Ministre' Of Pets Veterinary Clinic image

Ministre' Of Pets Veterinary Clinic

Veterinary care

😠 My first 2 visits in 2022 was alright and after a year, it's a VERY VERY BAD EXPERIENCE!! Sent my cat in for a regular check up and blood test, and when Dr Daniel tried to take his blood samples, my cat screamed his lungs out and I've never hear him screamed that loud and so much fear. What's worse... People often mention Thiba, clinic, time, service, good, vets, team, condition, blood, Pets,


Address

16, Jalan Putra Mahkota 7/7a, Putra Heights, 47650 Subang Jaya, Selangor, Malaysia

Website

www.facebook.com

Contact

+60 10-220 7387

Rating on Google Maps

4.20 (120 reviews)

Open on Google Maps

Working Hours

  • Saturday: 10 AM to 5 PM
  • Sunday: 10 AM to 3 PM
  • Monday: 10 AM to 7 PM
  • Tuesday: (Nuzul Al-Quran), 10 AM to 7 PM, Hours might differ
  • Wednesday: (Nuzul Al-Quran), 10 AM to 7 PM, Hours might differ
  • Thursday: 10 AM to 7 PM
  • Friday: 10 AM to 7 PM

Featured Reviews


Frequently mentioned in reviews: Thiba (11) clinic (9) time (9) service (8) good (7) vets (7) team (7) condition (7) blood (6) Pets (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Shyh-Yih Y. 5 months ago on Google • 33 reviews
    My first 2 visits in 2022 was alright and after a year, it's a VERY VERY BAD EXPERIENCE!! Sent my cat in for a regular check up and blood test, and when Dr Daniel tried to take his blood samples, my cat screamed his lungs out and I've never hear him screamed that loud and so much fear. What's worse is that I have to hear it twice and even after two times, no blood samples were taken. Then I'm asked to leave the room because cats can be stressed with too many people in a room. They weren't happy when I said I want to see the process; after seeing 2 failed attempts and how they handled my cat, I am not confident to leave my cat alone with them, especially after I see them with a towel, ready to wrap him up. When I asked if they are confident that they can get his blood samples and if they are not, it's ok, I can just go elsewhere. Dr Daniel replied saying "If you are not confident with my service, you can go", and he proceeded to throw the towel on the table and walked out. What an attitude! Dr Daniel used to be the vet that I liked during my first two visits and I dunno what has changed his attitude and service. I don't recommend this clinic at all, especially not for cats. Bring them elsewhere!!
    4 people found this review helpful 👍

  • 5/5 Su G. 1 year ago on Google • 35 reviews
    Introduced by other Ministre of Pets, I visited this place for the 1st time. With an emergent status, they quickly run necessary tests. Dr.Daniel explained the test results, his diagnosis and options to take pretty well. Even it ended up the most unfortunate result, I feel thankful for the doctors here. My cost for reference: x-ray rm150 blood test rm60 ~ 180 Consultation rm30 If there is one thing I would ask, the aircon temperature was too low there. My cat and I needed warm up body after the stay.
    3 people found this review helpful 👍

  • 5/5 Azrin I. 1 year ago on Google • 8 reviews
    My favourite vet so far. Love this place for their friendly and informative doctors. They treat my furkids with love and care… starting with just normal vaccination, flu, they have also treated and give recommendation for my cats with FIV and seizure. I would definitely recommend this vet to my family members and friends. During weekdays, a bit hard to find parking here. But they also have another branch at Bandar Rimbayu which I prefer to go to.
    4 people found this review helpful 👍

