Unicorn, Apple Premium Reseller image

Unicorn, Apple Premium Reseller

Electronics store Watch store Cell phone store Computer store Cell phone accessory store Electronics company

🫤 Disappointed with the terms.. I purchased iPhone here and they asked to get tampered glass and phone cover for additional discount. It was all okay but the quality of the additional stuff is cheap and not worth of the cost, 1. The cover were missing the column and lock buttons… had to go store for... People often mention store, Sakshi, service, experience, helped, iPhone, staff, products, Apple, helpful,


Address

Shop No.1 GF, The Pavillion Mall, Senapati Bapat Rd, Vaiavadi, Shivaji Co operative Housing Society, Bhageerath, Shivajinagar, Pune, Maharashtra 411005, India

Website

shop.unicornstore.in

Contact

+91 75587 00999

Rating on Google Maps

4.60 (1.2K reviews)

Open on Google Maps

Working Hours

  • Thursday: 11 am to 9:30 pm
  • Friday: 11 am to 9:30 pm
  • Saturday: 11 am to 10 pm
  • Sunday: 11 am to 10 pm
  • Monday: 11 am to 9:30 pm
  • Tuesday: 11 am to 9:30 pm
  • Wednesday: 11 am to 9:30 pm

Featured Reviews


Frequently mentioned in reviews: store (28) Sakshi (24) service (21) experience (18) helped (14) iPhone (14) staff (12) products (11) Apple (11) helpful (10)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Pratik J. 2 years ago on Google
    Nice service. Cordial staff. Specially Mr. Vijay Kurle helped alot! Thank you.
    2 people found this review helpful 👍

  • 5/5 SOURABH K. 1 year ago on Google
    Amazing service ! Very helpful staff ..Special thanks to Sakshi for ensuring our 13 pro MAX is a smooth buy😊
    2 people found this review helpful 👍

  • 2/5 Gopal M. 1 year ago on Google
    Disappointed with the terms.. I purchased iPhone here and they asked to get tampered glass and phone cover for additional discount. It was all okay but the quality of the additional stuff is cheap and not worth of the cost, 1. The cover were missing the column and lock buttons… had to go store for replacement 2. The screen guard is came out in some days and store denied that if it would have came out in 7 days then only they replace. Whereas I went after 15 days approx If the quality is not at par then apple does not worth keeping such items at store. We trust apple and it’s products at store and here they broke the trust for mere screen guard. I had purchased 3 iPhones from this store so far and loyal customer. They not listened to me :). I don’t think hence forth if I visit this store for iPhone or accessories..
    2 people found this review helpful 👍

  • 4/5 PREETAM M. 5 months ago on Google • 182 reviews
    One of the best Apple premium stores in town... Time - Mon To Sun 10 Am To 09 Pm
    1 person found this review helpful 👍

  • 5/5 Siddhesh K. 6 months ago on Google • 96 reviews
    I had a fantastic experience at Unicorn in Pavilion Mall, largely thanks to Sakshi, their exceptional sales executive. Sakshi's expertise and assistance made my Apple Watch purchase seamless and enjoyable. The personalized service and attention to detail truly set Unicorn apart. Unicorn exceeded my expectations, thanks to the outstanding assistance provided by Sakshi. Her in-depth knowledge and impeccable service made my Apple Watch purchase a delight. I appreciate the personalized attention and professionalism. Unicorn is now my go-to for all Apple purchases. Kudos to Sakshi and the team! Highly recommended.
    1 person found this review helpful 👍

  • 5/5 Aakash S. 6 months ago on Google • 574 reviews
    I had a good experience here. I had bought iPhone XR back in 2019 Oct. They ll help you to avail best possible discount on any product. I found this store better than JM road. Staff is helpfull friendly and knowledgable.

  • 5/5 Mak T. 1 year ago on Google
    Bought my new MacBook Pro today. I have bought 3 devices from here in last few years. Also recommended the store to many friends. As always got very good and friendly service today from the team. Thanks guys!
    1 person found this review helpful 👍

  • 5/5 Sai K. 1 year ago on Google
    Had a great experience buying my new iPhone 13 mini from UNI store Pavillion. Had a call with store before visiting to check availability of the model and color. Sakshi helped me throughout the process from answering my call to handing over my new iPhone. She made sure everything was setup and good to go. Great job Sakshi it was nice buying experience.
    1 person found this review helpful 👍

  • 5/5 Mansing B. 1 year ago on Google • 260 reviews
    This my 2nd purchase from here.. 1 st iPhone 13min & 2nd is Apple Watch ultra The experience is nice . Big showroom nd clean. The staff is friendly nd informative.

