First I wanted to have my watch checked because it was always running slowly. Mr. Schmidt checked the watch, checked the battery, oiled it and it didn't cost a cent. Four weeks later my wife gave me a new Longines in blue/gold, from Christ of course. Mr. Schmidt did his job very well. Thanks! Update: November 9th, 2021: The battery on my TAG HEUER (of course also bought here) is empty, I go back to CHRIST, and Mr. Schmidt again. After changing the battery, the watch was placed in the pressure chamber on site to ensure it was waterproof. What a service!!! Five star remains five star. Thank you very much!!! Update: October 23, 2022: First my wife bought me a Longines, then I bought a TAG&HEUER for my two sons and now I'm getting another Longines in black/gold for my brother. Mr. Schmidt did his job of all things. I really enjoy coming back here. Thank you very much!!

(Translated by Google) Again and again we went to various jewelers and every time we left the shop disappointed. But not here!!! Mr. Sulejmani, a young, very competent man, advised us. At first I was skeptical because he is very young, but once again you can see that age does not play a role in professional life. He responded to our requests and gave me honest advice. While most salespeople always said “Yes, the ring suits you”, Mr. Sulejmani was honest, which enabled me to make better decisions and ultimately found my perfect engagement ring. Every time I get compliments, I'm grateful that we met him. I only went in because of the earrings. Thank you ♥ ️🙏 (Original) Immer wieder waren wir bei den verschiedensten Juwelieren und jedes Mal, haben wir das Geschäft enttäuscht wieder verlassen. Aber nicht hier!!! Herr Sulejmani, ein junger, sehr kompetenter Mann, hat uns beraten. Anfangs war ich skeptisch, da er sehr jung ist, aber da sieht man mal wieder das dass Alter im Berufsleben keine Rolle spielt. Er ist auf unsere Wünsche eingegangen und hat mich ehrlich beraten. Während die meisten Verkäufer immer „Ja, der Ring steht Ihnen.“ sagten, war Herr Sulejmani ehrlich, wodurch ich mich besser entscheiden konnte und schließlich meinen perfekten Verlobungsring gefunden habe. Jedes Mal, wenn ich Komplimente bekomme, bin ich dankbar dafür, das wir auf ihn getroffen sind. Dabei bin ich nur wegen den Ohrringen rein gegangen. Vielen Dank ♥️🙏

(Translated by Google) When it comes to jewelry, I trust CHRIST, whether for me or as a gift. A new gift idea are voucher cards from foreverontheblockchain. I tried it out today - so cool! Thanks to the dedicated CHRIST team in the Elbe shopping center. (Original) Bei Schmuck vertraue ich auf CHRIST, egal ob für mich oder als Geschenk. Eine neue Geschenkidee sind Gutscheinkarten von foreverontheblockchain. Das habe ich heute direkt ausprobiert – so cool! Danke an das engagierte CHRIST Team im Elbe Einkaufszentrum.

(Translated by Google) Wedding rings: It's just nice to feel well advised on this never-ending topic. We were lucky to meet Mr. Schmidt, who reduced our selection to the essentials and was able to give us good and reliable advice. It's a shame that you only choose wedding rings once (or twice....) (Original) Trauringe: Es ist einfach schön, sich bei diesem unendlichem Thema gut beraten zu fühlen. Wir hatten Glück auf Herrn Schmidt zu treffen der uns die Auswahl auf das Wesentliche reduziert hat und uns gut und sicher beraten konnte. Schade, das man nur einmal Trauringe aussucht ( oder zwei Mal....)

(Translated by Google) I haven't experienced such a great job with a customer for a long time! Great. I placed a wish for a watch and 6 months later I was not forgotten. The advice and support on site was super pleasant. We'll be back and say THANK YOU and KEEP UP! (Original) Solch einen tollen Job am Kunden habe ich schon lang nicht mehr erlebt! Grossartig. Ich habe einen Wunsch nach einer Uhr platziert und man hat mich auch 6Monate später nicht vergessen. Die Beratung und Betreuung vor Ort war super angenehm. Wir kommen wieder und sagen DANKE und WEITER SO!

