The condition of this old hospital is in dire need of renovation and maintenance. Unfortunately, the staff appeared unhelpful and lacking in compassion. Patient care and support were severely lacking. It's advisable to seek medical assistance elsewhere for a better experience and quality of care.

Medieval at best…quite disgusting looking inside and the attitude of the hospital staff matches the looks of the facilities. UPDATE: not only was it a horrible experience that night, but I have been in excruciating pain for some days, because went with crushed fingertip (in a door) clearly described to the doctor what happened yet he just stitched it, never took an X-Ray, so ended up in ER again 5 days later with a septic finger, infection was spreading, and bone was broken so it had to be operated again. Truly horrific experience and clearly the doctor, staff in this place are devoid of any soul or compassion, leave alone ZERO competence. Shame on you for wearing a white coat and calling yourself doctors, should go work for a meatpacking plant instead! I am seriously considering pressing charges for negligence but I think the way bureaucracy works in this country it will be a huge stress with little benefit. If you read this and are on your way to this particular hospital, turn back and go elsewhere!!!

Long wait while fasting, little information of what is going on. Staff not speaking English and being close to rude. If this is the reality of hospitals, it surely needs improvement.

This is the worst hospital I ever saw. We were directed there after my girlfriend (not European) broke a finger (not a small injury she actually needs surgery). The receptionist asked for her ID that we didn't have on us (we don't go pick up an ID when there is an emergency) and refused to get her treated. She made racist/nationalist remarks "here we are in Czech Republic", "you should speak Czech" and answering in Czech despite perfectly speaking English and even closing her curtain. I had to tell her that I will not move from there until she gets treated or the police come, ask for help from a doctor and call the emergency services again to get her treated. Looking at the other comments, it looks like it is not an isolated case and that there are some (she also had another staff member not speaking English supporting her) racist/nationalist reception staff. And this is not just about remarks, it's about refusing treatment. I will also contact the hospital direction as I believe this behaviour is not acceptable from a health professional and that everyone, no matter their color, language or documents they have on them deserves to be treated in case of emergency.

Went to the emergency service, staff barely speak English. They concluded to a broken leg and installed a plaster on. After having translated the doctor's report as long as a post-it note, it's written to put ice if it hurts...on a plaster... I think everything is said. I could write way more about this experience, but I already gave more details than the doctor did.

If I could give no stars I would , terrible experience, the staff doesn't even try to help , to get some attention you need to bug the staff repeatedly. We asked for confirmation for work and to receive (our!!!) x-ray for further consultation and of course we haven’t got them even though it’s been a week . Just horrible

(Translated by Google) Uncomfortable and rude staff. I sat for a long time waiting for me to be taken in an empty corridor but they were just talking to each other. I could not wait and left. (Original) Nepříjemný a hrubý personál. Seděl jsem dlouho a cekal jsem až mě vezmou v prázdné chodbě ale oni si jenom povídali mezi sebou. Nedočkal jsem se a odešel.

We needed an abscess taken care for my husband. The staff found English speakers to assist us. Everything was handled very professionally. Took less than 45 minutes from checkin to checkout. Total bill was less than $50. Paid with credit card. No problem. Followed up with same doctor the next day. Same ease of use on day 2.

It was on the level. English-speaking stuff. Patient receptionist. Almost empty waiting room at 12 AM, workday. I was able to pay with the card. GREAT! I was slightly worried to go here because of tons of bad reviews I read. Maybe, I was just lucky but everything went just super well for me. It took less than 1 hour to get out (consultation + X-Ray + getting the bandage + even waiting for other patients to get treated in between). I paid like ~2K CzK (consultation, X-RAY, X-RAY analysis, and crutches). That was one of the best emergency services I ever got (oh, sadly I've been through A LOT of them).

Never ever again, the recipient was utterly stupid seeing me crippling while walking and needed to see the doctor for gout attack yet she have the nerve to say come back tomorrow we have a lot of patients, Huh WTH how can this be acceptable in a country like this and in a midical institution like that? Worest experience ever in this country. Will never come back here.

After waiting an hour, saw Jakub Samek who seemed to not know what flu symptoms were, was openly hostile (maybe because I'm American?), and refused to offer any treatment. Stay far away from this place if you need medical help.

dirty public hospital

I had a top notch experience. The staff was friendly, professional, timely, expert. I wish all of my health care experiences were this positive and competent. I came in due to testing positive for covid…everyone from reception staff to registration to tech, nurses and physicians provided highly competent, patient friendly, caring care. Being from out of town, there is always a concern about quality of care. This was never the case here. Thank you!

Experienced surgeons, friendly nurses, excellent condition of the hospital after the renovation, the wards included 😊

Overall amazing experience. I had a bad fall on my skateboard and needed xrays. I am American and I do not have any kind of health insurance. I walked in at 1am, without appointment, and was seen immediately. I recieved 4 xrays for 1100CZK (less than $50 USD). I was in and out in less than 1 hour. The doctors spoke English fluently but the receptionist and lab technician did not. The receptionist was sleeping under blankets when I arrived. She was very annoyed that I made her wake up to do her job. She definetly is rude, as stated on other reviews. Despite this, I still left 5 stars since I am used to American "health care".

