(Translated by Google) On December 26, my mother took our duck because his leg is bad (it was crooked and he barely supported it) and it turns out that they are not trained to treat birds, since it is their job. We were told that her tibia would have been broken, for which my mother requested that it be splinted. Later my father went to look for him and he already had the bandage on him, as you can see in the photo. After a week or two we took him back to have his leg "splinted" again, where the vet said he was GETTING BETTER. today we noticed something strange in the duckling, for which we decided to check, we found that his leg was not in a splint, but only had a tremendous layer of bandage. They charged 55 thousand pesos the first time. Right now, his little leg is stunted and swollen thanks to the inability to do his job. A veterinarian is not just dogs and cats, mediocre. No, I do not recommend this clinic for anything (Original) El 26 de Diciembre mi madre llevó a nuestro pato porque su pata está mala (estaba chueca y apenas la apoyaba) y resulta que no están capacitados para tratar aves, siendo que es su trabajo. Nos dijeron que su tibia se habría quebrado, por lo cual mi madre solicitó que se la entablillen. Más tarde fue mi padre a buscarlo y tenía ya la venda encima, como se ve en la foto. Luego de una o dos semanas lo volvimos a llevar para que "entablillen" su patita otra vez, donde el veterinario dijo que estaba MEJORANDO. hoy día notamos algo raro en el patito, por lo cual decidimos revisar, nos encontramos que su pata no estaba entablillada, si no que sólo tenía una tremenda capa de venda. Cobraron 55mil pesos la primera vez. Ahora mismo, su patita está atrofiada e hinchada gracias a la incapacidad de realizar su trabajo. Un veterinario no es sólo perros y gatos, mediocres. No, no recomiendo esta clínica por nada

(Translated by Google) I arrived urgently with my dog ​​who was treated for 2 days at the Alerce Veterinary Clinic, where they charged me 70 thousand FOR NOTHING, inefficient medications. At Veterinaria Austral they did blood tests and administered strong antibiotics through the vein to kill a bacterium. In total it came out to me like 130 thousand but they saved the life of my dog ​​and I am very grateful. The staff in general is very cool except for a chascon guaton that is heavy. I give it 5 stars for saving my daughter's life. (Original) Llegué de urgencia con mi perrita que estuvo 2 días tratándose en la Clínica Veterinaria Alerce, donde me cobraron 70 mil POR NADA, medicamentos ineficientes. En Veterinaria Austral hicieron exámenes de sangre y medicaron a través de la vena antibióticos fuertes para matar una bacteria. En total me salió como 130 mil pero salvaron la vida de mi perrita y estoy muy agradecido. El personal en general es muy buena onda excepto un guaton chascon que es pesado. Le doy 5 estrellas por salvar la vida de mi hija.

A place where the team love animals and care for them so well

(Translated by Google) Absolutely recommendable community. All the staff have an excellent service, containment and loving care towards pets. My puppy had a serious horrible bite and they have treated him rigorously and with priority. We have received calls from the vets at every stage of his process informing us with respect and affection for our Jake... So very grateful and congratulations to all the staff. (Original) Absolutamente recomendable comunidad.. Todo el personal tiene un excelente servicio, contención y cuidados con cariño hacia las mascotas. Mi perrito tuvo una mordida horrible grave y lo han atendido rigurosamente y con prioridad. Hemos recibido llamado de los veterinarios en cada etapa de su proceso informándonos con respeto y cariño por nuestro Jake... Así que muy agradecida y felicitaciones a todo el personal.

We drove 2.5 hours from Hornopiren in the middle of,the night for emergency vet care. At first the vet tried to indicate that he was busy and would see my sick pet in the morning. Following our insistence, he agreed to see her at 0400 when we arrived. From that point on, he took good care of her. When questioned, he was willing to give explanations about his differential diagnosis and plan. Once he agreed to see her, he evaluated her promptly. It is strange to me that vets here don’t require proof of rabies vaccination. Thankfully, my little bichon is reportedly doing better. Expect to pay in full at time of visit. AMEX was accepted.