(Translated by Google) Friendly and attentive reception when entering the branch by a knowledgeable young employee, who complied with my request and really almost exclusively took care of the main person, my daughter. The other specialist staff, who had to take over due to an increased number of customers, also looked after us well and completed the purchase. Very good advice and support! Thank you for that 😊 (Original) Freundlicher und aufmerksamer Empfang beim Betreten der Filiale durch eine sachkundige junge Mitarbeiterin, welche meinem Wunsch nachgekommen ist und sich wirklich nahezu ausschließlich, um die Hauptperson, meine Tochter gekümmert hat. Auch das andere Fachpersonal, welches durch ein erhöhtes Kundenaufkommen übernehmen musste, hat uns gut betreut und den Einkauf abgeschlossen. Sehr gute Beratung und Betreuung!Danke dafür😊

(Translated by Google) Thanks for the great advice! Whether wedding rings, beautiful watches or jewellery. A great selection and if something is not in stock it is ordered immediately. Always a pleasure to shop in store. A very likeable branch manager with a great team! (Original) Danke für die tolle Beratung! Egal ob Eheringe, schöne Uhren oder Schmuck. Eine super Auswahl und wenn mal etwas nicht vorrätig ist wird es umgehend bestellt. Immer eine Freude in der Filiale einzukaufen. Eine sehr symptatische Filialleitung mit super Team!

(Translated by Google) I went to Christ today to ask if I could have my wedding ring widened there. An unspectacular job, with which probably not much can be earned. But then I was served extremely courteously and competently by Mr. Schmidt. Mr. Schmidt disappeared for almost 5 minutes and came back with the widened ring, which now fits perfectly. The costs for this were then even credited to the purchase of earrings for my wife. My stay at Christ was totally enjoyable and also put me in a good mood :)! (Original) Ich bin heute zu Christ gegangen, um zu fragen, ob ich dort meinen Ehering weiten lassen kann. Ein unspektakulärer Auftrag also, mit dem sich wahrscheinlich nicht viel verdienen lässt. Von Herrn Schmidt wurde ich dann aber äußerst zuvorkommend und kompetent bedient. Herr Schmidt verschwand für knapp 5 Minuten und kam mit dem geweiteten Ring zurück, der nun perfekt passt. Die Kosten dafür wurden dann sogar noch auf den Kauf von Ohrringen für meine Frau angerechnet. Mein Aufenthalt bei Christ war total angenehm und machte obendrein gute Laune :)!

(Translated by Google) Our visit to Christ became the highlight of a stroll through the Elbe shopping center. We were served very well by Mr. Werner Schmidt, he put together a great selection for us and gave us wonderful advice. His humorous and friendly manner was particularly well received by us. We would love to go back to this Christ shop! (Original) Unser Christ-Besuch wurde zum Highlight beim Bummel im Elbe Einkaufszentrum. Wir wurden sehr gut von Herrn Werner Schmidt bedient, er hat uns eine tolle Auswahl zusammengestellt und uns wunderbar beraten. Seine humorvolle und freundliche Art ist dabei besonders gut bei uns angekommen. In dieses Christ-Geschäft gehen wir sehr gerne wieder!

(Translated by Google) I was given a very friendly welcome on site by Werner Schmidt. He was very helpful and convinced with his competent and humorous manner. I was helped professionally at a very high level, so that I could be helped very quickly and efficiently. I can only recommend it, thanks for the very nice advice. (Original) Ich wurde vor Ort von Werner Schmidt bereits sehr freundlich empfangen. Dieser war sehr hilfsbereit und überzeugte durch seine kompetente und humorvolle Art. Mir wurde fachlich auf einem sehr hohen Niveau geholfen, sodass mir sehr schnell und effizient geholfen werden konnte. Kann ich nur sehr weiterempfehlen, danke für die sehr nette Beratung.

(Translated by Google) My experience at Christ is always incredible. Every time I enter the store, I am greeted with a smile. The staff are extremely helpful and can always give good advice to choose the right one for me, so I always leave the store satisfied and in a good mood. (Original) Meine Erfahrung bei Christ ist immer unbeschreiblich. Jedes Mal, wenn ich die Filiale betrete, werde ich mit einem Lächeln empfangen. Die Mitarbeiter sind äußert hilfsbereit und können stets einen guten Rat geben, um das für mich passende auszusuchen, sodass ich den Laden immer zufrieden und mit guter Laune verlasse.

