Let me start by saying that I greatly enjoy the franchise; unfortunately, this location needs significant improvement. We stopped by on Easter sunday, which may be the problem. The drive thru was working and customers were inside. We tried to enter and found all outer doors locked. One customer inside opened the door for us. The employees made no effort to unlock the doors even after we asked. The employee taking counter orders was visibly annoyed that she had customers, as this interrupted her screen time with her phone. Needless to say the experience went down hill from there. The food order was wrong, overcooked and not at all presented in a pleasing way. There were no large cups, but only LG lids. Just an entire mess.

BEST fast food you can get! This burger out beats any other fast food burger out there by a landslide...and honestly, most other sit down restaurants as well! The meat is good quality with a great taste. Did I mention they use whole pickle slices(yum)?!! They also know how to make the bacon crispy,(upon request) which apparently leaves other fast food restaurant employees scratching their heads, lol. I love that they went a different route by choosing shoestring fries as their side and then dust them with delicious seasoning rather than just salt and pepper. They're definitely a perfect complement to such a tasty burger 😋 ...Then, as if that's not enough and you're not already bursting at the seams, then you have the opportunity to order a hot fudge brownie sunday(add banana and strawberries)....OMG....where is the wheelbarrow to wheel me outta this place?? BTW this location is BY FAR the best location I've ever visited and that is mostly due to a gentleman named Mr. Eddie. My 3 year old had a really rough day at the doctor, so I brought him in for lunch and a Sunday to lift his spirits. Mr Eddie made sure that he did just that. From the moment we walked into the door, Mr Eddie went out of his way to greet us with a smile, explain the menu, make suggestions and complement my son smile. Then when we made our order for our Sunday, he made sure to make it extra special. He really made my son's day. We left with a fist bump, full bellies and big smiles thanks to Mr Eddie and Freddy's! We shall return!

Hot dog looks like they had upset stomach and took a dump on it

This was my 4th time visiting this location; the last 2 times, the food was subpar. The fries were cold, the soda was flat, and I had requested no onions and received them anyway; I paid for extra sauce but didn't receive it. Whoever is preparing the orders is not paying attention to the details. The drive-thru is extremely slow, and it wasn't worth the wait. The guy was excellent in the drive-thru, but one employee was standing against the window, not working at all. It seemed as if they were very disorganized and lacked leadership.

The burger was wrong I ordered a plain burger with meat and Cheese and it had mustard, pickles, and onions on it. The fries were not great. The chocolate malt I ordered had way too much chocolate flavor as if someone put way too much chocolate syrup in it. The chocolate flavor was really strong. The food was relatively quick.

Always great, my Wife's favorite burger joint! Airline Highway store need to change either their mop HEAD or mop WATER...lobby has that old "Golden Corral smell" when you walk in.

Freddy's is one of them places that if you see it .... YOU HAVE TO STOP. ALWAYS an awesome experience all around. See you next time.

Always fast, sometimes it seems like grease from the cheese curds is poured on everything in the bag. Order is not always correct. When ordered through the FREDDY'S app, it's a pain to get fixed. However, don't use the app and your golden. Customer service is good, store is clean. The custard is always yummy.

Food and service was awesome experience, my 1st time going and will be back. The staff cleaned the whole time I was there. Good tea. Really enjoyed my icecream.