(Translated by Google) This evaluation applies to the CT workplace. I was very pleasantly surprised by the approach of the staff, the lady was very empathetic, helpful and human. The man behaved in the same way. I don't know if the doctor or another professional. department. (Original) Toto hodnoceni se vztahuje na pracoviste CT.Byla jsem velmi mile prekvapena pristupem personalu,pani byla velmi empaticka,vstricna a lidska.Stejne se choval i muz.Nevim zda lekar,nebo jiny odborny pracovnik.Sice jsem cekala,ale venovali se pacientovi z luzkoveho oddeleni.

(Translated by Google) Good and needed hospital in this city district of Prague with good experts ... (Original) Dobrá a potřebná nemocnice v této městské části hlavního města Prahy s dobrými odborníky...

(Translated by Google) They forgot about the liquid before the surgery, they remembered it and gave it to me and quickly rushed to the sal, somebody who couldn't control the table moved my head down by 150 degrees xD. The bandage from the hand entered here three times to cut me off before it was cut off, then it stinked because of the terrible bed thrashing my foot in the plaster on the edge that could not be pulled down. They have a lot of x-ray separation. The guy did it to me in three seconds, and I didn't have to move power with my foot and move. But only when the guy got there. According to his neighbor's experience, he was a girl and had to move there as much as he did in other hospitals. Have strange elevations there to close too fast so clpvek with crutches into them stupid to get, said their own personal. Breakfast lunch dinner is not much (but probably every hospital) so I recommend you bring something. I forgot my antibiotic data, but I reminded myself otherwise the interval would be longer. Physiotherapist did not achieve, according to sestricly what works here for 3 years does not remember that it would ever happen and do not know what happened to him and at all know why it is not. when they cast my dislocated shoulder so m8 sat the skin at hand, I recommend to tell the doctor to put some lath (need bandage) around the place where you will hold, now I have a long red caar. After the foot surgery, I woke up with an incredible pain where I felt the bolts in my leg and the nurses told me that it didn't hurt so much as '' kricim ''. They put me in a room without a bell. feet but it didn't help much. The worst half an hour of pain, worse than the dislocated shoulder 3/7 nurses of a good nurse We were three in the room so hur hybaz and to remove things from the locker I had to permanently reduce bed levels but still it was difficult for different things to get, just as sure.On the drink you have to choose only water or 1 kind of tea, I would be very happy if they had more kind of tea. When you need something, you better ask and ask three times, better than And if the operation was a good thing for them, without having to break my teeth or buhvi what I do in the operation so I take it as a sleep and pray of renthen shows that i have in por adku. Akorat me constantly foot. It really can not be back, on the back, in addition, the head rested on the back in the back of the messenger to me at all that leg of the oar. The general health care in Czech is probably a successful hospital, but I would like to be generally better off, probably to increase the salary for hospitals and doctors to make the industry better. (Original) Zapomeli mi na kapalinu co se podava pred operaci, nastesti si vzpomeli a dali mi ji a rychle spechali na sal, na operaci me nekdo kdo neumel ovladat stul posunul hlavou dolu o 150 stupnu sranda xD. Obvaz z ruky sem zadal trikrat aby mi ustrihli nez mi ho neldo ustrihl, pak mi smrdel kvuli tomu, hrozne mala postel mlatil sem nohou v sadre o okraj kterej nejde vysunou dolu. Maj hodne dobry rentgenovy oddeleni. Chhlapek mi to udelal za tri sekundy ani sem nemusel hejbat moc s nohou a presouvat se. Ale jen kdyz vam to udela ten chlapek tam. Podle sousedovy zkusenosti mu to delala holka a musel se tam ruzne presouvat stejne jak je to i v jinych nemocnicich. Maj tam divny vytahy co se zaviraj moc rychle takze clpvek s berlema se do nich blbe stihne dostat, rikal jejich vlastni personal. Snidane obedy vecere sou nic moc (ale to ma asi kazda nemocnice) takze doporucuju si neco prinest. Zapomeli mi dat antibiotika, jeste ze sem si pripomel jinak by ten interval spozdeni byl delsi. Fyzioterapeut nedosel, pry podle sestricly co tu pracuje 3 roky si nepomatuje ze by se to nekdy stalo a nevi co se s nim stalo a vubec nevi proc tu neni. kdyz mi nahazovali vykloubene rameno tak m8 sedreli kuzi po ruce, doporucuju si rict o to aby so doktor dal nejakou latku (treba obvaz) kolem mista kde vas bude drzet, ted tam mam dlouhou cervenou caaru. Po operaci nohy sem se vzbudil s neskutecnou bolesti kde sem citil srouby v noze a sestrickami mi bylo receno ze me to nema bolet tak co tu ''kricim". Navic me umistili do mistnosti bez zvonku. Po nejake dobe mi dali lek proti bolesti do nohy ale moc to nepomohlo. Nejhorsi pulhodina bolesti, horsi nez vykloubene rameno. 3/7 sestricek kvalitni sestry. Na pokoji sme byli natesnani tri takze se dalo o to hur hybaz a pro vyndani veci z skrinky jsem musel neustale snizovat uroven postele ale i tak to bylo obtizne se pro ruzne veci dostat, stejne tak jist. Na piti mate na vyber jen vodu nebo 1 druh caje, byl bych velice rad kdyby meli vice druhu caje. Kdyz neco potrebujete, radsi si zvonte a ptejte se treba trikrat, lepsi nez aby tonnekdo zaponel a vy jste nejaky lek nebo neco nedostali i kdyby na vam rikali ze je otravujete. No a ta operace se jim snad povedla, bez toho aniz by mi vylamali zuby nebo buhvi co pri operaci takze to beru jako uspech a modlim se ze renthen ukaze ze to mam v poradku. Akorat me neustale noha boli. To se fakt neda spat, na zadech, navic hlava oprena o operadlo v zadu u posele aby se mi tu vubec ta noha vesla. Na to jake mame obecne zdravotnictvo v cesku je to asi uspesna nemocnice ale rozhodne bych chtel obecne lepsi zachazeni, asi by nemocnicim a doktorum meli zvysit plat aby to odvetvi bylo kvalitnejsi.