(Translated by Google) Was in the branch to buy an engagement ring, great selection, good prices. Found the ring and my fiancee is very happy!!! There was a voucher for the wedding rings and we ordered them last week. Just great, always stay a customer here. Thanks to the whole team. (Original) War in der Filiale zum Verlobungsring Kauf, tolle Auswahl gute Preise. Habe den Ring gefunden und meine Verlobte ist sehr glücklich!!! Einen Gutschein für die Trauringe gab es dazu und die haben wir letzte Woche geordert. Einfach klasse, bleibe immer Kunde hier. Danke an das ganze Team.

(Translated by Google) Went to the Christ branch in the EEZ today. Top service and really super nice service. Mr Schmidt and his colleague sold me a watch. Actually very competent and really nice. I've been a customer for years and always enjoy coming back. (Original) War heute in der Christ Filiale im EEZ. Top Service und wirklich super nette Bedienung. Herr Schmidt und seine Kollegin haben mir eine Uhr verkauft. Tatsächlich sehr kompetent und wirklich nett. Bin jetzt seit Jahren Kunde und komme immer wieder sehr gerne vorbei.

Today, for the first time, I couldn't enter the beautiful local store because a very strong perfume was sprayed in front of the entrance and it took my breath away and at the end a young lady got cheeky. She said she would even comment on my comment here saying that I was the only one. I don't care if I'm the only one, the entrance with that smell is unbearable. Never spend €8,000 with this lady here again. Better Schenefeld.

OMG what a nice purchase, thanks to a super lovely Mrs. Fruchs. Extremely patient and empathetic, even though we were very strenuous when choosing from the great range. When empathy meets professionalism and a comprehensive service, it couldn't be better. Thank you!

Incredibly friendly and competent staff. Got for my wife to hers I was looking for a gold chain + pendant for my birthday and was given perfect advice and support here. From beginning to end by Ms. Vasilyeva. Will definitely come again!!!

Yesterday we were at Christ's EEZ and had our daughter's ears pierced. Ms. Fuchs gave us very detailed, courteous and professional advice. We all felt very well looked after and safe. Our daughter is happy! The earrings that you can choose there at the beginning are also beautiful. I can only recommend this business and Ms. Fuchs!

My 13 year old daughter had her ears pierced. Very competent and empathetic advice from Ms. Fuchs. Clear recommendation.

Positive great experience! After a long journey late in the afternoon (we were only in HH at 5 p.m.), my daughter's wish to have her ears pierced was fulfilled. (Actually, it was said at the beginning that it was probably too late for that!?) Ms. Alkan was extremely friendly and nice. We received competent advice and “treatment” and there were no problems with the new ear studs! Thanks!

Very nice advice and service! Especially from Ms. Karaöz I was looking for a silver bracelet and after a few minutes of great advice I found it. I can only recommend the business, as well as the great employees!!!

(Translated by Google) I had my second ear pierced by M. Bergheim. She was very nice and patient from the greeting to the farewell. All questions were answered honestly and a relaxed demeanor came across. Thanks very much:) (Original) Ich habe meine zweiten Ohrlöcher bei M. Bergheim stechen lassen. Sie war von der Begrüßung bis hin zur Verabschiedung total nett und geduldig. Alle Fragen wurden aufrichtig beantwortet und ein entspanntes auftreten kam rüber. Dankeschön:)

Der Juwelier Christ im Elbe Einkaufszentrum war für uns eine tolle Anlaufstelle. Von Frau Wasiljewa wurden wir kompetent und sehr freundlich Beraten. Daher würden wir uns immer wieder für den Juwelier entscheiden, wenn wir Schmuck o. ä. erwerben möchten.

Wurde dort sehr freundlich und kompetent beraten. Der bestellte Artikel wurde schnell in die Filiale geliefert. Ein wenig Fachsimpeln mit der Filialleitung über Uhren gab es noch kostenlos dazu. Gerne wieder!

