Araliya Green City hotel is a popular hotel known for its comfortable and spacious accommodations, delicious food, and excellent coffee variations. The hotel's food court is spacious and offers a wide range of mouth-watering dishes that are sure to satisfy any food lover's cravings. The quality of the food is excellent, and guests can expect to enjoy a variety of local and international cuisine during their stay. Moreover, the coffee variations offered at Araliya Green City hotel are fantastic, and guests can indulge in different coffee blends that are sure to give them a kick start to their day. The hotel rooms are spacious, comfortable, and well-maintained, offering guests a relaxing environment to rest and unwind. The hotel staff is friendly and accommodating, ensuring that guests have a pleasant stay. Overall, if you're looking for a comfortable and enjoyable stay in a hotel with excellent food and coffee, Araliya Green City hotel is a great option. With its spacious accommodations, mouth-watering food, and fantastic coffee variations, it's sure to provide guests with an unforgettable experience.

Location is so close to the Nyara elia town which makes it a beautiful place to explore by walk. The hotel rooms are spacious and clean. Hospitality is amazing and always with smile. Enjoyed the stay here for a couple of days and the food too.

Wonderful experience! The staff is super kind and helpful. We got our laundry done here which was incredibly efficient and affordable. The rooms are spacious and clean. We also visited the gym twice which was a decent size and had good equipment.

2nd best option after Grand Hotel. Variety of food and tasty of food should be looked at. Good warm pool. Mini mart and many more to explore Since it’s heart of the city, ideal location to walk around. Service of Buffet area and cleanliness to be looked at.

Our stay at Araliya green city was wonderful. Very close to the Nuwara Eliya town and most of the attractions. Rooms are specious and have all amenities. But their housekeeping is very poor as I found some food items left by the previous guests in the mini bar. Also, found some noticeable litter on the carpet that has laid on the floor which was not vacuumed well. Although their service may not the best but the hotel and the room was so relaxing and had a wonderful time.

~ Extremely clean.. ~ very talented 3 piece band that plays at the dinner buffet ~ spacious ~ lovely location. At the center for everything ~ great service

I have loved this city, beautiful hill station feel in Sri-Lanka. This property is genuinely beautiful and located in the Center of city. Horse turf is just opposite and morning views are lovely. Service has a scope of improvement, I won’t appreciate service of this hotel as it took more than 3 hrs and 3 calls for a shower gel. It also took 1 Hr for them to send a bell boy. Property and location is beautiful.

It's a lovely place with excellent service, and all the staff are kind and helpful. A special thanks to the reception staff. The food was also tasty. Overall, it was a wonderful experience."

My wife and I visited the hotel and asked the reception if we could see a room. The receptionist was hospitable and detail-oriented. We then moved to the buffet restaurant, where a manager, presumably the restaurant manager, explained the buffet details since it was opening at 7 pm. We proceeded to the Araliya food court, which had a great ambiance and a live kitchen. We were welcomed by one of the waiters, and after confirming our dining, we were seated. However, we noticed that the servers were rather loud, lacking restaurant etiquette, especially given their attire of white shirts and ties. The menu presented was not clean or prompt, and the supervisor who took our order seemed rushed, offering no welcome or warmth. During the order-taking process, there was no suggestion or engagement. Additionally, the supervisor had a noticeable smell of cigarette smoke. While the food arrived on time, the butter chicken naan and garlic naan were not up to the mark, although the soup was excellent. After finishing our meal, we shared our feedback with the same supervisor about the naan. He responded with a simple "thank you for the feedback, and I will inform the chef." However, it seemed doubtful that he actually conveyed our feedback to the chef. Upon departing, we thanked everyone, including the supervisor, who mentioned informing the chef. Interestingly, a chef overheard and asked what happened, but the supervisor ignored his question. It's crucial to promptly respond to customers, whether they are local or foreign. Overall, our dining experience was disappointing, and it would be beneficial for the establishment to address these concerns promptly.

I stayed at Temple Green City on 23.10.2022 but there was no management there. I went to The Grand Hotel on the same day and returned again with the belief that Temple Green City will provide good service but there is no quality service. The food department and its staff are very poor. When I told the manager about the laziness, I felt that they are not giving proper management to it. I will never go there again. This is my phone number.

I just wanted to take the time to acknowledge how kind and helpful Kuma is, especially when he was welcoming us. He has made our experience very joyful and he is definitely the right person for the GM job. The hotel is beautiful. The property is well managed! Our room is amazing! The staff members are great! Rumesh is excellent! He is very friendly and helpful! He made sure that we enjoyed the food to our taste. Overall, there was excellent service! Thanks to all the staff! We will highly recommend this to everyone! Annet James

We didn't spend the night but location and buffet service was excellent. There were about 200 items including condiments for the breakfast buffets which was less than10$ per person. Looked super clean too.

