Česká pošta image

Česká pošta

Post office Mailing service

😠 The worst service ever, unkind and incompetent employees, starting by the boss, I have been waiting for money from a delivered package, cash on delivery, a month ago, and still they keep saying I should wait until a new avizo will come to my address, when I already moved out from there. Really a bad... People often mention delivery, post, office, service, package, mailbox,


Address

Suchdolské nám. 734/3, 165 00 Praha-Suchdol, Czechia

Website

www.postaonline.cz

Contact

+420 954 216 500

Rating on Google Maps

2.50 (50 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 10 am to 12 pm, 1 to 6 pm
  • Thursday: 8 am to 12 pm, 1 to 4 pm
  • Friday: 8 am to 12 pm, 1 to 4 pm
  • Saturday: Closed
  • Sunday: Closed
  • Monday: 10 am to 12 pm, 1 to 6 pm
  • Tuesday: 8 am to 12 pm, 1 to 4 pm

Featured Reviews


Frequently mentioned in reviews: delivery (9) post (9) office (8) service (7) package (7) mailbox (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Jesus Espinoza H. 3 years ago on Google • 9 reviews
    The worst service ever, unkind and incompetent employees, starting by the boss, I have been waiting for money from a delivered package, cash on delivery, a month ago, and still they keep saying I should wait until a new avizo will come to my address, when I already moved out from there. Really a bad experience with them, besides there is no difference for them, with "balik do ruky" and "balik na poštou" they always deliver to the post anyway but charge more for "balik do ruky" I recomend not to use these services with them if you wanna avoid heaaches and delays.
    5 people found this review helpful 👍

  • 2/5 V. P. 4 years ago on Google
    (Translated by Google) Normal mail until you order a package service by hand. I haven't come home to me since I live here. In addition, no one is bothering to inform me that the package is stored at the post office. So whenever I am waiting for a shipment, I have to guess when it will be there (occasionally online tracking is available, well). The funniest thing is that the next day after picking up, I have a paper in my mailbox stating that my mail can't deliver the package because I picked it up myself ... (Original) Normální pošta, dokud si neobjednáte službu balíček do ruky. Za tu dobu co tu bydlím, mi nepřišel domů snad ani jeden. Navíc se ani nikdo neobtěžuje mě informovat, že je balíček uložen na poště. Takže vždy když čekám zásilku, tak musím sama odhadnout, kdy tam už asi bude (občas je dostupné online sledování, dobře). Nejvtipnější na tom je, že hned druhý den po vyzvednutí mívám ve schránce papír s tím, že mi pošta nemůže doručit balíček, protože jsem si ho už sama vyzvedla...
    5 people found this review helpful 👍

  • 5/5 TANIMOMO O. 1 year ago on Google • 575 reviews
    A friendly neighbourhood assistant

  • 1/5 Claire K. 5 months ago on Google • 30 reviews
    I would really appreciate it if the delivery lady would think about it and start throwing package notices in the mailbox!!!!!! I'm not going to pay for Christmas presents to be sent back by the post office because someone is lazy!! You've really cracked me up! And even more so because it cannot be invoked.
    2 people found this review helpful 👍

  • 1/5 Tom P. 3 years ago on Google
    (Translated by Google) Unpleasant, arrogant service. I have never experienced three windows for dispensing, in the 20 years we have been going to Suchdol, so that everyone is open. We have to keep the spacing, etc. And the employees have fun there without spacing and ruffles. Just a parody of the post office, people and postmen. (Original) Nepříjemná, arogantní obsluha. Tři okénka k výdeji, nikdy jsem nezažil, za těch 20 let co jdem na Suchdole, aby byly otevřeny všechny. Máme dodržovat rozestupy apod. A zaměstnanci se tam baví bez rozestupu a rousek. Prostě parodie na poštu, přes lidi az po pošťáky.
    2 people found this review helpful 👍