(Translated by Google) Disastrous customer service. 0 stars!!! I got a 700€ 1 1/2 weeks ago! bought an expensive watch from Christ in the EEZ. The watch has obvious defects, e.g. the watch keeps making a squeaking noise when worn every day. I've already been to the branch 3 times and drove a total of 150 km by car (a bargain, of course, given the current petrol prices). On the first two visits they were told they couldn't hear any squeaks. On my 3rd visit, I brought a video with me that more than clearly refutes this. It was then said: "I can't imagine that this squeaks in everyday use." How am I supposed to have noticed that? Next they wanted to tell me that the watch can't be taken back anyway because it's already been worn. In addition, the apparently unreasonable effort was made to remove all 6 band elements (which of course I still have). As a result, the watch has been "customized" and can no longer be returned. I feel treated with complete incompetence across the board and I strongly advise against visiting this branch! (Original) Katastrophaler Kundenservice. 0 Sterne!!! Ich habe vor 1 1/2 Wochen eine 700€! teure Uhr bei Christ im EEZ erworben. Die Uhr hat offensichtliche Mängel z.B. gibt die Uhr beim alltäglichen tragen immer wieder ein Quietschgeräusch von sich. Ich war jetzt bereits 3x in der Filiale und bin insgesamt 150km mit dem Auto gefahren (Bei den aktuellen Benzinpreisen natürlich ein Schnäppchen). Bei den ersten beiden Besuchen wurde gesagt das sie kein Quietschen hören können. Bei meinem 3. Besuch habe ich ein Video mitgebracht auf dem das mehr als eindeutig widerlegt wird. Daraufhin wurde gesagt: "Ich kann mir nicht vorstellen das das im alltäglichen Gebrauch quietscht." Wie soll mir das dann bitte aufgefallen sein? Als nächstes wollten sie mir erzählen das die Uhr eh nicht mehr zurückgenommen werden kann, weil sie ja schon getragen wurde. Außerdem wurde der anscheinend unzumutbare Aufwand betrieben ganze 6 Bandelemente (die ich natürlich noch besitze) zu entfernen. Dadurch wurde die Uhr "individualisiert" und kann nicht mehr zurückgegeben werden. Ich fühle mich auf ganzer Linie mit völliger Inkompetenz behandelt und rate jedem ganz dringend davon ab diese Filiale zu besuchen!

A very close relative of mine was told before her ring was changed that resetting the diamond would cost around €30. After 3 weeks the call came that the piece of jewelry was ready to be picked up. A branch employee then told my mother that the price was now €360. She was called and agreed that a new stone would be used, the old stone was damaged. My relative could have proven that this was NOT the truth thanks to her caller lists. In the end, the manager of the branch showed a tiny bit of goodwill and went from €360 to €280 down. Nevertheless, this incident is a bottomless outrage and I am so outraged by it that I have to vent my anger with this review.

On 09/30/23 I went to EEZ to find a watchmaker who would sell me a new watch strap because the old one needed to be replaced. Since I rarely go shopping, I didn't have a particular store in mind. I literally fell into the Christ Juweliere store because of its prominent location in the central area of ​​the EEZ. I had to wait a little while there until someone could serve me because the customer frequency was quite good. So I looked around for a gift for my wife for her 70th birthday. I found an emerald in the display, framed by small diamonds on a yellow gold chain. When Mr. Tulumce was finally able to serve me, he provided me with the matching watch strap, but he didn't neglect to tell me that I was obviously interested in the necklace. Since I was quite unsure about my wife's taste in jewelry, he suggested that I take a photo of the necklace with my cell phone so that I could show it to my daughters, which I told him about as my taste advisor. 3 of my daughters judged the necklace from the photo and convinced me to buy it, which I did the following day. At home I unpacked the piece I had purchased and tried to pull it out of the box's foam display. Unfortunately, he was too impatient and the delicate chain broke. Today I took the unused piece of jewelry to the store to have it repaired. To my great regret, I learned that the goldsmith would need 2 weeks to carry out the repair. That wouldn't have been of any use to me because my wife died on October 21st. it's her birthday. When I expressed my concerns to the nice woman Ates-Dadwa (I had the receipt for the unworn necklace with me), she very flexibly decided to take the same piece out of the display case, hand it to me and thus elegantly solve my problem . I am very impressed by the customer-oriented employees at this store, especially their thoughtfulness and willingness to make an unusually flexible decision for me. These are the events that turn customers into regular customers. I will be. Especially in a jewelry store, where a layperson has no sense of price, such behavior is crucial and sustains customer loyalty! Cheers! With thanks Peter le Fort