(Translated by Google) Absolutely the worst experience from a doctor in my life. If you feel bad physically, you go to the hospital in Frantisek, and if you come across the same team as me, you can still feel very mentally. With the worsening inflammation of the urinary system, I came to this emergency room, it was Sunday, I do not prescribe doctors, and unfortunately I do not have a district doctor in Prague, but 100 km away. I really tried not to see a doctor, but on Sunday it was very bad. Due to a congenital kidney defect, these infections are dangerous to me, and without antibiotics they often move to the kidneys. An arrogant, uempathic doctor was waiting for me, who would like to send me with an acute urinary tract infection to the district doctor 100 km away by bus. If I don't have a district doctor in Prague, I should somehow get it '' and not bother the emergency room. He said he actually satisfied me for his own good, and that another doctor would fire me. He was yelling at me, and when his sister closed the door, I couldn't talk to him much, he shouted at me for speaking to my conscience. Then a nurse was waiting for me, who told me with the words that '' she is not surprised that I am sick when I only walk in a sweater '' - I left my jacket in the waiting room. I asked them to be nice to me, but it didn't help much. I'm really sorry I can't write antibiotics myself and not go to the doctor at all. The so-called "bedside manner" was "anti-bedside manner" in this staffing group, where the patient stumbles and humiliates himself to feel like an unnecessary, annoying, inferior creature. Given that the approach of medical staff can be curative or deceptive, this is very sad. There was more, but this review is very long - I'm happy to talk about it with the hospital management. (Original) Absolutne nejhorsi zazitek od lekare v mem zivote. Jestli se citite spatne fyzicky, tak si zajdete do nemocnice na Frantisku, a kdyz narazite na stejny tym jako ja, muzete se citit jeste hrozne psychicky. Se zhorsujicim se zanetem mocoveho ustroji jsem dosla na tuto pohotovost, byla nedele, lekari neordinuji, a ja bohuzel nemam obvodniho lekare v Praze, ale 100 km daleko. Opravdu jsem se snazila k lekari nejit, ale v nedeli to uz bylo velmi spatne. Pro vrozenou vadu ledvin, jsou u me tyto infekce nebezpecne, a bez antibiotik se mnohdy presunou do ledvin. Cekal me arogantni, neempaticky lekar, ktery by me nejradeji poslal s akutni infekci mocovych cest k obvodnimu lekari 100 km daleko autobusem. Pry kdyz obvodniho lekare nemam v Praze, tak ''si to mam nejak zaridit'' a ne obtezovat na pohotovosti. Pry mi vlastne vyhovel z vlastniho dobra, a ze by me jiny doktor vyhodil. Jecel na me tak, az sestra zavrela dvere, moc se s nim mluvit nedalo, prekricel me, ze mi pry promlouva do svedomi. Dale me cekala zdravotni sestra, ktera me zprazila se slovy, ze ''se nedivi, ze jsem nemocna, kdyz chodim jen ve svetru'' - bundu jsem totiz nechala v cekarne. Pozadala jsem je, at se ke me chovaji slusne, ale moc to nepomohlo. Opravdu me mrzi, ze si nemohu napsat antibiotika sama, a k doktorovi vubec nechodit. Tak zvany ''bedside manner'' byl v teto zamestnanecke sestave spise ''anti-bedside manner'', kdy se pacient vydepta a ponizi, aby si pripadal jako zbytecny, obtezujici, podradny tvor. Vzhledem k tomu, ze pristup zdravotnickeho personalu muze byt lecebny, anebo uskodit, je tohle velmi smutne. Jeste toho bylo vice, ale uz je tato recenze velmi dlouha - rada si o tom popovidam s vedenim nemocnice.

(Translated by Google) I have great experience with the hospital. I visited her yesterday, namely the surgical outpatient clinic, sono, internal ambulance and I met with helpful people and professionals everywhere. Very helpful and nice was also the watchman, who also changed my money into the slot machine and opened my door :) (Original) S nemocnicí mám skvělé zkušenosti. Navštívila jsem ji včera, konkrétně chirurgickou ambulanci, sono, interní ambulanci a všude jsem se setkala s ochotnými lidmi a profesionály. Velice ochotný a příjemný byl i pan hlídač, který mi i rozměnil peníze do automatu a otevřel mi dveře :)

(Translated by Google) I have experience with surgery. Very nice sisters, overall pleasant environment, surgery of the gallbladder from MUDr. Stona na 1 *. Thank you and recommend. (Original) Mám zkušenost s chirurgii. Velmi milé sestřičky, celkově příjemné prostředí, operace žlučníku od MUDr. Stona na 1*. Děkuji a doporučuji.