Rooms are not classy, just a timber lot inside the rooms also the bathroom is small , colour combination inside the room doesn’t match a 5 star hotel , very poor designs inside rooms . It should be modified along with furniture to a 5 star class as it’s simply designed for the taste of upcountry village people. But the prices are high compared to given standards and services. Room service is very bad . We stayed for two nights , after informing to clean up room they did not do it until we returned from Town. We have to wait outside the room until they cleaned our rooms.

Not up to par for this range of hotel. My room was crowded and overly furnished. Suite with poor amenities and tiny bathroom. Not extra bedding, limited cutlery in kitchen. Buffet meals are poor Came down with food poisoning. Staff are poorly organised and not helpful. Do not recommend.

Dear Sudu Areliye Hotel, I recently had the pleasure of staying at your establishment and overall had a positive experience. However, I would like to highlight an aspect that could significantly enhance the stay for Tamil-speaking guests like myself. One observation I made during my stay was the absence of Tamil channels on the room televisions. As a Tamil-speaking individual, having access to content in my native language would have greatly improved my stay and potentially attracted more guests who speak Tamil. I kindly request the management to consider incorporating Tamil channels into your television lineup. This addition would not only ensure a more inclusive experience for guests from diverse backgrounds but also elevate the overall satisfaction of patrons. I appreciate the excellent service and amenities provided at Sudu Areliye Hotel and hope this feedback will contribute to further enhancing the guest experience. Thank you for your attention.

Utterly disappointed with the food and drinks. We bought 18 packs of different food combos. We bought lime juice that was with noice and full of seeds. Glass was sticky. No care factor at all. Biriyani was with no taste, dry and missing condiments and eggs. Fried Rice was dry and no taste Vegetarian kottu was just mixed with veggies no taste and gravy mixed. Very dry. Noodles was ok but not the best. Chicken devilled was with full of salt. Disgustingly we had a bad experience with these food.

I recently had a stay at Araliya Green City Hotel in Nuwara Eliya, Sri Lanka, and I'd like to share my thoughts. The hotel's lobby and rooms are beautifully furnished with elegantly carved old-school furniture, which I found charming. However, there were a few areas that could use improvement. Firstly, the heavy carpeting in the hotel caused asthma issues for some seniors, which was concerning. Additionally, the bathrooms lacked consistent hot water and adequate shower pressure, and it seems like some plumbing upgrades are necessary. The most notable drawback was the thin walls in the rooms, which made it easy to hear conversations from neighbouring rooms, affecting the overall tranquillity. On the upside, the hotel's central location is a major plus, and the proximity to a food court, supermarket, and souvenir shops is convenient for travellers. If the mentioned issues are addressed and improvements are made, I would certainly consider staying at Araliya Green Hills Hotel again.

Araliya green city is the best place that we can stay in nuwaraeliya . Went there with my family . My kids also like that place . They warmly welcome us to the lobby. They have huge lobby with nice cute elephants. From the lobby you can reach to there food court and shopping arcade . From the reception Gaveesha did our checkin. He was very friendly person. Showed us all the things in the hotel. They have heated swimming pool too. Unfortunately we ddnt used there spa but i heard that one also good . Food was super delicious .brekfast buffet was very nice and good. Everything was here very nice we will coming back soon .

This is a very nice place to stay, clean and well kept. Excellent location from which to explore. Walking distance from many attractions. I wish I had a few more days. The food was good and hotel amenities are good. I highly recommend this place if you are visiting Nuara Eliya. I think it was better than the 5-star hotel I just left.

One of the most favourite hotel in nuwaraeliya city. Earlier we liked to visit grand hotel but recently we went there.they welcome us very politly and offered hot towels and welcome drink too. For the welcome drink they offered us a nice cup of tea.we lucky to get our rooms buy 12.30 noon. They have heated swimming pool . We really enjoyed . We had a nice spa treatment too. Food was tasty and nice . They have buffet with big spread. Will visit again .

We stayed one night they gave us good room but the whole room was full of dust and bathroom was clean but still stinky. We found insect in the bath even in the food area . Food court food was extremely bad and buffet was okay . So much improvement required . They way the charge is not justified. They need to take care of cleaning , vacuuming part along whole hallway is dusty . Food court area food must cheak their services are also below standard. Though buffet area staff courteous and food was good Though not going to recommend due to cleaning

Would give 0 stars if could. We stayed in Nuwara Eliya for 3 nights. First 2 nights at another 5 star, and the last night at Araliya Green City. The last day/night was the worst, ending our great holiday on a bad note. We left the hotel after giving our feedback and criticisms, making our mind to not choose this hotel ever again due to the following reasons. 1. After we complained, we were told that many guests have brought in others from outside and most have left without paying. Even though this buffet area was separated for hotel guests only, some guests have brought in outsiders for the buffet and also to stay in the rooms which was solely for the guests only. As a result, the buffet area for guests was overcrowded and it seemed like there weren’t enough tables for all occupied rooms. No capacity. Guests should also know to follow the codes of conduct of the hotel to make everyone's stay pleasant, not just their own. 2. Upon entering the hotel lounge, the place looked and felt chaotic. It looked like a busy mall than a hotel. Overall, the hotel was huge and spacious, however the rooms weren’t maintained properly and the dining area was utter chaos. The hotel is placed in the middle of the town, however being a 5 star hotel, I think there is a huge amount of potential for the hotel to improve their standards to make the guests want to come back again, especially if they consider themselves to be 5-star. The cost of the rooms was not worth it. We felt like we wasted our hard-earned money.

