Palazzo Avino

We stopped at Palazzo Avino in Ravello just to relax with a drink and some pastries, and it was a beautiful experience. The hotel has a wonderful view overlooking the coast, with a pleasant walk to get there and a nice, welcoming crowd and atmosphere. The ambiance felt elegant yet relaxing — a perfect spot to enjoy the Ravello charm. The only downside was there were no one in particular to take our request and I had to search a few times to find someone since it was a busy time.

AVOID AT ALL COSTS. Not worth over 900 Euros a night! Hotel rooms are awful - small (yes I know it's europe but this is ridiculous), not updated at all (seriously i'm showering in a tub that has layered on dirt on the bottom at a 5 star hotel???), the breakfasts are not that good (they literally added chilis to my omelette instead of TOMATOES) and our AIR CONDITIONER (despite muggy humid and hot weather) was not working at ALL the entire stay. We complained multiple times and although the main GM at the front kept telling us there was nothing wrong - at the end of the stay... the other receptionist let it slip that they were going to "wait to fix our AC" because it needed to be removed. We complained multiple times and even - at one stage - requested a refund... but the team kept denying our requests. We also asked the hotel front desk to call a local pizzeria and book a table for us... the staff told us it was fully booked but we walked by the pizzeria anyway and to our surprise the bookings were FIRST COME FIRST SERVE and the woman owner at the restaurant complained that the hotel is corrupt and wants $ in return for reservations. The meal was one of the best we had while on our vacation and we're glad we persisted... not minding what the team at the hotel said. Additionally - hotel is an absolute WEDDING FACTORY (one every other day the 2 nights we stayed) and the parties go LATE so it's noisy for all the guests. In the end - full disclosure - the hotel gave us a refund of 200 EUR to make us feel better - but that was NOTHING in comparison to the 2000 dollar stay. Disappointing stay all round. Totally avoid. If you're looking for a truly 5 star experience - stay at the Monastero Santa Rosa about 45 min away in a neighboring town.

We stayed here for 2 nights as the last stop of our honeymoon. The rooms are extremely small for the price. Front desk staff Jacopo is very professional and smiles a lot. However the older gentleman there also front dest staff is very rude. He hung up on me when I called front desk for help. I had an issue with heating in the room which was later resolved. But he apparently only talks to men. He asked my husband and I about if the heating is resolved. I said it is but he ignored me and kept asking my husband. Even my husband found this to be odd. I also fed the property cats and accidentally got scratched. (Completely my fault, the cat was very polite and gentle. I just dangled a piece of meat wrong and she wanted to get it and accidentally scratched me.) Japoco immediately got me bandaid and antibiotics for the wound. But this older gentleman kept scolding me for feeding cats repeatedly. Also worth mentioning another staff who is very nice his name is Guiseppe, he tried to fix our AC and carried our bags. Overall this older gentleman at front desk completely soured our experience. Made me live in fear for the duration I was there. For a 5 star property I am surprised he with the attitude he has is working there.

I’ve been visiting Palazzo Avino for over 10 years, and it still amazes me how they manage to keep raising the bar. Everything is just so well done — the decor, the Michelin restaurant, the beach club by the sea, the gorgeous breakfast spread… it’s all consistently exceptional. Spotless, refined, and always being upgraded. We had our wedding here yesterday, and it was truly perfect. Emanuela, the event planner, was also a dream — calm, precise, and totally in tune with every detail. As a perfectionist, I notice everything, and I can honestly say they exceeded every expectation. It’s one of the few places in the world that feels both luxuriously polished and deeply personal. Forever my favorite💖

This property is a 5 star property. Decor and rooms were great. Walk into Ravello from the hotel. The staff helped with reservations in town for food and scooter rental. The on property Michelin star restaurant was awesome. The dining experience was top notch including many little extras. They had guitar or piano nightly.

Palazzo Avino is pure magic. The location is stunning, with some of the best views of the Amalfi Coast you could ever imagine. The hotel is elegant yet welcoming, and the service is outstanding — everyone made us feel so special throughout our stay. The food was exceptional, from the rich breakfast to the fine dining experience in the evening — every meal was a highlight. We also loved the beach club, such a beautiful spot by the sea with crystal-clear water, relaxing beds, and excellent service. It was the perfect balance between luxury and relaxation. An unforgettable stay in Ravello — highly recommended!

We enjoyed drinks at the terrace bar. Breathtaking view of Ravello and the Almafi coast. The hotel is located on a quiet street in a quaint town of Ravello. Perfect for slow travel, seeking quiet enjoyment.

Incredible hotel for the views! Beautiful breakfast and room amenities. Only thing that was disappointing is the inside bar wasn’t open and the outside bar didn’t have many seats to accommodate for the evening when it was busy. The service and attention to guests could improve in the terrace restaurant. But overall a wonderful experience and holiday. Massively helped my the upgrade to my parents room for the birthday celebration! Thank you

Palazzo Avino is magical. I had the most amazing stay here. It is the most charming hotel I have ever visited. Every corner feels like a scene from a movie. It offers the most stunning views while still being just steps from the heart of Ravello. What truly sets this hotel apart, though, is the staff. The concierge was so great to us. Every member of the team went above and beyond with warmth and professionalism. Whether it was arranging transport, offering recommendations, or simply greeting me each morning, their kindness made me feel like a cherished guest rather than just a visitor. Palazzo Avino is an experience and memory I’ll treasure forever. I can’t wait to return!

For the price being charged, this property is far from spectacular. Let’s start with the room: it was extremely small, and the bathroom clearly hadn't been properly renovated. The shower was in such dirty and poor condition that every time we used it, water flooded half the bathroom. Despite reporting the issue and repeatedly requesting fresh towels to manage the flooding, no one from maintenance ever showed up to fix it. Additionally, the room had flimsy window blinds that did nothing to block out the light. We were already disturbed by outside lighting at night, and by 6 AM, the full sunlight was streaming in, making it impossible to get a proper night’s sleep. We also had absolutely no WiFi in the room not even enough to check the emails which again isn’t up to standards if you set this kind of price point at the hotel. Prior to booking, we called the hotel to ask about the private beach. We were told it was a short ride—less than 15 minutes—and that transportation was available at any time. In reality, the shuttle runs only once an hour (or less), and spots are limited. Unless you reserve in advance, you may not get a seat and will have to wait. On top of that, the ride actually takes at least 30 minutes due to Ravello’s infamous traffic lights, which can delay you by 10–15 minutes or more—none of which was mentioned to us. Even more frustrating, the beach club closes at 16:30, which drastically limits how much time you can actually spend there after such a delayed and restricted journey. This early closure seems to be a combination of hotel policy and the fact that the beach loses sunlight by that hour. However, despite specifically calling the hotel beforehand to ask about the beach arrangements, the operating hours were never communicated to us. That lack of transparency really impacted our experience. The staff wasn’t apologetic about this or about the issues with the room, overall the attitude was quite rude. The food at the beach club was also underwhelming. The pasta alla Nerano was especially disappointing—bland and forgettable, more like pasta with cheap pesto than anything you’d expect from a luxury property. While the setting is undeniably picturesque and very “Instagrammable,” the experience falls far short of what you’d expect at this price point. It simply doesn’t deliver the service, consistency, or overall quality you’d find at true luxury hotels like Belmond, Four Seasons, or Aman.