GP but it was Sunday). Recommended me to go to Bulovka and suggested to take subway (with covid symptoms), she should not be allowed to practice medicine... Ridiculous
    4 people found this review helpful 👍

  • 1/5 Natalia M. H. 5 years ago on Google • 102 reviews
    Avoid the GP emergency. I had to go there today (MUDr. Jana Kracikova) due to a swollen lymphatic node on my neck that was not going away. Before I even took my coat off, the doctor had her diagnosis ready. She asked if I worked with a computer and when I said yes that my ‘painful neck’ was related to work on PC. I was still just filling in the papers in the waiting room, quite surprised about the ‘telepathic’ diagnosis without even being examined. I had to insist that my neck was not hurting, but that the massive lump on the neck was rather worrisome. She concluded I would have to go for an Xray and ultrasound (which is why I went to the ER in the first place), but that they actually did not have it there, so I would have to go to my GP during working hours instead. And recommended I would google exercises for backpain. Avoid them. Simply avoid them.
    4 people found this review helpful 👍

  • 5/5 Tomáš L. 1 year ago on Google • 202 reviews
    Unfortunately I ended up here in the dental emergency because of a cyst, excruciating pain and thank God for Mr. Dr. Ciljan. He numbed it, drained the pus, cleaned it up and I was off in 10 minutes with no problems. Humane, willing approach of the doctor and his nurse. It's an emergency, so it's like in the factory. It's not like going to your dentist. But they are excellent here for emergency help. I definitely recommend it if there is an acute problem.
    2 people found this review helpful 👍

  • 5/5 MarJana K. 3 years ago on Google
    (Translated by Google) The polyclinic is located next to the yellow metro Národní třída. There is a reception on each floor, the floors can be reached by lift. Downstairs is the PHARMACY and dining room. Otherwise, see photos all according to the board you will find easily. Nurses and doctors are kind and prompt to solve your health complications. I recommend the clinic. (Original) Poliklinika se nachází vedle žluté metro Národní třída.Jak vyjeďte z metro tak se dáte hnědá nalevo a čtvrtý barak z levé strany. Je recepce na každém patře, do pater se dostanete výtahem. Dole je LEKARNA a jídelna. Jinak viz fotografie vše podle tabuli najdete snadno. Sestřičky a doktory jsou mile a pohotové vyřešit vaši zdravotní komplikace. Polikliniku doporučuji.
    3 people found this review helpful 👍

  • 1/5 David P. 2 years ago on Google
    (Translated by Google) I've never been there again on ENT and X-ray. (Original) Už nikdy vice byl jsem tam na ORL a rentgenu.Přístup sestřiček a personalu katastrofa nepřijemný drzý neochotný a dávají dost najevo že je tím že tam jste dost otravujete.Poliklinice se budu vyhýbat obloukem
    3 people found this review helpful 👍

  • 1/5 Martin H. 2 years ago on Google
    (Translated by Google) Never on the dental emergency again. The doorman was uncomfortable and only one of the two surgeries worked, which the doctor did not notice until she was alerted to it from the next waiting room. One lady said that she has been there several times, each time a different doctor, you must be lucky to have something nice or at least tolerable. They drilled a makeshift seal and disinfected the tooth, but left the tooth open. According to my dentist, it's completely wrong and, as in prehistoric times, it's a pity he was sick at the time. (Original) Na zubní pohotovost už nikdy. Vrátný nepříjemný a ze dvou ordinací fungovala jen jedna, čehož si ale doktorka nevšimla, až když ji na to upozornili z vedlejší čekárny. Jedna paní říkala, že už tam je po několikáté, pokaždé jiná doktorka, musíte mít štěstí na nějakou milou nebo aspoň snesitelnou. Mně vyvrtali provizorní plombu a dali na zub desinfekci, zub ale nechali otevřený. Podle mého zubaře to je úplně špatně a jak z pravěku, škoda, že byl v té době nemocný.
    2 people found this review helpful 👍

  • 1/5 David H. 2 years ago on Google • 17 reviews
    Don't go here for a blood test through the Prevedig company unless you are a native Czech speaker
    1 person found this review helpful 👍

  • 5/5 Alena K. 2 years ago on Google
    (Translated by Google) Prevedic 5th floor I was here for the third time and I always met with a very pleasant and professional approach. Sisters Mrs. Vejvodová and Mrs. Breburelova are always very nice, perfectly organized and incredibly skilled. You leave in a few minutes, without bruises, and the collection is always painless and for the first time, which is not usually the case in all workplaces. Great team (Original) Prevedic 5. patro Byla jsem zde již potřetí a vždy jsem se setkala s velmi příjemným a profesionálním přístupem. Sestry pí Vejvodová a pí Breburelova jsou vždy velmi milé, perfektně zorganizované a neskutečně zručné. Odcházíte během několika minut, bez modřin a odběr se podaří vždy bezbolestně a napoprvé, což nebývá zvykem na všech pracovištích. Skvělý tým
    1 person found this review helpful 👍