  • 5/5 Vihaan D. 2 years ago on Google • 5 reviews
    Ministre' Of Pets Veterinary Clinic has been such a good place for our Dog - a true blessing! This facility is very different from any other place we have been. We have been taking our dog here since last year. They are very clean, extremely professional, and super loving! Dr.Thiba, Dr.Hannah and the vet techs knows exactly what they are talking about. You can be sure you're in good hands. This past week, we had trouble with our our dog and the doctor and assistant has been so incredible, words cannot express our gratitude. The recommendations they give and the sincere follow up goes such a long way and is very appreciated. Our animals are our family members and I would highly recommend this wonderful place to anyone! Thank you for all you do!
    2 people found this review helpful 👍

  • 4/5 Rasheeda R. 5 months ago on Google • 42 reviews
    The doctor is very gentle and helpful. Reasonable price. The premise is clean. I would like to suggest for the front counter to be manned at all time during the opening hours or just put a bell/device to alert anyone in the clinic when a customer enters.

  • 5/5 Raihan “Raihan” R. 6 months ago on Google • 32 reviews
    Friendly vets and clean environment. My cat was also spayed here and was treated gently and recovered quickly.

  • 5/5 Amy O. 8 months ago on Google • 24 reviews
    Very pleased with the service and the Dr in charge today morning 24/8/2023 is friendly and helpful in regards of answering my questions.

  • 5/5 alvinna r. 2 years ago on Google
    One of the best vets I've been too. Wonderful hospitality. Dr. Thiba and her team are super nice and friendly. They handled my cats with so much care and love. Price is reasonable too. Definitely a recommended vet.
    1 person found this review helpful 👍

  • 5/5 Suzana Azlin Abu A. 1 year ago on Google
    Friendly Doctors and staffs. Good service for your fur beby 🐈
    1 person found this review helpful 👍

  • 5/5 Mei Ling C. 1 year ago on Google
    Excellent service from everyone at the Ministre of Pets. Dr Thiba and Dr Hannah not only took really great care of our pet dog, but also the stray mama dog and her pups that we rescued. They always go the extra mile to help us especially with the rescues ⭐️⭐️⭐️⭐️⭐️
    1 person found this review helpful 👍

  • 5/5 Noorashikin H. 1 year ago on Google
    Very detail seeing each of my cats and treatment is very good eventhough it is a bit pricy but worth
    1 person found this review helpful 👍

  • 4/5 Bhaskaran T. 2 years ago on Google
    I have pleasent experiance with this Vet. I sent a sick German Shepard for treatment at this clinic. It recovered after surgery. 2nd time he is admitted again for a different issue. Dr.Thiba Dr.Hannah and others are superb. Friendly and very helpful.. Only set back for me is the distance. I will gladly recomend this clinic to my contacts
    1 person found this review helpful 👍

  • 5/5 Sithar R. 2 years ago on Google
    Love this place...the vets are so friendly and my puppies get treated so warmly. Also recommended another friend who had a puppy with severe skin issues and only the vets here were able to completely treat it....♥️! They have a new person at the counter who is also 👌 awesome!
    1 person found this review helpful 👍

  • 5/5 Abdul H. 1 year ago on Google
    An amazing veterinary clinic, the staff and doctors are very helpful. Please make sure you call them first and book and appointment if needed.
    1 person found this review helpful 👍

  • 1/5 Simmy 2 years ago on Google
    First off, the receptionist was rude. (I asked her to clarify her instructions on registration and she tartly replied, "Can't you read".) Also, the doctor diagnosed my cat with FIP without explaining the diagnosis properly, saying he's living on borrowed time- there's no cure for him, and I had to feed him supplements everyday to keep up his quality of life. I did that for months, being stressed and sad the whole time. After that i brought him to a different vet, and turns out he didn't have FIP. Apparently FIP is also difficult to diagnose and uncommon. It's been a year since and he's living happily without any medication. I feel very cheated that this vet made me go through so much emotionally over a careless diagnosis.

  • 5/5 Amu M. 10 months ago on Google
    Fantastic service. Very personalised. Dr Thiba and her team are good.