  • 5/5 Pavan B. 1 year ago on Google • 193 reviews
    Great service. Sakshi at the store was of excellent help. She guided me not only to choose the right model, but also avail the best possible discount. Great work by Saakshi. Overall all the staff at the store is helpful We can find all device here from iphone to Mac. However please note this is a sales store and not a service center . Overall great experience

  • 5/5 Subodh T. 7 months ago on Google • 107 reviews
    One of the best Apple premium stores in town. The staff is attentive and knows every technical detail of the product. They have all the latest iPhone 15 and iPhone 15 plus models in store for display. Overall a very nice place if you are looking to buy any Apple product.

  • 2/5 Mayur S. 4 months ago on Google • 65 reviews
    Ok store, they once sold me AirPod 1 telling me it’s AirPod 2 . Since then I never went there for a purchase . Apple products are genuine not the people who work there. Do your home work and be sure what you buy.

  • 1/5 Antono G. 4 months ago on Google • 16 reviews
    The consultant in store was Least concerned on addressing the issues. I still promptly expressed my challenge about setting migration of my IPhone another iPhone More concerned on where the product was Purchased from then the issues facing Apple customer out of the store. I thought Apple care is universal ….. freaking Apple Store who give no ears to corner I cannot rate Zero or Would have even done that

  • 1/5 Manvi B. 3 months ago on Google • 10 reviews New
    Staff was not good, showed no interest in giving proper information about iphone and when I decided to get a phone then continuously 5 to 6 times asked to take apple care for my iphone though I didn't want one for mine I already said then also they kept on saying and that thing was v irrirating and hence I decided not to get one from that uni store. THAT'S not a good staff behavior forcing customer to buy things. V disappointing. I'll suggest to buy from inspire or apple official website.

  • 5/5 Sarang D. 2 months ago on Google • 4 reviews New
    I bought MacBook from Uni Pavallion. Sakshi from the store helped us to understand the the MacBook and choose the best one according to our requirements

  • 5/5 Prapti G. 9 months ago on Google
    I went to this store in hopes of getting a good and hassle free service, and yes I got that. Ms Sakshi and the other staff too was very helpful and were very kind. They made the process of buying my Mac M2 very easy and also went out of the way to make sure I get the best price. Kudos to the team! Keep up the good work

  • 5/5 Sanjyot B. 11 months ago on Google
    Excellent service, very fast response from Sakshi who helped us with all the requirements related to the purchase as well as after sales services by helping me set up the new phone. Great experience!

  • 5/5 priyankaa b. 11 months ago on Google
    Sakshi helped me out with the phone and process of purchasing it and current offers available. She made the entire process smooth and fast. She was patient and very helpful.She is asset to your company✌🏻

  • 5/5 Krishnamurthy V. 1 year ago on Google
    SAKSHI is a wonderful Sales Executive. She has superb sales personality. She helped me buy a new iPhone 14 Plus in an excellent manner to my complete satisfaction. She went out of the way to re- configure my phone. She is a STAR PERFORMER and is an asset to your organisation. She is a lone salesgirl- I would request there should be at least one more girl in the store.

  • 5/5 Digital K. 11 months ago on Google
    Quick Support and Guidance by Store Person Mr. Sunil, easy and smooth transacted. Happily Buy I-Phone

  • 5/5 Gayatri P. 6 months ago on Google
    Sakshi assisted me in buying and formatting my new phone. She patiently helped me out with a smile on her face. Really appreciate her help!

  • 5/5 Gargi G. 9 months ago on Google
    Bought a new Iphone, amazing service, very patient and cooperative staff. Sakshi, one of the employees who had helped with the purchase is definitely very helpful, she was available and helped throughout the process. I switched from android, but she made the process very sime. Definitely recommend the place. Made us feel very comfortable and satisfied throughout.

  • 5/5 Anand M. 6 months ago on Google
    Thank you Sakshi for the fantastic service you have provided at Unicorn apple centre. You are knowledgeable,helpful and hardworking. Thank you. All the best.

  • 5/5 Pranav F. 1 year ago on Google
    My store experience was really great. Sakshi was attending and assisted me with all the queries and arranged the products I needed within a day. Really great help and loved the service. For apple products go to store.

  • 5/5 Saee R. 1 year ago on Google
    The sales executive Sakshi explained us all the features and differences of iPhone models. She was quite polite and eager to show the products. Overall a good place to buy apple products.