  • 1/5 Lenka M. 4 years ago on Google
    (Translated by Google) I'm not happy with this post. My mail is being thrown into a mailbox with a completely different address, and it has happened several times that my mail has been thrown into a mailbox to someone else. Quite often I am at home in the morning and when I go to pick a mailbox, I have a notification "addressee not caught", but I was at home all the time. It often happens that I receive a notice of deposit and when I go pick it up, I am told, I picked up the ship a week ago There are three windows at the post office, mostly only one and the other two female workers working in the office. (Original) S touhle poštou nejsem spokojená. Do schránky mi házejí cizí poštu s úplně jinou adresou, zároveň už se několikrát stalo, že moje pošta byla hozena do schránky někomu úplně jinému. Dost často jsem dopoledne doma a když jdu vybrat schránku, mám tam oznámení ,,adresát nezastižen" , ale já byla celou dobu doma! Dost často se stává, že mi přijde oznámení o uložení zásilky a když si ji jdu vyzvednout, je mi sděleno, že už jsem zásilku vyzvedla před týdnem. Na poště jsou tři okýnka, pracuje většinou jen jedno a zbylé dvě zaměstnankyně ,,drbou" v kanceláři.
    2 people found this review helpful 👍

  • 1/5 Anna R. 1 year ago on Google
    (Translated by Google) Opening hours for an employed person a disaster. The delivery of parcels to my home works in such a way that after a few days I find a note in the mailbox that the delivery attempt was not made, or they call me straight away saying they don't have a delivery person and they won't deliver the package to my hand at the address. When I go to the post office in person, I always stand in a rather long line. (Original) Otevírací doba pro zaměstnaného člověka katastrofa. Doručování balíků domů funguje tak, že po několika dnech najdu ve schránce lístek, že pokus o doručení nebyl vykonán, popř. mi rovnou zavolají, že nemají doručovatele a balík do ruky na adresu nedoručí. Když už na poštu osobně jdu, tak tam vždy stojím dost dlouhou frontu.
    2 people found this review helpful 👍

  • 1/5 Lenka 2 years ago on Google
    (Translated by Google) Terrible opening hours, if you go to work it is quite a problem. Delivery of the package from the house does not work, the notification of unsuccessful delivery goes by road. Tragedy. (Original) Otresna oteviraci doba, pokud chodite do prace tak je to dost problem. Dorucovani baliku az domu nefunguje, oznameni o neuspesnem doruceni chodi sproadicky. Tragedie.
    2 people found this review helpful 👍

  • 5/5 Otakar G. 1 year ago on Google • 10 reviews
    Hello i was there yesterday and big guy came and started running tome. It was basically the best moment in my life. Thanks you ceska posta
    1 person found this review helpful 👍

  • 1/5 Vivek vikram s. 5 months ago on Google • 7 reviews
    Employees are so rude and unhelpful. Old woman from window 1 especially needs to learn how to work at such public serving offices.
    1 person found this review helpful 👍

  • 1/5 Denise L. 7 months ago on Google • 7 reviews
    Completely not helpuful and rude employees. They should close it and direct it to Dejvicka
    1 person found this review helpful 👍

  • 1/5 Robert M. 11 months ago on Google • 5 reviews
    they don't know what customer service means - never pick up the phone !
    1 person found this review helpful 👍

  • 1/5 Jitka K. 3 years ago on Google
    (Translated by Google) Branch in Prague - Suchdol - such a pub Na Mýtince. They are open in such a way that an ordinary person does not have time to open their opening hours. At the moment, he probably doesn't even carry packages or echo where they are. Anything else is perhaps better ... They got terribly worse :-( (Original) Pobočka v Praze - Suchdole- taková hospoda Na Mýtince. Mají otevřeno tak, aby tu jejich otvírací dobu běžný člověk nestihl. Momentálně asi už ani nevozí balíky a ani nedává echo, kde jsou. Cokoliv jiného je snad lepší... Strašně se zhoršili:-(
    1 person found this review helpful 👍

  • 1/5 Marie M. 3 years ago on Google
    (Translated by Google) This morning at the counter a very unpleasant worker and not for the first time .. Get a document from the system Check point = a big problem. (Original) Dnes dopoledne na přepážce velmi nepříjemné pracovnice a ne poprvé.. Získat dokument ze systému Check point = velký problém.
    1 person found this review helpful 👍

