5/5 David M. 8 months ago on Google
To
the
esteemed
leadership
team
at
Zumiez,
I
felt
compelled
to
extend
my
deepest
gratitude
and
share
my
recent
extraordinary
experience
at
your
South
Hill
Mall
location
in
Puyallup,
Washington.
In
particular,
I'd
like
to
highlight
the
exemplary
service
and
dedication
of
two
of
your
managers,
Rayleigh
Spence
and
Hayden
Deceault.
Their
commitment
to
the
Zumiez
brand,
coupled
with
their
genuine
passion
for
the
craft,
truly
sets
a
gold
standard.
I
have
long
been
a
patron
of
Zumiez,
having
made
several
purchases
from
your
locations
nationwide.
Every
visit
has
been
marked
by
enjoyable
interactions
with
your
team.
Today's
experience,
however,
stood
out.
I
came
in
with
a
very
specific
product
in
mind
-
a
board
from
DB
Longboards
out
of
Tacoma.
Yet,
Hayden,
with
his
profound
product
knowledge
and
understanding
of
my
requirements,
introduced
me
to
an
alternative
brand,
Land
Yacht.
His
suggestion
reflected
not
just
product
expertise,
but
a
genuine
interest
in
ensuring
my
satisfaction.
The
camaraderie
and
spirit
at
this
location
were
palpable,
with
both
Rayleigh
and
Hayden
leading
by
example.
Their
enthusiasm
is
contagious,
and
it's
evident
that
they
view
themselves
not
merely
as
employees,
but
as
integral
family
members
of
the
Zumiez
brand.
It's
rare
to
find
individuals
in
the
retail
industry
today
who
exude
such
pride
and
joy
in
their
roles.
I
had
the
pleasure
of
capturing
a
memorable
moment
with
both
of
them
–
a
photograph
alongside
my
newly
purchased
board,
which
I'll
cherish.
I
urge
you
to
recognize
and
commend
the
dedication
and
exceptional
service
of
Rayleigh
and
Hayden.
Their
passion
and
pride
in
what
they
do
not
only
uphold
the
values
of
Zumiez
but
elevate
the
overall
brand
experience
for
customers
like
myself.
Should
you
wish
for
further
elaboration
on
my
experience
or
require
any
additional
details,
I
am
at
your
disposal.
Please
note
this
as
a
testament
to
an
outstanding
day
at
the
South
Hill,
Puyallup
Zumiez
store.
Warm
regards,
David
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