3/5 Sweetness !. 4 years ago on Google • 62 reviews
I
live
in
Puerto
Plata
for
a
year
now
but
on
weekends,
my
husband
and
I
travel
all
over
the
Dominican
Republic
to
different
resorts.,
hotels,
and
Airbnb.
Road
trips!!!!
FYI....I’m
staying
at
this
resort
as
I
write
this
for
2
nights,3
days.
This
is
night
ONE.
Friday!
1.
The
guy
at
the
front
desk
upgraded
our
room
for
free
with
a
king
size
bed.
Thank
you
kind
sir.
🤩
2.
Shower
above
us
leaked,
flooded
our
bathroom
and
wet
my
clothes.😢
3.
The
lady
who
is
now
at
the
front
desk
downgraded
us
“because
that’s
what
you
paid
for”.
Isn’t
she
sweet?!?!😔
4.
The
balcony
lock
is
broken
in
our
new
room
so
we
can’t
go
outside
but
I
can
see
how
nice
it
is
from
the
window.🙄
5.
My
sunglasses
broke-
not
the
hotel’s
fault
but
a
theme
is
forming.☹️
6.
Our
first
meal
was
great,
Thank
God,
and
most
of
the
staff
is
friendly
(except
lady
at
front
desk,
very
cold
woman)🤨
7.
Within,
5
hours
of
being
parked
in
their
gated
“secured”
resort,
our
new
2020
motorcycle
was
vandalized
in
their
parking
lot.
We
are
told
there
are
NO
security
cameras.
Great!
🤬
8.
There
is
no
manager
on
site
in
the
evening
to
help
with
any
problems
so
we
have
to
wait
until
tomorrow.😐
9.
There
is
NO
entertainment
(or
animation
staff
that
I’ve
noticed
doing
activities)
so
choose
your
company
wisely
as
your
travel
partner
IS
your
entertainment.
Thanfully
I
have
an
awesome
man
that
makes
everything
fun....
we
were
the
only
people
dancing.
😁
20.
The
resort
is
pretty
empty.
If
the
owner
replaced
the
rude
lady
at
the
front
desk
and
the
2
female
managers
who
just
couldn’t
be
bothered
to
help,
this
resort
was
be
ok.
In
a
year,
with
the
right
manager
in
charge,
this
resort
would
be
amazing.
Recommendation...
Go
to
Cofresi
or
Tropical
at
Lifestyle
for
fun
or
to
Gran
Vantena
to
relax
in
quiet.
1 person found this review helpful 👍