(Translated by Google) Disaster ... I will not make such a mistake and I will never go, I have only one health. All positive reactions I write only known doctors or patients on request and the lady in the hall we confirmed it (Original) Katastrofa ..už neudělám takovou chybu a nikdy jsem nepůjdu ,zdraví mám jen jedno. Všechny pozitivní reakce jsem píšou jen známý lékařů a nebo pacienti na požádání i paní na chodbě my to potvrdila

Great night emergency experience. They really helped us while being nice, giving feeling that they care, explained everything. We are grateful and thankful. English without problems.

Reception very very rude! I have high fever, throat inflamation, weakness, body pain and they said that is not an emergency and could not receive me. I should go to a bigger hospital to a nose and throat specialist. I never hear that in my life! When 40 degrees fever is not an emergency?? Detail: the way the woman speak to me was screaming and very rude. I'm living in Prague now and i know that i will never go to this hospital.

(Translated by Google) I want to thank the whole team of the surgical department, especially MUDr. Ston for his highly professional approach to emergency surgery of our son's gangrenous appendix and peritonitis. I must express my satisfaction with the willingness of doctors and nurses to communicate in providing information about his ongoing state of health. Many thanks also go to the entire ICU team, led by the empathetic headmistress, who was a psychological support for our parents in communicating with each other regarding the son's health. We also experienced a great deal of willingness and kindness at the reception of this hospital, where the staff work great. The son is recovering, albeit with some complications, but thanks to the good experts of this hospital and proper therapy, he is out of danger. We are leaving for Slovakia with a good feeling from the positive evaluation of the health care provided in Prague at your hospital. We wish you to continue to practice your profession with love and an empathetic approach to the patients who need it most. With respect and gratitude to you, the parents of your patient Jozef Seman (Original) Chcem poďakovať celému tímu chirurgického oddelenia, zvlášť MUDr. Stonovi za vysoko odborny profesionálny prístup pri urgentnej operácii gangrenozného apendixu a peritonitídy nášho syna. Musim vyjadriť spokojnosť s ochotou komunikácie lekárov a sestier pri poskytovani informácii ohĺadom prebiehajúceho jeho zdravotného stavu. Veĺké poďakovanie patrí aj celému tímu JIP- ky na čele s empatickou pani primárkou, ktorá bola pre nás rodičov psychickou podporou pri vzájomnej komunikácii ohĺadom zdravotného stavu syna. Veĺku ochotu a milý prístup sme zažili aj na recepcii tejto nemocnice, kde pracujú skvele pracovníčky. Syn sa zotavuje, aj keď ešte s určitými komplikáciami, ale vďaka dobrých odborníkov tejto nemocnice a správnej therapie je mimo ohrozenia. Na Slovensko odchádzame s dobrým pocitom z pozitívneho hodnotenia poskytovanej zdravotnej starostlivosti v Prahe vo Vašej nemocnici. Prajeme Vám aby ste svoju profesiu aj naďalej vykonávali s láskou a empatickým prístupom k pacientom, ktorí to najviac potrebujú. S úctou a vďakou k Vám rodičia Vášho pacienta Jozefa Semana

Had a bad case of frozen shoulder. Got x-ray and injection for it. Very friendly staff and doctor. All went fast and smooth. Cheap aswell even though it was saturday Night. Only 709 koruna for the above.

As a tourist they are not nice to you at all and can't speak English properly. While you're waiting you don't get any information what so ever. The doctors are creeps and touch you without permission.

(Translated by Google) I was on call today because of a cut on my arm. The nurse should be gilded with a whole, amazing expert. Doctors are relaxed and professional, it hurts, but everything about my wound was resolved immediately. Just the unworthy environment in the waiting room for patients, it's a shame. (Original) Dnes jsem byla na pohotovosti kvůli řezné ráně na ruce. Sestřičku by měli pozlatit celou, úžasný odborník. Lékaři pohodoví a profesionální, sice mě to bolí, ale všechno okolo mé rány bylo hned řešeno. Jenom to nedůstojné prostředí v čekárně pro pacienty, škoda.

Very nice staff working in the emergency last night. Highly recommend

We came with an urgent emergency during the night. They rejected us and told us we should go to the doctor the next day. Extremely unfriendly and the „doctor“ was completely overslept. We didn’t receive any medical assistance

The best ER experience I have had in my entire life. I saw the doctors about 5 times for different tests, each time it took maximum 2 minutes to be called in. I was constantly being taken care of, had things explained to me, always asked if my problem was getting any better. All of the doctors and nurses I saw spoke perfect English. Huge props to MUDr. Marek Žižka and MUDr. Klara Brezovska, they both did an incredible job. As for the prices; I have VZP and the only thing I had to pay for was 90 kč for the ER entry, other than that, everything was free. Stellar experience, extremely satisfied, truly recommend this place.

STAY AWAY. WORST HOSPITAL I HAVE EVER BEEN TO. I'm visiting Prague from Canada and was feeling ill so wanted to see a doctor. The receptionists were extremely rude and got mad when I asked how long the wait would be. Furthermore, when I finally saw the doctor, she was laughing and conversing with her colleagues the entire time when looking over my symptoms and barely addressed any of my concerns. The hospital itself smells dirty and reception desks were curtained off during opening hours (no access to any help while waiting).