  • 1/5 NY T. 2 years ago on Google
    Would never go back to this clinic again. It was an emergency, I was standing outside the clinic holding my pet in one hand and my phone in another, we were wet and struggling due to the heavy rain. Clinic assistant saw me from the glass door, pick up the phone and tell me I can’t come in “it’s lunch time now, we only open at 2pm” It was 1:46 pm at that time. Extremely, Insensitive and inconsiderate.

  • 1/5 Ang Kah P. 2 years ago on Google
    Terrible service, cancel your appointment by saying emergency, and never inform until I call them and ask, No more next time for going to rimbayu branch!

  • 5/5 Tan Bian L. 2 years ago on Google
    Professional and experienced Veterinarian. Friendly and good service.

  • 5/5 Shima D. 2 years ago on Google
    Our 7 yo Persian cat Baby is a ferocious lady!!! She loathes strangers! We have taken her to many vets but none cud handle her as well as the team here👍 Good diagnosis by the vets, patient & friendly staffs 🥰 Hence we shall not go anywhere else though its quite a distance from our residence and Baby is still unfriendly towards other than her family!!😁 TQVM Dr Thilba & the team 😻

  • 5/5 Atiqah Z. 2 years ago on Google
    Clean and tidy clinic. Come and visit, it is good.

  • 5/5 Malar K. 2 years ago on Google
    Been going here since they started in putra heights.. been more than 10 years now. Dr. Thiba is just an awesome doctor you will ever see. Now with Dr. Hanna they both are doing a great job. Would definitely recommend 👌

  • 5/5 Datin Terry Helen Q. 1 year ago on Google • 1 review
    Dr Thiba is a kind, compassionate vet who helps our fur babies. She has been on the emotional journey of being there taking care of my babies health and tending to them when they pass away. Highly recommended.
    2 people found this review helpful 👍

  • 5/5 Tsi-en K. 1 year ago on Google • 1 review
    Dr.Thiba, Dr.Hannah, Dr.Uben & team from Ministre of Pets are very attentive to my dogs condition when brought there. My shih tzu is 14.5 years old. He had reverse breathing attacks that happened pretty frequent within a week and had escalated to a very worrying state. Dr.Thiba did an amazing job by getting our dog to do a blood test and x-ray first to check on his current condition before we’re able to rule out certain conditions and work towards the root of my dogs condition. From the report she shared what could be the cause of his condition and also explained and provided us information on the medications that she prescribed for him, advise on diet change plans that we could work out for him and shared her knowledge on supplements that can help and improve our dogs condition. Upon diagnosis she suggested a more thorough check and referred us to UPM vet hospital to get him checked, however at UPM we had to pre-schedule his Echo scan which is a week long wait. His breathing difficulty attacked again and we were running out if time, Dr.Thiba and team then quickly arranged us another referral to Gasing pet hospital and we managed to get our dogs Echo scan there. After his medications, emergency vet visits to Ministre of Pets clinic for oxygen, LOADS of care, diet change, etc, he finally regained his health. We really thought we would have lose our dog as he stopped eating for 4 days. During those days, Dr.Thiba and team kept checking in on our dog’s condition and given us a lot of support. Thank You to Ministre of Pets for keeping our dogs condition in check constantly. Replying all our WhatsApp, returning our calls. Always giving us prompt and quick response whenever we needed vets advice. You guys are one of the best vet teams and we are grateful to have crossed paths with you.
    2 people found this review helpful 👍

  • 1/5 Siti Suraini S. 5 months ago on Google • 1 review
    Hi all good day to everyone, just to highlight here, especially to the internship student / part time as vet assistant. My family members has 2 months interns here. The internship was started in June and completed on September 2023. The 1st. month payment was sucessfull (early August). The 2nd. month payment pending until today. Follow up frequently with PIC but still no news. The allowance is to cover the travel and food expences rather than expecting us to do unpaid labour!😞 Actually it is not the matters of money but I do not want the incident repeat itself to others and also related the standards of ethical conduct and compliance (integrity).


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