1/5 Melanie A. 5 years ago on Google • 3 reviews
We
arrived
at
the
museum
at
1pm.
At
1.15pm,
we
were
informed
that
the
museum
would
be
closing
at
1.30pm
and
would
reopen
at
2.30pm.
We
asked,
can
we
resume
our
visit
then.
We
were
told,
you
will
need
to
buy
another
ticket.
Now,
upon
entry
to
the
museum,
we
interacted
with
two
different
staff
members:
one
that
sold
us
the
tickets,
and
one
that
validated
our
tickets.
Neither
had
the
professionalism,
or
decency,
to
advise
us
of
the
hours
or
even
less
of
this
ridiculous
policy.
Had
they
informed
to
us
at
the
time
of
entry,
we
certainly
would
have
come
back
for
the
afternoon
session
as
the
3
rooms
(out
of
15)
we
were
able
to
see
were
fantastic.
At
5bob
a
ticket,
it
sure
is
cheap,
but
the
treatment
and
lack
of
service
we
received
left
us
feeling
very
disappointed
and
cheated,
and
we
certainly
were
not
going
to
buy
new
tickets.
Señora
Antonieta/management,
I
suggest
you
review
your
policy,
or
at
the
very
least,
make
sure
it
is
clearly
communicated
to
clients
through
staff.
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