1/5 Rose L. 6 months ago on Google • 15 reviews
Horrible
service
I
have
ever
had!!
I
had
quite
a
good
image
to
the
Datart
before,
but
today,
it
all
collapsed.
I
bought
the
folie
for
mobile
(the
life
time
shied),
which
cost
799kc
a
few
months
ago.
If
I
have
the
receipt
with
me
plus
surcharge
99kc,
I
was
supposed
to
get
the
new
folie.
However,
when
I
got
to
the
shop,
I
couldn't
change
the
folie
even
though
I
had
the
receipt
and
was
willing
to
pay
the
surcharge
because
I
didn't
bring
the
old
folie
which
they
applied
at
the
store!!!
I
wasn't
told
to
bring
the
old
folie
with
me,
and
nowhere
was
it
written
on
my
receipt!!
I
explained
this
to
the
manager(Tomáš
Hrdlička),
but
he
said
NO!
Unbelievable!!
Ok,
I
understand
that
his
branch
didn't
make
mistake.
So
I
asked
him
if
he
could
call
the
other
branch
if
that
shop
where
I
bought
the
folie
has
missed
out
to
imform
the
customers
about
the
folie.
But
he
refused
to
call
them
any
moment
of
hesitation!!!!!
WHAT
A
SERVICE!!!His
attitude
to
the
customer
was
absolutely
hostile
and
unpleasant
ever!
With
a
straight
face
and
keep
saying
that
it
is
the
policy.
Wow!
This
kind
of
person
is
the
manager
of
the
shop??
What
can
I
expect
more
from
this
kind
of
shop!!
Be
aware
of
this
horrible
store
and
also
the
Mr.
manager.
I
wish
I
could
give
0
star
for
this
store,
unfortunately
I
cannot.
