5/5 Aimi 5 months ago on Google
Our
stay
at
Infinity
Resort
was
truly
enjoyable.
The
staff
was
exceptionally
friendly,
the
surroundings
were
impeccably
clean,
and
our
room
was
spotless.
I
particularly
appreciated
the
well-maintained
swimming
pool
with
a
perfect
balance
of
chlorine.
The
level
of
service
was
truly
on
par
with
that
of
5-star
hotels,
from
our
initial
online
inquiries
to
our
departure
from
the
resort.
They
were
prompt
in
responding
to
our
emails
and
addressed
all
our
concerns.
Another
highlight
was
the
resort's
pet-friendly
policy,
which
allowed
me
to
bring
my
cat
along.
Although
the
food
seemed
a
bit
pricey
when
looking
at
the
menu,
we
were
pleasantly
surprised
by
the
generous
portion
sizes,
making
everything
ideal
for
sharing,
which
in
my
opinion
made
it
worth
the
price.
Moreover,
the
food
was
exceptionally
delicious.
The
amenities
provided,
including
the
gym,
spa,
jacuzzi,
and
entertainment
rooms
(like
videoke,
although
we
didn't
get
a
chance
to
try
it),
were
impressive.
However,
there
were
a
couple
of
downsides.
The
room
lacked
adequate
soundproofing,
making
it
possible
to
hear
noises
from
outside
and
the
neighboring
room.
Additionally,
they
provided
a
maximum
of
2
complimentary
bottles
of
water
per
day,
whereas
5-star
resorts
typically
offer
up
to
4.
One
other
issue
we
encountered
was
the
allowance
of
smoking
in
the
villas
and
on
balconies.
This
could
be
unpleasant
for
non-smokers
and
especially
for
children
who
might
be
sensitive
to
it.
It
would
be
beneficial
if
the
resort
could
implement
stricter
regulations
for
smoking
guests,
designating
a
separate
smoking
area
far
away
from
the
villas
and
pool
areas.
Despite
these
concerns,
our
overall
stay
was
pleasant,
and
we
left
feeling
relaxed.
I
hope
the
resort
considers
addressing
the
smoking
issue
to
enhance
the
experience
for
all
guests.