Sehr gute menschliche und fachliche Betreuung in der vollen Notaufnahme. Die Arbeitsbedingungen sind wie hier (Ærzte 24 Stunden, Schwestern 12 Stunden ). Entsprechend dem Notfall adæquat,hilfsbereit,fachlich gut( arbeite selbst im Gesundheitswesen) und ruhig.Kommunikation in Englisch sehr gut möglich. Wir wurden nach sechs Stunden Überwachung mit Diagnostik (Neurologisch,Innere,Blutwerten,die eine Entlassung rechtfertigten mit zwei Seiten,ausführlichen Arztbericht entlassen). Dies ist so in Deutschland schwer vorstellbar. Wir Danken dem gesamten Team der Notaufnahme für die Begleitung "from the German, who accidently ate the cookies" sehr.

Worst experience, emergency nurses are the rude and don’t care to answer. Doctor treated us was the racist and treatment was not good. So, will not recommend this place from my experience.

Zlomena ruka RTGovana a zafixnovana za 40 minut... vc. lizatka ! Neveritelna rychlost, respekt! Dekujeme ! | Broken hand were X-RAYed and fixed in about 40 minutes... with lollipop included, respect! Unbelievable speed. Thank you !

Great doctors 👌👌👌everything went as it should be, professional, good attitude, quick. THANKS TO EVERYONE 🙏🏻

Absolutely lazy and slow staff. Almost no English knowledge. Personnel just doesn’t want to do their job

Bad place. Lazy people pretending to be doctors. If you want to get a treatment lower than an insect go there. Absolutely disrespectful.

Being first in queue to emergency I was waiting for 2,5 hours (!!!) and nothing happened. Nobody cares if you die there... Absolutely... After 2,5 hours of waiting I went to another hospital...

I went here after being bitten by a dog and received quick, competent and caring service, and my injury seems to be healing well as a result. Everyone was professional and the doctors spoke perfect English. Thank you!

(Translated by Google) I sprained my ankle on Saturday night and had to look for an orthopedic clinic on Sunday morning. I was alone, my husband out of town, so he called the reception desk that a taxi would bring a woman who could hardly walk on her own :-) The lady at the reception was already waiting for me, she was nice, she hurried to the door with a wheelchair, then a paramedic came he took him to the file and then for an X-ray. Immediately after the X-ray, I was taken to the surgery, the doctor evaluated everything, he was nice, so was the nurse. Everything was very fast, professional, above-standard care! The interior is modernized, nice, clean. I highly recommend to everyone! (Original) V sobotu večer jsem si vyvrkla kotník a v neděli dopoledne musela vyhledat ortopedickou ambulanci. Byla jsem sama, manžel mimo město, takže volal na recepci, že taxi přiveze ženu, co sama téměř nemůže chodit:-) Paní na recepci už mě tedy čekala, byla milá, přispěchala s vozíkem hned ke dveřím, vzápětí přišel sanitář, který mě odvezl do kartotéky a pak na rentgen. Hned po rentgenu jsem byla zavezena do ordinace, pan doktor vše zhodnotil, byl milý, sestřička též. Všechno bylo velmi rychlé, profesionální, nadstandarní péče! Interiér je zmodernizovaný, pěkný, čistý. Vřele doporučuji každému!

(Translated by Google) Super doctors and nurses. Great care. (Original) Super doktoři a sestricky. Skvělá péče.

(Translated by Google) The hospital looks outdated, but it will make up for the staff all the more, the mother was lying there after a serious hand injury, and even during the hysteria with coronas they let us go, the mother really got the best care, the doctor did a great job! If you are considering surgery in this hospital I recommend, really gags in place (Original) Nemocnice vypadá zastarale,ale o to víc to vynahradi personál,ležela tam maminka po těžkém úrazu ruky,a i v době hysterie s corony nás za ní pustily,maminka dostala opravdu nejlepší péči,lékař odvedl skvělou práci!,pokud zvažujete operaci v této nemocnici,vřele doporučuji,opravdu machři na svém místě

(Translated by Google) Absolute satisfaction with care, whether in the outpatient clinic or in the inpatient department of orthopedics. Many thanks to MUDr. He explains everything to Čečelovský for his kind and human approach. Thanks to all this, perhaps one is looking forward to those visits 🙂 (Original) Naprostá spokojenost s péčí, ať už na ambulanci nebo na lůžkové části ortopedie. Velké děkuji patří MUDr. Čečelovskému za jeho milý a lidský přístup, vše vysvětlí. Díky tomu všemu se snad člověk i trošku těší na ty návštěvy 🙂

I can share the same with many of us. Terrible place, at the emergency door at 1am doctor start speaking to us in Czech, I asked him that he speaks English, he said the same in Czech so I repeated my request where I got something like this: Are you living in Czech? In fact I am. Doctor: then you should speak Czech... To seek for medical assistance apparently everyone should..