Overall it was a great experience. We booked a half-board double room. The breakfast was fantastic with a lot of varieties. Dinner was also good, but we weren't much satisfied with the salads provided with the buffet. Other than that everything was great and we can recommend this place for anyone for a perfect stay in Nuwara Eliya.

We went there on our vacation. The location was perfect. There was a separate mall as well as a salon. The food was perfect. The staff was helpful and very nice.

Service is zero No matter who u call your phone never connects. More Indian / vegetarian food need to be added. Don't add food adftives and make people Ill. Serve as much as asked. Don't expect a guest to become a Buffalo finish off Don't expect what one likes other will like. Hey need to match up to the price they are asking. Don't ask more and deliver less.

Great place to stay if one wants to be close to town. Food was just superb! Great variety. Heated Pool was also good. Enjoyed my stay.

The food and maintenance were mind blowing. The staffs were very hospitable and helpful. Mr. Rukshan Rathnayake's service at the hotel was a memorable and unforgettable one. Thanking him for his service at best🤝. The place was worth the visit full of exotic and aesthetic characteristics. Highly recommended!🥰

This is a really nice hotel situated in the heart of Nuwara Eliya with everything within walking distance , rooms are really spacious and well appointed , we had a family suite consisting of two rooms connected by a living room. Dinner was Buffet style with a very good selection and there is also a food court adjoined to the lobby . Hotel is well worth staying in if you are in Nuwara Eliya staff are very helpful and friendly

Nice rooms and customer service, good foods. Enjoyed it. Only thing is the heaters for the room didn't work, so we slept in cold

Wonderful hotel, very clean and huge rooms, there is warm swimming pool, but so small for this 5 star property. Food was amazing and staff are so polite. Must stay place in Nuwara eliya

Food is delicious and Rooms are clean and large. If you are looking for the hotel with a view this is not the place. Its like a ordinary apartment and not many places to see. But you can walk around the city with ease since situated close proximity to Nuwara Eliya town

Compared to what's offered in 5 star hotels in Colombo for high tea buffets of around more or less same price, this is more like a scam. (Note that we were 100% satisfied with their dinner buffet in our last trip so we went there again but definitely will not go again for high tea.)

High Tea "Buffet" arranged on request for 26 of us. Utterly disappointed at their service considering that they are a "5 star"hotel & also rated no.1 in Nuwaraeliya by TripAdvisor. Not worth it. Only 9 items for 3000 (also only around 1 of each per person) so we cannot even call it a "buffet". Bread items served were stale. Not even a drink to sip on. Also they also made us wait 1 hour past our quoted time.

Had a nice stay. Opted for half boarding and it was worth the price. Breakfast and Dinner options were superb. Location was in central area near the Park, local market, bus stand

Stayed over the Christmas holidays (2022). Very friendly staff, amazing selection of food. Rooms were very spacious. Highly recommended.

Very good hotel. Rooms services and administration. They prepared for us halal meat and chicken. Rooms are very wide. Recommended.

I had a beautiful stay at Araliya...staff is so well cooperative and takes care of all the customers. Good food and nice location compliments overall experience. Thanks team Araliya Green City !

I did not live in the hotel, but I visited the hotel restaurant where the food was very normal. Unfortunately, I did not enjoy it. However, it is true that those who place orders are friendly, but Al Shaf and his team need more care, education and attention to food hygiene. This is my personal opinion through my experience and I will not repeat it. Please help them

It was a great experience. We booked a half-board double room.the childrens love the deserts, The breakfast was fantastic with a lot of varieties. Dinner was also good, but we weren't much satisfied with the salads provided with the buffet.

My husband and I stayed here 24-3-2023. The staff are fantastic and the room incredibly spacious, comfortable and clean! There is a private sitting area, two desks and a kitchenette with dining table and chairs. Everything you need is on the premises. Highly recommend!

Located at city center and it was convenient for traveling and other works. Friendly staff, warm welcome and food also good. The only disappointment we got there is we tried several times to get in-room dining in the morning since around 8.30am but they didn’t respond through the phone and it was a waste of time.

The place was awesome! Everything was perfect as our requirements! The Staff was so nice and the service they gave us were really perfect until out stay! Specially Thanks to Mr.pawan & Mr.Ramshan.