(Translated by Google) First of all I want to congratulate the staff of this Veterinary Clinic, the attention was excellent from all Doctor, assistants, secretaries, and the attention was very fast, since it was an emergency character, for a puppy, they have a good parking lot, Demarcation of Arrival, Easy to get to, I only have to congratulate everyone and I recommend them 💯% Thank you 💞👍👍😻🦮🐕🐈🐈‍⬛🌹🌹🌹🌹 (Original) Primero que Nada Quiero Felicitar al Personal de Esta Clínica Veterinaria , La Atención fue Excelente de parte de todos Doctora , Asistentes, Secretarias , y la Atención fue muy Rápida, ya que fue de Carácter de Urgencia, por un Perrito , Tienen Un buen estacionamiento, Demarcación de Llegada , Fácil de llegar, Solo me queda Dar Felicitaciones para Todos y los Recomiendo el 💯% Gracias 💞👍👍😻🦮🐕🐈🐈‍⬛🌹🌹🌹🌹

(Translated by Google) Terrible attention. We took our 12-year-old dog and, without giving a clear diagnosis, they gave her antibiotics without having an infection. If I hadn't taken her to another vet her bladder would have burst and this vet didn't even mention that. My dog ​​was leaking blood because her bladder was bursting, but here they gave her antibiotics because they SUPPOSED it to be an infection. APPALLING! *Just to update, my dog ​​had a mass in her bladder, which the austral veterinarian did not even mention, despite the fact that this mass was palpable and there were signs in the x-ray made by them. *My dog ​​was euthanized and at least she was able to rest and die in peace thanks to the fact that I was able to take her to another veterinarian. *If I had continued to treat her at the austral veterinary clinic, my dog ​​would have died without being properly diagnosed, and having spent her last days in great pain without adequate treatment due to the lack of a corresponding professional diagnosis. *I DO NOT RECOMMEND IT, since what happened is due to serious medical negligence* (Original) Pésima atención. Llevamos a nuestra perrita de 12 años y, sin dar un diagnóstico claro, le dieron antibióticos sin tener ella una infección. Si no la hubiese llevado a otra veterinaria su vegija hubiera reventado y en esta veterinaria ni eso mencionaron. Mi perrita botaba sangre porque su vejiga estaba que explotaba, pero aquí le dieron antibióticos porque SUPONIAN que era una infección. PESIMO! *Solo para actualizar, mi perrita tenía una masa en su vejiga, lo cual en la veterinaria austral ni siquiera mencionaron, pese a que está masa era palpable y habían señales en la radiografía realizada por ellos. *Se le hizo la eutanasia a mi perrita y al menos pudo descansar y morir en paz gracias a que pude llevarla a otro veterinario. *Si hubiera seguido atendiendola en la veterinaria austral mi perrita hubiese fallecido sin hacer sido correctamente diagnosticada, y habiendo llevado sus últimos días con mucho dolor sin que tenga un tratamiento adecuado al no existir un diagnóstico profesional como corresponde. *NO LA RECOMIENDO, ya que lo ocurrido obedece a una negligencia médica grave*

It is a place to buy medicine for pets, if you make a comment indicating that they should keep it clean, they do not consider it as constructive criticism. The place smells like a dead animal, they gave me a cat in that condition (a couple of years ago, since then I have not taken pets again, only to buy medicines), although it is true that it was saved and the cost was low, it does not prove It is a place with poor hygiene, which is still similar today. Pay more care and attention to that detail, which in the first instance leaves a lot to be desired (they didn't know how to treat another of my cats, being the most docile of the litter, to inject him to the point of being scared on the stretcher). Gentlemen, understand that the criticisms are to improve those points, greetings.

Horrible clinic, please do not take your pets, we took my dog ​​for a bite and they told us NEUROLOGICAL INJURY without studies that we must put her to sleep, that her condition is serious... they had her hospitalized and they did nothing more than give her a couple of remedies... They handed her over with a putrid smell and were angry because we removed her from her “hospitalization” a little longer than the dog was going to die to get her out of there. Dying would only happen if she was still there... We went with a different opinion and the first thing they told us is that it is not necessary to put her to sleep, on the contrary, she will recover thanks to our action of removing her from this horrible place, where they only want to charge and put the pets to sleep. Where are your ethics? DO NOT TAKE YOUR PETS THERE.

(Translated by Google) I put 1 because I couldn't put 0. They say they attend until 11:59 p.m., call before 8:00 p.m. for urgent care and they say they cannot attend due to lack of staff. So don't set a schedule if you can't deliver the services, very unprofessional. (Original) Le puse 1 porque no pude poner 0. Dicen que atienden hasta las 23:59, llame antes de las 20:00 por atencion de urgencia y dicen no pueden atender por falta de personal. Entonces no pongan horario si no pueden entregar el servicios, muy poco profesionales.