(Translated by Google) Quick access from the center, relaxed staff at the ICU on the Internal and excellent doctors. They coped with a misdiagnosis from previous Motol examinations and actually saved my life. Everyone tried to make my stay as easy as possible for me and the follow-up care and consultation suits me. Of course, I do not wish or recommend anyone to stay in the hospital, but if I do, at Na Františku Hospital (Original) Rychlá dostupnost z centra, pohodový personál na JIP na Interně a výborní doktoři. Poradili si i s chybnou diagnózou z předchozích vyšetření v Motole a vlastně mi zachránili život. Všichni se snažili mi můj pobyt co nejvíce usnadnit a i následná péče a konzultace mi vyhovuje. Pobyt v nemocnici samozřejmě nikomu nepřeji a nedoporučuji, ale když už, tak v Nemocnici Na Františku

(Translated by Google) 1 hour and 30 minutes Anzai comes out Ganosasgigi talks about busy bustles (Original) 쥔쫘 1시간 30분 안자이따가 나옴 가노사들낄이 이야기 하느라 ㅈㄴ바쁨 한꾹싸람들 이글 봇이면 절때료 가즤마쎄요

was an odd experience to say the least..but overall very satisfied despite this. This was like an old convent or prison style facility the way that it was built,looked like those 1960s style prison hospital in Shutter Island , if you ever watched the movies. The staff service is a bit of a mixed bag , some are friendly and some are down right just rude in your face. Despite this , they were very competent. Was a very busy day with full crowded hallway.... I came in ER with pancreatitis pain, and in 2 hours ,they had me x rayed, ultrasound , ekg and admitted in ICU very quickly. Stayed overnight for 3 days and the bill came up to 17,000 CZK, which works out to be $1000 CAD or 750 USD...pretty darn good service for at least ten times less the cost then back home .

(Translated by Google) Visited orthopedic surgery. Satisfaction - including X-ray, I spent about 45 minutes in the hospital in the morning, so no extreme waiting. Everyone was very nice. (Original) Navštívena ortopedická chirurgie. Spokojenost - včetně rtg jsem strávila ráno v nemocnici cca 45 minut, takže žádné extrémní čekání. Všichni byli velmi milí.

(Translated by Google) We had to visit him urgently with my wife, she went into abdominal pain and in less than three hours she was operated by peritonitis, thanks to the professionalism of the emergency team everything went perfectly, we thank all of them who treated us perfectly and We will carry forever in our hearts. (Original) Tuvimos que visitarlo de urgencia con mi mujer entró con dolor abdominal y en menos de tres horas estaba operada de peritonitis,gracias a la profesionalidad de el equipo de urgencias todo ha salido perfectamente, le damos las gracias a todos ellos que nos atendieron perfectamente y los llevaremos para siempre en nuestros corazones.

(Translated by Google) If I could give minus ten stars, I would give it. If you do not want to die voluntarily, let yourself be abused, or let yourself be treated both with a rag and avoid this place by arching. My doctor did not recognize smallpox very pleasantly, although I could barely walk. She told me I was young and healthy and sent me home. The next day I barely crawled to Bulovka, where they knew it at first sight. So where are we? And this is not the first horrible experience with this place. But I hope the last one! (Original) Kdyby šlo dát mínus deset hvězd tak to dám. Jestli nechcete dobrovolně umřít, nechat se týrat, nebo se sebou nechat jednat jak s hadrem tak se tomuto místu raději obloukem vyhněte. U mě moc "příjemná" paní doktorka nepoznala neštovice, ačkoliv jsem sotva chodil. Řekla mi, že jsem mladý a zdravý a poslala mě domu. Druhý den jsem se sotva doplazil na Bulovku, kde to poznali hned na první pohled. Tak kde to jsme? A to není první otřesná zkušenost s tímto místem. Ale doufám, že už poslední!

Poor treatment to the patients

Dont go here!

Terrible experience I don’t recommend anyone to go to this hospital!!!!

(Translated by Google) An interesting experience, but better not to need it. (Original) Zajímavá zkušenost, ale lepší je nepotřebovat.

Terrible, terrible bedside manners, the worst I've seen. No one speaks English or even tries to in order update me on my condition. I had to cry for 2 hours to get painkillers that's were prescribed to me in advance until someone paid attention (with 3 broken bones!!!). I wouldn't recommend coming here if you didn't absolutely have to in an emergency.

Terrible experience.not much care for patiant, a lot of care for the stuffs own comfortability. Basic health care mistakes - bad IV insertion, injections to bad sites and nerves. Higly unrecomended

The new gynecological department is fantastic! Very clean, well equipped, friendly and relaxed atmosphere and mostly, extremely kind and compassionnate personel- I can speak for the nurses and doctor Herbst. Do not hesitate to go and register yourself there, they are the nicest medical staff I have met since I live in the Czech Republic.

(Translated by Google) Professional care !!! Many thanks !!! (Original) Professionell vård !!!Stor tack !!!

We had to have an accidental deep glass cut looked at by a doctor and people working in this hospital were very helpful and kind. We waited for five minutes only, it was on a friday afternoon. We had an european public health card, and depending on the hour there is a copayment of 90kr which did not apply to our case which as it was early in the afternoon and copayment is for evening and night, apparently.

(Translated by Google) I got good care (Original) Dostalo se mi dobrý péče

(Translated by Google) Low bow to the doctors !!! 😘 (Original) Низький уклін медикам !!! 😘

(Translated by Google) We arrived at the surgical outpatient clinic at night and everything went perfectly well, the whole staff was very nice, helpful and smiling, it will please you when you come in pain. :) Thank you. (Original) Přijela jsme v noci na chirurgickou ambulanci a vše proběhlo naprostou v pořádku, celý personál byl moc milý, ochotny a usměvavý, to člověka potěší, když prijede s bolestmi. :) Děkuji.

