2/5 Patricia R. 9 months ago on Google • 19 reviews
I
don't
often
write
reviews,
but
the
service
today
was
absolutely
terrible.
I
walked
in
and
waited
at
the
door
to
be
greeted/seated
and
none
of
the
employees
acknowledged
me,
even
after
seeing
me
stand
there.
The
atmosphere
at
this
location
is
so
unwelcoming
and
the
employees
look
unhappy,
which
transfers
o
to
the
customer.
Anyway,
I
was
served
by
a
guy
named
William.
I
let
William
know
that
I
would
be
dining
in,
and
he
did
not
offer
me
a
menu...after
about
a
minute
I
requested
a
food
menu.
When
the
food
FINALLY
came
out,
the
fries
were
cold
and
disgusting,
but
I
did
not
to
ask
for
another
order
because
we
all
know
why.
I
asked
for
ketchup
and
it
felt
like
I
was
bothering
him.
There
was
only
one
other
person
at
the
bar!
When
I
was
ready
to
go,
no
one
was
available
to
take
my
money.
Then
I
looked
over
and
saw
all
of
the
employees
congregating
at
a
table.
I've
lived
in
Quakertown
for
seven
years
and
have
only
been
to
this
location
3
times.
The
reason
why
I
don't
frequent
this
location
is
because
I
never
had
a
good
experience
here.
The
employees
need
to
be
trained
on
good
customer
service
and
I'm
sure
it's
hurting
the
bottom
line
at
this
location.