The times I have taken my pets for an emergency, they have solved and helped me a lot with them.

Today, we took my dog ​​who was suffering from acute pulmonary edema. Unfortunately there was nothing to do, so he died while being treated. Regarding the veterinarian who treated him, I have nothing to say, because she was very empathetic and we know that she did what she could. However, my rating is due to the terrible attention of the receptionist. When we were on our way, we called her to let her know that my dog ​​was in a bad condition and that we needed to know if they were receiving emergencies, to which she responded yes. But when we arrived, he didn't even greet us, nor ask us why we were coming, but rather calmly started selling necklaces and ignored us. My dog ​​even complained a lot and was breathing very hard, which was observed by everyone who was there, but he still didn't do anything to get the veterinarian to treat us. Several minutes passed since our arrival, until our little dog couldn't take it anymore and fainted in our arms, to which I yelled at him to help us, but given his futility we simply chose to enter the care room running. She was zero contribution. When we left, with the dog dead, he was not even able to act with the minimum of empathy. He just charged me and didn't even say thank you. If I had to return to a place urgently I would not choose this one, just because of the poor service of the receptionist. She should NOT work in a health center, because she is not proactive and not empathetic. I hope that never in your life you have to experience something so terrible with a loved one and that no one helps you.

(Translated by Google) Very good veterinary excellent attention by professionals I recommend it 100% (Original) Muy buena veterinaria execelente atención por los profesionales la recomiendo 100%

(Translated by Google) Very good attention, fast, everything super good. (Original) Muy buena la atencion, rapida, todo super bien.

(Translated by Google) We took Lupe, our dog who was attacked by another dog, in critical condition... the attention was remarkable! First, Dr. Victor Verán attended her, who stabilized her and took care of all the important details in order to save her. During the hospitalization, Dr. Maria Quintanillina kept us informed and was extremely willing with us. Finally, Dr. Katherine Caravante was the one with whom control continued, and she treated us wonderfully 🌸🙏! We are very grateful to these tremendous professionals and also to all the clinic staff who were involved in some way taking care of Lupe. Thanks to them Lupe is still with us!!! (Original) Llevamos a Lupe, nuestra perrita que fue atacada por otro perro, en estado crítico... la atención fue destacable! Primero la atendió el Dr Victor Verán, quien la estabilizó y se preocupó de todos los detalles importantes para poder salvarla. Durante la hospitalización la Dra Maria Quintanillina nos mantuvo informados y tuvo una tremenda disposición con nosotros. Por último la Dra Katherine Caravante fue con quien siguió control, y nos atendió de maravilla 🌸🙏! Estamos muy agradecidos con estos tremendos profesionales y También con todo el personal de la clínica que estuvo de alguno forma involucrado cuidando a Lupe. Gracias a ellos Lupe sigue con nosotros!!!

(Translated by Google) Excellent attention and professionalism, I recommend it 100%. I took care of my kitten and the diagnosis and treatment was very accurate. (Original) Excelente atención y profesionalismo, la recomiendo 100%. Atendí a mi gatito y el diagnóstico y tratamiento fue muy certero.

Happy with the care, concerned and more organized than in other clinics, I made the mistake of changing them due to proximity to my home, but I had to return. They keep you informed of the patient's status, the recipes and instructions are well explained, they handle decent values ​​and are friendly. Keep in that way!

Excellent care, the doctor who received our Sam who injured his eye, treated him efficiently and empathetically, otherwise he did not give peace of mind by explaining everything to us with great patience. Very thankful.

I have taken two pets to the emergency room, and on both occasions they have helped them until they were stable. The attention is wonderful, personalized, clean place, they send videos of your pet's condition and respect the scheduling hours for visits and consultations. Many thanks for everything.

The attention and professionals are truly extraordinary. Our dog Sammy, a 4 1/2 year old pug, underwent emergency surgery for a complicated pyometra, a fatal infection of the uterus, which required emergency sterilization. We are very grateful for saving her from dying. He is recovering very well and in 2 more days he should be back in our home. The surgeon who operated on her is 10/10 and all the drs. and very kind and concerned assistants