  • 5/5 Simoona H. 2 years ago on Google
    (Translated by Google) I've been going there for about three years and no one has ever been annoyed with me. The ladies behind the counters (even the gentlemen) are nice. Whatever I needed was never a problem. Only the postman who drives Suchdol and around is on his fist! Golden last one, which was somewhere in Ukraine, but was good and decent! This bastard who goes there is unbelievable! (Original) Chodím tam asi tři roky a nikdo na mě nebyl nikdy protivný. Paní za přepážkami ( i páni ) jsou milí. Cokoliv jsem potřebovala, nebyl nikdy problém. Jen ten pošťák, co jezdí Suchdol a okolo, je na pěst! Zlatý ten minulý, který byl někde z Ukrajiny, ale byl hodný a slušný! Tenhle buran, co tam jezdí je neskutečný!
    1 person found this review helpful 👍

  • 5/5 Hailemelekot Teklu K. 6 years ago on Google • 133 reviews
    Post Office

  • 5/5 Jana “Bluehedgie” B. 4 years ago on Google • 25 reviews
    I am very happy with this branch. Stuff is nice, baby friendly and always know answers for questions.Genarally no problem to talk in English. Our postman deserves 6 stars :)

  • 1/5 monika k. 3 years ago on Google
    (Translated by Google) Arrogant staff. (Original) Arogantni personal.

  • 5/5 Petra Z. 7 years ago on Google
    (Translated by Google) Excellent opening hours, relatively fast and nice staff (specifically Radek Havlickova?) Not just Horomerice post office 😃 (Original) Výborná otevírací doba, relativně rychlý a milý personál (konkrétně Radka Havlíčkova?) Všechno jen ne Horoměřickou poštu 😃

  • 1/5 Tomáš P. 7 months ago on Google
    Tragická organizace... že je tří přepážek otevřená jedna je už standardní ale že když vám poškodí přepravou věc za 25000 když jim upadne pak při nároku škody všechno zamítnou tak to už se vaří krev

  • 2/5 Gabi I. 1 year ago on Google
    (Translated by Google) Kudos to the pleasant workers... one apparently ill-mannered, unpleasant and rude lady can ruin the day... If I don't have to, I will never go there again and I will not use their services and I will try to avoid them...💁🏼‍♀️ (Original) Česť príjemným pracovníčkam...jedna zrejme nevychovaná, nepríjemná a drzá pani dokáže pokaziť deň... Keby nemusím, tak tam už nikdy nejdem a ich služby nevyužijem a budem sa snažiť sa im oblúkom vyhýbať...💁🏼‍♀️

  • 5/5 Jana S. 4 years ago on Google
    (Translated by Google) The postman wears parcels, the post office is working. Super! (Original) Pošťák nosí balíky, na poště se pracuje. Super!

  • 1/5 Anna T. 3 years ago on Google
    (Translated by Google) Terrible experience with service and operation, I can't get cash on delivery for almost 2 months, and no one there knows anything. The worst and laziest branch in the Czech Republic. Terrible experience with service, I have not been able to get cash on delivery for almost 2 months, and no one there knows anything. The worst and laziest branch in the Czech Republic. (Original) Příšerná zkušenost se servisem a obsluhou, už skoro 2 měsíce nemůžu dostat peníze za dobírku, a nikdo tam nic nevědí. Nejhorší a nejlínější pobočka v ČR. Terrible experience with service, I have not been able to get cash on delivery for almost 2 months, and no one there knows anything. The worst and laziest branch in the Czech Republic.

  • 4/5 Pavel V. 7 years ago on Google
    (Translated by Google) Small mail and relatively fast check-in (Original) Malá pošta a relativně rychle odbavení

  • 4/5 Sagor D. 6 years ago on Google • 2 reviews
    Friendly staff - (at least) one lady speaks good English , but even otherwise I never had problems.


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