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Cost Cutters

Beauty salon Hair salon Waxing hair removal service Barber shop

😠 I got chased out and threatened (she was on the phone about to call the police) by the hair stylist for saying I had a cold in the middle of a haircut.. She told me if I didn't leave she was going to call the cops... a 7-year customer at this location, 10th day after getting sick. And was told that... People often mention hair,


Address

377 N Montezuma St #107, Prescott, AZ 86301

Website

www.costcutters.com

Contact

(928) 771-2020

Rating on Google Maps

3.90 (126 reviews)

Open on Google Maps

Working Hours

  • Saturday: 9 AM to 6 PM
  • Sunday: 10 AM to 5 PM
  • Monday: 9 AM to 6 PM
  • Tuesday: 9 AM to 6 PM
  • Wednesday: 9 AM to 5 PM
  • Thursday: 9 AM to 6 PM
  • Friday: 9 AM to 6 PM

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 AZ Adventures Mike W. 2 years ago on Google
    I got chased out and threatened (she was on the phone about to call the police) by the hair stylist for saying I had a cold in the middle of a haircut.. She told me if I didn't leave she was going to call the cops... a 7-year customer at this location, 10th day after getting sick. And was told that I was threatening everyone life.Now I have half a haircut, and felt as if I was made a fool out of, and publicly humiliated.Ive been going to this location for 7years and I would never recommend this place to anyone, after that incident. (Modified 10/31 to correct typos)
    3 people found this review helpful 👍

  • 5/5 Kay F. 3 years ago on Google
    Really nice place. Clean friendly and listen to what and how you want your hair. So stop on over and meet the fantastic ladies ready to hook you up.
    2 people found this review helpful 👍

  • 5/5 Julie S. 9 months ago on Google
    Trisha is a very experienced stylist who did an excellent layered bob on my hair the other day. I scheduled an appointment several days in advance, rather than a walk-in. The wait was only a few minutes after arriving.
    1 person found this review helpful 👍

  • 2/5 nani s. 2 years ago on Google
    My husband took my son to get a mohawk. He explicitly said not a faux 'hawk, but a mohawk. My son came out with a faux 'hawk. My son had long hair (4" or so) from previously having a mohawk, and instead of leaving the length on top it was cut to about an inch at the longest. I do not know how that is considered a mohawk. To make it worse when I called to let the lady know I was unhappy and that for us, it would have been helpful if she had clarified the length on the sides and the top since apparently requesting a "mohawk" is not clear enough to leave length at the top, she replied with, "maybe you should bring him next time, since you have a better idea of what you want" in a not nice voice. That's great advice for my family, although you have no idea why I COULDNT be there, but as a business, you need to figure out how to communicate with your customers effectively to achieve what they want. That's customer service and you just lost this customer with your poor service.
    1 person found this review helpful 👍

  • 5/5 Armaiti M. 1 year ago on Google
    After calling at least half a dozen hair salons, I was able to easily book an appointment. Friendly staff, skilled hair stylist and flexible scheduling at an affordable price. Thank you!
    1 person found this review helpful 👍

  • 5/5 Cindy 7 months ago on Google
    I had my haircut by Cat today and she did a fantastic job. I will definitely be going back.

  • 5/5 Heather H. 1 year ago on Google
    The salon was great and very clean. I booked an appointment online and was taken to the chair right on time. The stylist who cut my hair was friendly, thorough, and cut my hair exactly as I wanted it to be. I have gone here in the past and will always continue to go in the future.

  • 4/5 Lynette F. 1 year ago on Google
    Had to get my PERM re-done and she only comped it 1/2 off plus she added $15.00 for long hair. My hair doesn't touch my shoulders, and wasn't put on there the first time. She did do a good perm.


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