1/5 Krystle N. 11 months ago on Google • 20 reviews
This
is
by
far
THE
worst
massage
experience
I’ve
ever
encountered
and
I
feel
compelled
to
share
my
negative
experience
here
to
warn
anyone
thinking
of
visiting
this
establishment.
The
quality
of
service
provided
fell
far
below
expectations
despite
the
Google
reviews
here.
To
begin
with,
the
masseur's
was
really
rough
and
applied
excessive
force
throughout
the
session,
resulting
in
a
thoroughly
uncomfortable
experience.
In
addition,
the
masseur's
long
nails
proved
to
be
a
constant
annoyance
with
the
discomfort
of
incessant
scratching
on
my
body.
You
can
see
in
the
photo
that
there
was
even
a
scratch
mark
on
my
shoulder
after
the
massage.
It
is
truly
unacceptable
for
a
masseur
to
have
nails
that
cause
such
discomfort
to
clients.
I
was
also
taken
aback
when
I
noticed
that
the
masseur
was
sitting
on
the
floor
while
massaging
my
arms.
The
masseur's
lack
of
expertise
became
evident
when
she
started
massaging
my
head.
Shockingly,
soon
after
the
head
massage,
I
noticed
that
my
hair
started
falling
out.
This
was
a
distressing
experience
and
completely
unacceptable.
I
expected
a
relaxing
session,
not
a
hair
loss
treatment!
To
make
matters
worse,
during
the
massage,
the
masseur
inexplicably
disappeared
for
an
extended
period
of
time.
When
she
finally
returned,
she
didn't
even
apologize
for
her
absence
or
provide
an
explanation.
Instead,
all
she
brought
were
cold
towels
to
wipe
off
the
excess
oil
from
my
body.
To
top
it
off,
my
husband
also
had
a
really
bad
experience
with
his
masseur
and
when
we
attempted
to
address
our
concerns
with
the
counter
staff,
their
response
was
disappointingly
dismissive.
Despite
explaining
the
issues
we
encountered
during
the
massage,
they
offered
no
resolution
or
apology.
Instead,
they
directed
me
to
leave
my
feedback
on
Google
reviews,
so
here
I
am.
I
strongly
advise
anyone
looking
for
massage
services
to
seek
alternative
options
to
avoid
subjecting
themselves
to
such
subpar
service
and
disregard
for
customer
satisfaction.
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