iStore KE image

iStore KE

Electronics store Cell phone store Mobile phone repair shop Repair service Phone repair service

👍👍 I came here because my friend at workplace had used them before . If I knew how perfect my screen/battery would be fixed, I never would’ve looked elsewhere to begin with. I believe the man who helped me was named Ben and he was awesome. Friendly, courteous, professional, and kind. Thank you! People often mention service, products, excellent,


Address

Moi Avenue, Bazaar Plaza Mezzanine 1 Unit 2, Kenya

Website

www.istore.ke

Contact

+254 724 874754

Rating on Google Maps

4.70 (100 reviews)

Open on Google Maps

Working Hours

  • Thursday: 8 am to 7 pm
  • Friday: 8 am to 7 pm
  • Saturday: 9 am to 7 pm
  • Sunday: Closed
  • Monday: 8 am to 7 pm
  • Tuesday: 8 am to 7 pm
  • Wednesday: 8 am to 7 pm

Featured Reviews


Frequently mentioned in reviews: service (14) products (7) excellent (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Moses N. 4 years ago on Google
    I came here because my friend at workplace had used them before . If I knew how perfect my screen/battery would be fixed, I never would’ve looked elsewhere to begin with. I believe the man who helped me was named Ben and he was awesome. Friendly, courteous, professional, and kind. Thank you!
    2 people found this review helpful 👍

  • 5/5 Atem A. 3 years ago on Google
    I was so absolutely captivated discovering, how my iPhone was magically turned to be a new brand after a repair, I am honestly so appreciative for the well-done labor. I am confiding you this is the promising services, I have never witnessed before, I will go out as an ambassador for the organization and I will guarantee that all shall come to pursue comfort from you thank you.
    1 person found this review helpful 👍

  • 5/5 keith 2. 3 years ago on Google
    Very convenient My iPhone 8 had a WiFi issue and within 20min it was done 🙌🙌
    1 person found this review helpful 👍

  • 5/5 Moses K. 2 years ago on Google
    The walking in feeling it’s jus mind blowing. You can tell apple people mean business. Good amazing on point service. Free WiFi on the waiting lodge. Staff smiles jus makes you want to pay extra. Super professional and good etiquette. When you come jus know you will neither be disappointed and the feedback or advice given is on jus what you came for.
    1 person found this review helpful 👍

  • 5/5 Stephen K. 1 year ago on Google
    I recently visited the iStore Ke, located at The Bazaar. The shop is well-stocked with a variety of products, ranging from MacBooks and iPads to iPhones and all accessories. The customer service was top-notch. The staff were friendly and very knowledgeable about the products. They gave me detailed descriptions of each product and helped me choose the best one for my needs. They also went above and beyond to make sure I was satisfied with my purchase. The checkout process was quick and easy. The staff were very friendly and offered me a discount on my purchase. Overall, I had a great experience at iStore Ke. The customer service was excellent and I would definitely recommend it to anyone looking for great products and excellent service.
    1 person found this review helpful 👍

  • 5/5 Dianah M. 1 year ago on Google
    Something I really appreciate about you is the Excellent service you offer to your customers. Your hospitality is on another level. I will definitely recommend

  • 5/5 Josphat N. 5 months ago on Google
    Has Good Customer Care . Very honest .

  • 5/5 john d. 5 months ago on Google
    Got my iPad screen replaced at a fair price. I would recommend this store for screen replacement.

  • 5/5 smacles s. 5 months ago on Google
    all is available from the iPhone SE to iPhone 15 Pro Max, accessories and all: they are genuine and affordable .Shop with them.

  • 5/5 DAYTECH COMPUTERS K. 5 months ago on Google
    Just got an iPhone 15 from the vendor and I can literally say he is by far the best seller and honest seller I have met online.Quality and authentic products.

  • 5/5 Phones and c. 5 months ago on Google
    What truly stood out was the hands-on experience the store encouraged. I was able to test the features of the iPhones, experience the camera capabilities, and navigate the interface, giving me confidence in my purchase decision

  • 5/5 Mercy G. 3 years ago on Google
    Services well done, good customer service and quick response. Thank you so much. 👏🙏👍

  • 5/5 Benson R. 3 years ago on Google
    This guys knows they are doing and moreso very professional....this has been my phone clinic since way back...And thankful to my Phone Doc Mr. Benja

  • 5/5 Heidi H. 1 year ago on Google
    I bought a friend in Kenya a MacBook Air over Christmas. I live in the US and Ben made it so easy to make the purchase and work out all the logistics for delivery to Northern Kenya. He was great to work with and I would highly recommend iStore and Ben to make a purchase. If I’m in need of similar services I would definitely contact them again.

  • 5/5 Waithera M. 1 year ago on Google
    Ben... Honest, friendly, knowledgeable, and he follows through. He sold me a beautiful XS Max that has me totally sold to iOS!

  • 5/5 edward f. 1 year ago on Google
    My MacBook had a battery issue, they sorted it and ended and ended up buying an iphone 13promax. Excellent place to get genuine apple products and services. Great customer service...

  • 5/5 Dorel N. 5 years ago on Google
    Very good service. My macbook was repaired in an hour or so. They repair as you wait. Efficient and friendly. For any issue with apple products, visit them. Would definitely recommend it.

  • 5/5 A-Store K. 3 years ago on Google
    Sam and Staff have been absolutely brilliant. Amazing service and turnaround. There are so many cowboy repair outfits out there that it is a pleasure to come across a genuinely decent company that does what it says on the tin. Well done!! .

  • 1/5 NHC In N. 4 years ago on Google
    This is NOT an Apple Store - it has NOTHING to do with Apple products or company. It is a tiny little shop that fixes broken screens, etc. If you call and ask if they have something you need, they say yes even when they do NOT have what you need. I drove downtown in an hour of traffic to get there, only to find they lied about what they are and they lied about having what I needed. BEWARE!!!

  • 5/5 Relaxing s. 3 years ago on Google
    Consistently excellent workmanship and service! I cannot speak highly enough of this company! I have now used them three or four times for glass repair and battery replacement and the service has been excellent on each occasion. Lightening fast service, excellent value for money and great work. A company that does exactly what it lays out to do with excellent service is one to take note of! Thanks

  • 5/5 michelle k. 2 years ago on Google
    The place is just amazing from the ambience to the staff and what excited me the most is their customer service .The team will ensure to advice you on the best phone and also work on your budget in the shortest time possible you will feel nice trust me


Call +254 724 874754 Open on Google Maps

Amenities


  • Payments
    • ✓️ Cheques
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Repair services
  • Recycling
    • ✓️ Electronics
  • Accessibility
    • ✓️ Wheelchair-accessible lift
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ Kerbside pickup
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
    • ✓️ Same-day delivery
  • From the business
    • ✓️ Identifies as women-owned

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