  • 5/5 Dr. Deep S. 2 years ago on Google
    The person at the center named Sandhya is very cooperative, calm and very supportive. She helped us from the begging to end till the whole process done. I really like the support and information provided by her in polite manner

  • 5/5 Neelam J. 2 years ago on Google
    Overall we received Excellent service. Representatives was cooperative and helpful. Special thanks to Sandhya Gaud, she help us in understanding billing part and other phone features.

  • 5/5 Mahesh Y. 2 years ago on Google
    Ms Sandhya madam is the fantastic sales person and deserve immediately promotion. She is a asset to your store and amazing sales person. Great attitude towards buyers. Very very happy with her sales assistance 😊😊😊

  • 5/5 shivanand c. 2 years ago on Google
    I had a really great experience interacting with the staff here They have given me very detailed product info as well as the offers given by the company Staff is very co operative and knowledgeable

  • 5/5 karan s. 2 years ago on Google
    The best experience I have ever had only because of the Executive Sukumar. He was a great help. He went above and beyond to help me out.

  • 5/5 Ashay K. 2 years ago on Google
    Good Staff, And prompt Service. Special Thanks to Mr. Jaswant..

  • 5/5 01 Abhimanyu S. 2 years ago on Google
    Nice and swift service. Manager I was assigned was Amit,helped me chose But everyone is well versed with tech world and will give best suggestions.

  • 5/5 Ajitrao Savant D. 1 year ago on Google
    It was a very pleasant and professional experience with the unicorn team and Sakshi has guided through all the experience of orientation and transition was smooth and convenient. I highly recommend anyone interested in buying apple products to visit unicorn in pavilion mall. I wish team unicorn all the best.

  • 5/5 omkar l. 1 year ago on Google
    Ms. Sakhi Was Very kind And Helpful !!! Amazing service… She was addressing all our concerns and was even giving info on products we even weren’t planning… Sweet and hard working girl Appreciating her work Thank You…

  • 5/5 Zayd S. 1 year ago on Google
    Amazing people, and awesome products! One of the employee, Sakshi, was of immense help and guided us to the proper products. The ambience of the store is amazing. To anyone who wants to purchase an apple product, this is the place!

  • 5/5 Harish C. 1 year ago on Google
    Made purchase of iPhone 13 today. Folks at this Unicorn Store are so so helpful and courteous. Chetan B guided us so well. Big shoutout to him. Thank you for the experience.

  • 5/5 Rajesh A. 1 year ago on Google
    Received an excellent service from Ms Sakshi. Explained all the details and features of the I-Phone very nicely. Overall a very good and satisfactory service.

  • 5/5 Mrudula I. 1 year ago on Google
    Very good staff and service. I purchased iPhone and I got best possible discount from Sakshi - the sales executive. She is very cooperative and she showed me all the possible options in my budget. She explained me features in detail.

  • 5/5 Ishku P. 1 year ago on Google
    Best experience ever had while purchasing a product. The executive Sakshi helped me in selecting the correct product according to my usage 'also she helped me out through the process. Really happy to purchase MacBook from her.

  • 5/5 ashish m. 1 year ago on Google
    Sakshi was very helpful She had a sweet smile on her face every time explaining about the products even the one which weren’t buying… Appreciate her efforts She seems very hardworking Do visit the store and take help from her I am sure your experience will be great…

  • 5/5 Vaibhav H. 1 year ago on Google
    I got exceptional service from store, specially dear Sakshi took extra efforts to make sure MacBook is available to me in just 2 hours. It was a wonderful buying experience. Highly recommended.

  • 5/5 Bhagya S. 1 year ago on Google
    Had a very great experience while buying iphone 14. The staffs are very friendly and the unicorn services are great and highly appreciative. Really thankful for Arbaz for providing enough information and whole process of purchasing went smooth.

  • 1/5 Rohan P. 1 year ago on Google
    Pathetic service - We wanted to buy a few devices for business use and an iPhone 14 pro Max for personal use but came back unattended. The staff is selective in attending people. They don't attend younger people with some sort of a bias in their mind (and they were doing nothing, just chatting). As soon as an older person entered the store with his son, they attended him. We own a brand ourself and know how important service is for our customers. This sales staff needs training. If you disrespect your buyers, they're going to look for alternatives.

  • 5/5 Pushkar D. 4 months ago on Google • 2 reviews
    Staff is very helpful. With my recent purchase, Sakshi have helped in explaining all details about the product. Great experience.


Call +91 75587 00999 Open on Google Maps

Amenities


  • Payments
    • ✓️ Cheques
    • ✓️ Google Pay
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

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