  • 5/5 Monika P. 2 years ago on Google
    (Translated by Google) I used testing on covid as a self-payer before traveling abroad at the Mariánské náměstí branch. I can not praise the approach of employees very nice people, without queues, ordered on time. Price 50% cheaper than anywhere else in Prague. Testing from saliva without poking your nose! Collection at 8:30 the result arrived on the same day after 5 pm. And the international certificate also arrived in my email the same day after 11 pm. (Original) Využila jsem testování na covid jako samoplátce před cestou do zahraničí na pobočce Mariánské náměstí. Nemohu si vynachválit přístup zaměstnanců velmi milí lidi, bez front, objednáno na čas. Cena o 50%levnější než kdekoli v Praze. Testování ze slin bez šťourání do nosu! Odběr v 8:30 výsledek dorazil v týž den po 17hod.A mezinárodní certifikát mi do emailu dorazil také týž den po 23 hod.
    1 person found this review helpful 👍

  • 1/5 Jaroslav F. 2 years ago on Google
    (Translated by Google) I definitely do not recommend visiting this medical facility, it is a waste of time. They refused to treat me with the proviso that I would wait at least 3 weeks for the results of the examination, I agreed and yet they rejected me on the grounds that I could not wait that long for my illness. I also didn't get a stamp on my pass. Reason? You have not been treated, so you cannot get a stamp. So I have no excuse for not being absent from work for half an hour. What I would have expected here for 3 weeks at the polyclinic on Charles Square was done in 10 minutes. On the contrary, I highly recommend the polyclinic on Charles Square, it is not that far and it will save you time and nerves. (Original) Rozhodně nedoporučuji návštěvu tohoto zdravotního zařízení, je to ztráta času. Odmítli mě ošetřit s tím, že bych na výsledky vyšetření čekal minimálně 3 týdny, souhlasil jsem a přesto mě odmítli z důvodu, že při mém onemocnění nemůžu tak dlouho čekat. Razítko na propustku jsem také nedostal. Důvod? Nebyl jste ošetřen, tudíž nemůžete dostat razítko. Absenci v práci za půl hodinové čekání tedy nemám omluvenou. To, na co bych zde čekal 3 týdny měli na poliklinice na Karlově náměstí hotové za 10 minut. Polikliniku na Karlově náměstí naopak velmi doporučuji, není to tak daleko a ušetří vám to čas i nervy.
    1 person found this review helpful 👍

  • 5/5 Masha 9 months ago on Google • 30 reviews
    Good place for an X-ray, nice enough medical stuff, be aware of the schedule tho

  • 5/5 Ivona �. 3 months ago on Google • 18 reviews New
    I was with Dr. Řehor, he is the best expert in his field. In addition, he treats patients very humanely, which is very welcome in his field. I hope, doctor, that I will work at this polyclinic for a long time to come. My mom also goes to him.

  • 5/5 Nayoung K. 2 years ago on Google • 17 reviews
    They accept insurance therefore the price is very good and cheap. Also MDDr. Podškova Kateřina was super nice and kind. I recommend if you need any emergency help for your teeth. :)

  • 1/5 Andre “DSTerabyte” dos S. 1 year ago on Google • 4 reviews
    The emergency place for dentist that requires you to take a translator… awful.. run away

  • 1/5 Tereza K. 1 year ago on Google
    Návštěvu na gynekologickém oddělení nedoporučuji. Měla jsem obrovské bolesti v podbříšku, na levé straně břicha a okolo pupku. Další problém, který mě na gynekologii vedl byla nepravidelná menstruace. Paní doktorka Koleilatová mi udělala ultrazvuk, vyšetření a i přes tyto potíže mě poslala domu a řekla ať si vezmu ibalgin, že to bude dobré a že jsem vlastně úplně v pořádku. Ani ne 4 dny na to jsem ležela v nemocnici s obrovským zánětem levého vaječníku. Po tomto neprofesionálním chování jsem volala panu doktoru Čepickýmu o radu, který do telefonu nejde vůbec slyšet a 3x se ho musíte zeptat na to co říkal, protože mu vůbec nerozumíte. Ten se na mě obrátil se slovy, že ho můj problém vlastně vůbec nezajímá. Takové jsou mé zkušenosti s touto gynekologií a už se sem nehodlám nikdy vracet.

  • 5/5 Sabina G. 6 months ago on Google
    Navštívila jsem ordinaci paní doktorky Kyslíkové. Paní doktorka měla velmi lidský a empatický přístup. O profesionalitě a erudovanosti nelze pochybovat. Mimo jiné, pohodovou a nevystresovanou atmosféru tvoří i ochotné sestřičky, které mají pro vše řešení a vychází vstříc, pokud je to možné.

