1/5 SS 6 months ago on Google
It’s
an
average
hotel,
for
the
same
money
you
could
find
something
better.
The
main
reason
I
won’t
be
going
back,
is
due
to
staff
thefts
and
poor
customer
service.
I
checked
out
the
hotel
on
Wednesday
at
5pm,
at
exactly
6.03pm
I
was
on
the
transfer
bus
to
the
airport
and
realised
that
I
didn’t
pack
mine
(and
my
partners)
sunglasses.
They
had
been
left
in
our
room,
I
was
100%
sure
of
this
because
I
always
pack
them
in
the
same
location
in
my
suitcase.
So,
I
emailed
the
hotel
straight
away
and
informed
them.
The
next
day
and
they
never
responded
to
my
email,
so
I
chased
them
again
but
I
still
didn’t
get
a
reply
the
following
day.
I
called
them
twice
and
they
kept
stringing
me
along
and
didn’t
seem
to
care.
Eventually
on
Monday
(5
days
later!),
they
said
the
room
was
empty
and
the
sunglasses
aren’t
in
there!
The
only
person
that
could
have
taken
these
glasses
are
the
staff/room
cleaners.
I’m
extremely
annoyed
because
you’re
supposed
to
be
able
trust
these
people.
Please
note:
I’m
not
labelling
ALL
the
staff,
I
believe
there
must
be
a
bad
apple
in
the
team!
So
if
you
decide
to
stay
here,
then
I
would
advise
you
keep
your
personal
belongings
in
the
safe
or
on
you
at
all
times.
1 person found this review helpful 👍