I'm beyond impressed with the service I received from Marie-Josee and her team, we spoke on the phone followed by a few emails, then made the trip from Montreal to Quebec city to pick up a piece I have only been dreaming to get. I will be making another trip come X-mas for more new pieces. Thanks again

Thank you Anne-Marie for making my 80th Birthday very special and memorable. I will always remember what you did for me and my family!

Came in today just for trying luck see if I can get something with gold and the gentleman with the glass I couldn't remember his name. Great person, very patiently explained how hard to get something now days and still showed me couple pieces. Then I picked up something I never thought about. Such a great experience.

Anne-Marie the director of this location was lovely to deal with made this visit very special and memorable for my father!! Thank you again and looking forward to my next purchases!!

A friend recommended I contact this location when I was looking for my next watch. After I sent an email, I received a call back the next morning from My-le, who is an absolute pleasure to speak with. We have never met before yet she showed such interest in helping me find the watch I was seeking and she provided me some insight into the very sought-after professional series of the collection I was looking for. I am looking forward to eventually meeting her and the team in person!

Great place and good customer service! I recommend, my experience was pleasant :) - thank you!

Excellent service as expected. Classy and tide.

I love that this one is downtown. It's waaaaay closer to me and I don't have to deal with all the tourists that are browsing but don't actually buy anything. Just because you want to try it on and see what it looks like on you, I have to wait. Which sucks, especially cause you know you're not even gonna get it! Argh! I've come here to pick up gifts and have always been in and out in a flash. The salespersons are knowledgeable and I've never received anything but great service. Thanks!

I dropped in yesterday to say hello and I was pleasantly surprised to see a Datejust in stock and was able to purchase it. The Rolex team took amazing care of me and I am thrilled to share my amazing experience with this team. I highly recommend this Birks/Rolex location to anyone looking for great service and friendly and helpful advice. The team also has a fantastic dynamic that is evident from everybody's wonderful attitudes. I am still hopeful to be back sooner rather than later for when my GMT is finally in stock!!

Anne-Marie and her team was able to find the perfect match for my needs! Will be back for sure.

Dealt with Anne-Marie and Julien. Fantastic service! Feels like a family!

I had a great experience visiting this store on multiple occasions, all thanks to Nour. She guided me through their stunning collection and helped me select the perfect ring. Nour's expertise, patience, and genuine care made the entire process a joy. The ring I purchased exceeded my expectations, and I left with not just a beautiful piece of jewelry, but also a wonderful memory. Thanks again!