(Translated by Google) My friend and I waited at the ambulance for 30 minutes before it was our turn, and no one was in front of us. Unbelievable, if it was about life, we would probably die sooner. And doctors can't even say hello. Golden moth. (Original) Čekala jsem s přítelem na ambulanci 30min než nás vůbec vzali na řadu, a to před námi nikdo nebyl. Neskutečné, kdyby šlo o život, tak asi dřív umřeme. A doktoři neumí ani pozdravit. Zlatý motol.

At least the people who worked today were very friendly. The receptionist spoke English, well looked bit annoyed from the beginning, she sent me to the "small window" on the right, one girl spoke English there, friendly, told me I should go to the ambulance on the left side, and there was a girl with orange hair at the ambulance department (?). She spoke English and friendly. The doctor was Mr. Poonam. Spoke English and very friendly. Went to the pharmacy, I called my Czech friend (I went alone) just in case the lady says something in Czech (and I won't understand lol) but she spoke English and was nice. She asked me if everything is okay because I called my friend haha. (P.S. I've been to this hospital like last year ? Or was it early this year, I don't remember. But they were very unfriendly and the doctor was racist, etc. So I think the friendliness is random. Wish you good luck lol)

Was brought to urgencies for an appendix removal. Stayed in the hospital for 5 days. Very kind staff and special thanks to Dr. Pros!

(Translated by Google) Absolutely terrible behavior of the staff. It is better not to bother them with your problems here, or you will still get scolded. (Original) Naprosto hrozný chování personálu. Radši je zde s vašemi problémy neobtěžujte, nebo ještě dostanete vynadáno.

(Translated by Google) Very good readiness; nice sisters and doctors even on weekends :) (Original) Velice dobra pohotovost; příjemné sestry a doktoři dokonce i o víkendech:)

(Translated by Google) Similar experience as the lady for the post below. Probably the same set. Surgical outpatient disaster. I arrived there on Friday morning with the great pain in my right lower jaw alternating for a few days. It was already really acute on Thursday night, but I left it in the morning because I didn't want to "bother" the emergency room just because of the possible unpleasant behavior. So it didn't help me much. Right at the beginning, the nurse fried me that I should have a recommendation from the district doctor. However, I called the hospital in advance and consulted with the ulekare.cz server, where several doctors clearly recommended that I go straight to the surgical outpatient clinic, as the practitioner would still have to send me for sono and it is better not to waste time with abdominal pain. Arrogant behavior, they looked at me in a style that I was perhaps making up ... I guess, despite the pain, I didn't look completely dead. In the meantime, the doctor resolved the phone call about an acute case of an ambulance and then added to me: Fortunately, he goes straight to the ARO and not to us (probably that I block their hall there unnecessarily). After taking and requesting sono, I was told to return in two hours (the nurse sighed: It's another day). However, when they returned, they were nicer than they would ... it was caused by gallstones and I also had very poor liver tests. Subsequently, I was sent to an internal school and had to be hospitalized. However, the internship (both the ambulance and the ward) was great. The people there should be gilded and the two stars are more for their behavior, otherwise I wouldn't give any if it worked. After talking at the surgical outpatient clinic, I'm not even surprised that people don't want to deal with their illnesses and only go to the hospital when they are in the worst situation. Until now, I have (thank God) not had to visit the hospital as a patient, but next time I think about where to go. (Original) Podobná zkušenost jako paní o příspěvek níže. Zřejmě asi i stejná sestava. Chirurgická ambulance katastrofa. Dorazila jsem tam v pátek dopoledne s již pár dní střídavě trvajícími velkými bolestmi v pravém podžebří. Ve čtvrtek večer to už bylo vážně akutní, ale nechala jsem na ráno, protože jsem nechtěla právě kvůli možnému nepříjemnému jednání "obtěžovat" na pohotovosti. Moc mi to tedy nepomohlo. Hned začátku mě sestra zpražila, že mám mít doporučení od obvodního lékaře. Předem jsem však do nemocnice volala a radila se i se serverem ulekare.cz, kde mi vícero lékařů jasně doporučilo jít rovnou na chirurgickou ambulanci, jelikož praktik by mě stejně musel poslat na sono a při bolestech břicha je lepší neztrácet čas. Arogantní jednání, koukali tam na mě stylem, že si snad vymýšlím...Asi jsem i přes bolesti nevypadala úplně na umření. Mezitím si pan doktor vyřešil telefonát o akutním případu, co veze sanitka a směrem ke mně pak dodal: Naštěstí jede rovnou na ARO a ne k nám (asi že jim tam zbytečně blokuji sál). Po odběrech a žádance na sono mi bylo řečeno, ať se vrátím za dvě hodiny (sestra si přitom povzdychla: To je zas den). Nicméně po návratu byli milejší, jak by ne...způsobily to žlučníkové kameny a navíc jsem měla velmi špatné jaterní testy. Následně jsem byla poslána na internu a musela být hospitalizována. Interna (jak ambulance, tak oddělení) byla však skvělá. Ty lidi tam by měli pozlatit a dvě hvězdy jsou spíše za jejich chování, jinak bych nedala žádnou, kdyby to šlo. Po jednání na chirurgické ambulanci se ani nedivím, že lidé svá onemocnění nechtějí řešit a do nemocnice jdou až když jim je úplně nejhůř. Až do této chvíle jsem (díkybohu) nemusela nemocnici jako pacient navštívit, ale příště si tedy sakra rozmyslím, kam se vydat.

