1/5 Michael H. 7 months ago on Google
Poor
poor
service.
First
visit-
booked
couples
massage
over
phone.
Arrived
with
partner
paid
and
went
up
to
room
to
get
undressed.
Once
led
on
the
beds
ready
for
massage
staff
member
knocked
on
the
door
saying
they
had
double
booked
by
mistake
so
we
were
told
to
get
dressed,
given
a
refund
and
the
other
couple
were
given
the
slot.
We
were
offered
£5
discount
next
visit.
Second
visit-
Months
later,
we
decided
we
would
try
again
as
it’s
understandable
sometimes
mistakes
can
happen.
Booked
couples
massage
again.
Asked
for
5pm
was
told
can
have
4pm.
We
agreed
and
arrived
at
15:40
to
a
locked
door
and
what
looked
like
a
closed
shop,
lights
down
no
one
in
sight.
We
waited
until
4:10
incase
they
were
on
a
break
and
rang
several
times
with
no
joy
so
left.
At
4:20
a
staff
member
rang
and
said
they
were
upstairs
and
apologised
they
had
missed
up.
They
asked
if
we
could
go
back
at
this
point
we
were
in
a
restaurant
having
ordered
food
as
we
had
given
up.
Unprofessional.
Poor
service.
Will
not
be
returning
again
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