I bought a small carpet for the entrance to a shop that is being remodeled, nothing big for €18. A week later I wanted to return it because it was too small and buy a larger rug and much more. After the supposed boss took it back and I was supposed to make my purchase, an employee ran after me and claimed that I had used the carpet and they wouldn't take it back. I politely tried to explain to him that we just laid it down to see the measurements and it was too short. The manager at the checkout, together with the employee, claimed that this carpet was definitely used and there was no way they could exchange it. I have never experienced such impudence. They were very cheeky and thought I (foreigner) was freaking out! Error message, I explained to her what it was like and that I still wanted to purchase several products. It was all of no use. Ignorance coupled with prejudice is a dangerous mix! Unfortunately, this boss is not capable of running a specialist store like this, so it is always empty, not of goods, but of customers. At the end she even claimed that she was very accommodating 🤣 Definitely avoid specialist brands, but there are too many other markets that value the customer and don't blame them, a huge impudence.

Have been well served. I'm completely satisfied. The selection of bathroom furniture is also great and tasteful.

I bought a Roto sloping roof window and couldn't quite understand the description, called and 10 minutes later a very nice, absolutely competent lady came, I think Ms. Thosmann if I remember correctly, who even installed it for me. Absolutely top class, again and again.

HAMMER a great, tidy business area with a good structure. However, the weaknesses come into play at the checkout. After we paid by EC card we were charged the wrong price for the goods. A cancellation was made upon request. Cash paid out in full and then everything pulled back through the cash register.

Very nice employees always very helpful.

Supper

Good employees with good information so you can make good choices! Floors, walls, window decoration and other decoration. They have everything!

Very nice staff and always very helpful. Thanks

Rating of LEFT: Our job was to lay a new stair carpet over three floors in a house in Bremen. The result is beautiful! In advance, the Hammer company had compared us to one Competitors made a better impression. We were able to borrow carpet samples and so the best Make decision. And learn that carpets in the store seem different than on site ;-) What should be emphasized is the always friendly support from Market manager, Mr. Hennek. The publishers were punctual, friendly, quick to work, competently! Deadlines were met correctly and reliably. Gladly again at any time!

(Translated by Google) Nice personel. I bought my bathroom furniture a few years ago and now I need another cabinet handle. Unfortunately, this version is no longer available. The staff searched the warehouse for leftovers and after this was no longer available and could no longer be obtained from the manufacturer, the search continued until a similar one was sent to my home in the next few days. Thank you very much (Original) Nettes Personal. Ich habe vor ein paar Jahren meine Badmöbel gekauft, nun benötige einen weiteren Schrankgriff. Diese Ausführung ist leider nicht mehr im Sortiment. Das Personal hat das Lager nach Restbestände abgesucht und nachdem dieser nicht mehr vorhanden war und auch nicht mehr über den Hersteller bezogen werden kann wurde so lange gesucht bis ein Ähnlicher in den nächsten Tagen zu mir nach Hause geschickt wird. Dankeschön

(Translated by Google) Very nice and competent advice received on the subject of wallpaper. We'd love to come back. (Original) Sehr nette und fachkompetente Beratung erhalten zum Thema Tapeten. Kommen gerne wieder.

(Translated by Google) Great deal, found exactly what I was looking for. Very nice sales staff. (Original) Großes Angebot, habe genau das gefunden, was ich gesucht habe. Sehr nettes Verkaufspersonal.

(Translated by Google) Expensive and not enough goods had to go to poco who had everything (Original) Teuer und nicht genug Ware mußte zu poco der hatte alles

(Translated by Google) Incredibly unfriendly. We were ignored and when we had a question about the wallpaper, our conversation was disturbed and we only got an angry look with the words "we have to order, we can't give exhibits"... no advice, no alternative, zero friendly. You can save the money for the employees or limit it to an online shop. No more! (Original) Unfassbar unfreundlich. Wir wurden ignoriert und bei einer Frage zur Tapete fühlte man sich in seinem Gespräch gestört und erntete nur einen bösen Blick mit den Worten "müssen wir bestellen, Ausstellungsstücke können wir nicht mitgeben" ... keine Beratung, keine Alternative, null freundlich. Da kann man sich das Geld für die Mitarbeiter sparen oder es auf einen Onlineshop beschränken. Nie mehr!

(Translated by Google) We were at Hammer today looking for curtain tracks. Ms. Eggeling helped us very friendly and competently! In the spring of this year, we already had very good experiences: After the very detailed and competent advice from Mr. Fabrizius, we purchased floor coverings for two floors of our house. The delivery worked perfectly and even up to the 2nd floor - at over 30 degrees! The quality also convinced us and we are completely satisfied. Thanks a lot for this! (Original) Wir waren heute bei Hammer und suchten nach Vorhangschienen. Frau Eggeling half uns sehr freundlich und kompetent weiter! Im Frühjahr diesen Jahres haben wir schon einmal sehr gute Erfahrungen gemacht: Nach der sehr ausführlichen und kompetenten Beratung von Herrn Fabrizius haben wir Bodenbeläge für zwei Geschosse unseres Hauses erworben. Die Lieferung funktionierte hervorragend und sogar bis ins 2. OG - bei über 30 Grad! Auch die Qualität hat uns überzeugt und wir sind rundum zufrieden. Vielen Dank dafür!

(Translated by Google) Nice furniture, good price fast delivery. everything you need. (Original) Schöne Möbel, guter Preise schnelle Lieferung. alles was man benötigt.

Great advice, our concerns were taken care of very well. We are really happy about our new awning and curtains. Always happy, special thanks to Ms. Eggeling. :)