  • 1/5 Dominika F. 5 months ago on Google
    Tuto kliniku jsem navstivila jiz po druhe, jelikoz me trapil zub a potrebovala jsem vyuzit sluzby pohotovosti. Poprve byla moje navsteva naprosto perfektni a bylo to uplne poprve za celou dobu, co muj strach ze zubaru zmizel prave po navsteve teto kliniky. Dnes jsem navstivila zubni pohotovost po druhe a naprosta katastrofa. V ordinaci cislo 1 byla jina pani doktorka i sestra a obe byly naprosto neprijemne, neochotne a protivne uz pri prvnim otevreni dveri. Na tuto pohotovost uz nezavitam jen proto, abych na tyto damy nenarazila

  • 5/5 Adam R. 1 year ago on Google
    (Translated by Google) You can get to the polyclinic by Metro B from the Národní třída station, or by tram 9, 22 from the Národní třída stop. I visited the polyclinic in the evening around 7 pm due to acute toothache, I waited in line for about 1 hour and an older lady doctor took care of me. She explained everything to me, treated me and sealed the tooth so that I could wait until the visit of my practical dentist. 100% satisfaction with the treatment and approach The doctor is very experienced and kind, she helped and communicated well with her and the nurse. If anyone is writing reviews, it's definitely some foreigner who doesn't even have health insurance, doesn't have cash with him and is as rude as a monkey…. For me, everything was perfectly fine and as it should be. Don't forget the cash fee of CZK 90 (Original) Do polikliniky se dostanete Metrem B ze stanice Národní třída, nebo tramvají 9, 22 ze zastávky Národní třída. Polikliniku jsem navštívil večer okolo 19h kvůli akutním bolestem zubu, vyčkal jsem frontu cca 1h a starší paní doktorka se mě ujala. Vše mi vysvětlila, ošetřila a zub zatmelila, abych vydržel do návštěvy svojí praktické zubařky. Z ošetření a přístupu 100% spokojenost Paní doktorka velmi zkušená a hodná, pomohla a dobře se s ní i sestrou komunikovalo. Pokud někdo píše recenze, tak je to určitě nějaký cizinec, který nemá ani zdravotní pojištění, nemá sebou hotovost a je drzý jako opice…. Za mě bylo vše v naprostém pořádku a tak, jako to má být. Nezapomeňte v hotovosti poplatek 90,- kč

  • 1/5 Josef B. 2 years ago on Google
    (Translated by Google) I have several special experiences with this polyclinic, I wanted to remove a few small growths on my head and hair in the surgery, the doctor told me that one would cost CZK 2,000. Of course, I went elsewhere and everything went without debate and on insurance. I wanted to order a dermatologist, I heard that someone was in the surgery, but knocking on the surgery door was unanswered, so I called the waiting room from the waiting room and talked to the doctor by phone. I had a broken wrist and came to take off the bandage, the nurse put on an expression after taking off the bandage, as if I had a leprosy hand, but because I'm clean enough, I regularly washed my hand to the edge of the bandage and looked completely normal and healthy, it was only from the nurse such low toxicity ... probably her way of dealing with patients. I know it's in the center, but go somewhere else, you won't experience such a collection of medical exotics as here. (Original) S touhle poliklinikou mám několik zvláštních zážitků, na chirurgii jsem chtěl odstranit několik malých výrůstků na hlavě, ve vlasech, paní doktorka mně sdělila, že jeden bude za 2 000,- Kč. Šel jsem samozřejmě jinam a vše proběhlo bez debat a na pojištění. Chtěl jsem se objednat na kožní, slyšel jsem, že je někdo v ordinaci, ale klepání na dveře ordinace bylo bez reakce, tak jsem z čekárny volal do ordinace a s paní doktorkou se domlouval telefonicky. Měl jsem naražené zápěstí a přišel na sundání obvazu, sestra po sundání obvazu nasadila výraz, jako kdybych měl ruku postiženou leprou, ale protože jsem dost čistotný, ruku jsem pravidelně omýval až po okraj obvazu a vypadala úplně normálně a zdravě, byla to od sestry jen taková malá jedovatost ... asi její způsob jak jednat s pacienty. Vím, že je to v centru, ale jděte jinam, takovou sbírku zdravotnických exotů jako tady, jinde nezažijete.

  • 1/5 Roman H. 3 months ago on Google • 1 review New
    I was here yesterday. Even though I have obvious inflammation, the doctor only drilled twice in my tooth and poured Vodička, and despite the fact that I don't have a dentist, they sent me home. The worst thing is that I'm not from Prague, so the journey to and from Prague took about 3 hours, through 5 minutes, 90 kroner and an untreated tooth. I still have pain and still have swelling!!!!! So horror and horror!!! I don't understand that if to the emergency room, they should help you so that you feel better and not that you feel the same or worse!!!!!
    1 person found this review helpful 👍

  • 5/5 Veronika M. 4 months ago on Google • 1 review
    In Pol.ve Spálený, I go to neurology with Dr. Karlíková. She is a highly educated doctor who always does everything for the best good of the patient. A ready-made angel that I was extremely lucky to have and can recommend with a clear conscience to anyone who needs her care 💓


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