(Translated by Google) Doctors and nurses can communicate in English because they fall to deal with sprains and traumatic wounds. Although I waited for a long time, I took the x-ray and gave me two crutches, for a total of 920 krona, which is very cheap. (Original) 因為跌倒去處理扭傷跟外傷傷口，醫生跟護士可以用英文溝通。雖然等了蠻久的，但拍了x光在給我兩隻拐杖，總共只要920克朗，算是很便宜了。

(Translated by Google) I strongly do not recommend solving proctological problems here. Terrible approach, zero communication and surgery performed differently than agreed, resulting in 1 month of excruciating pain. (Original) Silně nedoporučuji zde řešit proktologické potíže. Děsný přístup, nulová komunikace a operace provedena jinak než bylo domluveno, výsledkem 1 měsíc ukrutných bolestí.

(Translated by Google) I have been hospitalized in many hospitals, but this one has had the most amazing staff. I almost didn't even want to go home :) (Original) Byla jsem hospitalizována uz v hodně nemocnicích, ale v této byl zatím ten nejúžasnější personál. Skoro se mi ani nechtělo domu :)

I was actually shocked how good it was. Perfect and friendly service at reception, friendly and top qualified gynecologist! He spoke fluent English and Italian(!!). I got the help I needed and now I feel much better. Thank you so much! <3

(Translated by Google) Professionals (Original) Profesionálové

(Translated by Google) Everyone has some experience, even from different departments, but I do not understand the negative evaluations. I have to praise everything very much - emergency / reception and internal. I arrived in a rather serious condition after the examination from Homolka, where they did not have beds, they knew about me immediately and accepted me. I was in a lot of pain and I was really sick. Over the course of two days, they put me here more or less, the nurses are nice and caring, someone kept asking me how I felt and how I felt. There was a very reasonable agreement with the doctors on the next step and it was clear that they really care. I have nothing to complain about. I am very grateful to them for getting me back in order. (Original) Každý má nějakou zkušenost, i z různých oddělení, já ale těm negativním hodnocením nerozumím. Musím vše velmi vychválit -pohotovost/příjem i internu. Přijela jsem v dost vážném stavu po vyšetření z Homolky, kde neměli lůžka, hned o mě věděli a přijali mě. Měla jsem velké bolesti a bylo mi už opravdu hodně špatně. Během dvou dnů mě tady dali víceméně dokupy, sestřičky jsou milé a starostlivé, pořád se mě někdo ptal, jak se cítím a jak mi je. S lékaři byla velmi rozumná domluva na dalším postupu a bylo vidět, že se opravdu starají. Nemám co vytknout. Jsem jim velmi vděčná za to, že mě zase dali do pořádku.

(Translated by Google) The hospital is great (Original) Nemocnice je výbornå

Very nice doctor and nurses, I came for a sprained foot and they were all very nice and took good care of me. Also, they spoke English. I showed my European health insurance card and didn't have to pay anything.

What a great hospital with great staffs. I had to call the ambulance because i was fainting continuously. I went there they didn’t let me wait for a long(8-10 minutes) and they all were super nice they did all the tests covid, X-ray, ECG etc… everything was pretty fast special shout-out to the staffs 😊

Worst hospital ever it was clear and they let me stay for two hours and didn’t help me because i was Arabic this is the only reason i can see they let other people go inside after i came and when i talk to them they said sit and wait.

I am writing to warn everyone about the nurse at the emergency reception, some blonde middle aged woman who is clearly ill mannered and obviously hates her job. She made zero effort to communicate with me and even when I did use Google translate she huffed and puffed and then told me to just go to the pharmacy and get aspirin without even asking me what was wrong. I live in Prague and never had a problem with any clinics or hospitals. But she raised her voice at me, was cold from the very moment I rang the bell and she removed the blue curtain at the window. I actually felt her hate towards me when all I wanted, was to be treated as a sick person. I just wanted help. She needs to get fired and from what I have read on the other reviews, she should not be the one to receive patients. Maybe give her a job in cleaning toilets or changing diapers from old patients for a month or two. That will get her to appreciate her job more. Or maybe it's the perfect job for a person like her. I should have filmed it and posted it to share with the community to show what a lack of respect, education and empathy she can have with someone who is sickly and in need of help. I might just pass by with a friend of mine who is in position to review hospitals and show her the level of incompetence that this receptionist demonstrates.

When I first came to the hospital, the reception was empty so after waiting 10 minutes a security guard had to direct me to a emergency room where I gave the staff my papers, after I was called inside the staff was extremely rude, asking me why am I going so late for a emergency and why I couldn't go yesterday. So after the doctor took some samples of my blood I had to go for a rentgen, where the staff was nice. After that I went back to a emergency room where I had to wait for 2 hrs (I was the only patient in the room for the 2 hrs). After the 2 hrs and 20 mins passed I politely asked the staff if I had to wait much longer. The rude sister told me it's going to be when it's going be now take a seat and wait.... I wouldn't recommend this hospital to anyone. Especially the emergency section. Truly the worst experience.

Don’t bother going here for an emergency, I was refused treatment by ponam, for an asthma attack, have to wait until 8AM or go to another hospital

Walked out of the ER after 45min for bacterial respiratory infection. Xray and consultation were only 60€ without insurance. Only the doctor spoke english but it worked out pretty well, very efficient.