Indian Institute of Liver and Digestive Sciences image

Indian Institute of Liver and Digestive Sciences

Hospital β€’ Doctor β€’ Research institute

One of the Most Reviewed Hospitals in Rajpur Sonarpur


Address

Sitala East, IILDS, Hospital Rd., Rajpur Sonarpur, Kolkata, West Bengal 700150, India

Website

iilds.in

Contact

+91 33 2434 2300

Rating on Google Maps

3.60 (669 reviews)

Open on Google Maps

Working Hours

  • Monday: (Christmas Day), Open 24 hours, Hours might differ
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours

Featured Reviews


Frequently mentioned in reviews: appointment (21) hospital (11) call (11) doctors (9) patient (9) treatment (8) good (8) management (6) endoscopy (6) kind (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Biswajeet C. 3 years ago on Google
    Sonarpur, in the southern suburbs of Kolkata, West Bengal. The institute will be around 40 km from the Dumdum Airport, 30 km from the heart (Esplanade) of the city, 8 km from Garia and 3 km from the Sonarpur railway station. Narendrapur Ramakrishna Mission is 5 km away. Liver and gastrointestinal illnesses are emerging as health-care priorities in India. The management of liver and gastrointestinal diseases has changed significantly in the past two decades. Molecular (gene-based) methods have provided precise diagnostic tools. Therapeutic endoscopy and interventional radiology have changed the approach to many diseases of the liver and biliary tract, including the pancreas. Imaging modes like the MRI, CT scan, ultrasonography and Fibroscan are yielding higher and higher resolution and precision every day.
    19 people found this review helpful πŸ‘

  • 1/5 RAKESH A. 10 months ago on Google
    Receptionist counter have two curial lady, behaviour just like wild behaviour. Please immediate change them, this two curial lady. They look like doggy 😫😫😫😫😫
    16 people found this review helpful πŸ‘

  • 5/5 Prayag C. 1 year ago on Google
    Dr .Souvik mitra is a god for our family , the way he handled such a difficult case of our family , when all india doctors suggested liver transplant . Later also gall bladder surgery done by Prof Barun nath and Dr anusuya . Our heartfelt greetings and gratitude.
    12 people found this review helpful πŸ‘

  • 1/5 DEBASISH M. 1 year ago on Google
    Very worst management from beginning such as appointment. There is not a systematic way of appointment and also for communication or information. Then no proper way after booking consultation. You have to spend a huge days for appointments and thereafter for investigation dates. Then again you will suffer for reporting appointment. So don't waste time and find other way for better treatment.
    10 people found this review helpful πŸ‘

  • 1/5 Faruk K. 1 year ago on Google
    Very pathetic situation. Took my entire day just for an USG. Waited 18 hours without food. Not recommend Adding - hospital members allowed to roam freely but the patients and their families are not. If wanted to see a wrongly managed hospital. You are welcome.
    9 people found this review helpful πŸ‘

  • 5/5 Sourav A. 2 years ago on Google
    Well treatment at low cost. Highly experienced gastroenterologist are available. Well and organized nursing home.Home rent facilities available out side the nursing home.
    9 people found this review helpful πŸ‘

  • 5/5 DEBDAS H. 1 year ago on Google
    This hospital Treatment best. All Quality Doctors available in this Hospital.
    9 people found this review helpful πŸ‘

  • 1/5 Poem S. 7 months ago on Google
    Hi Team, It is very sad to know that , that appointment desk had informed to call at 9:00 am for Abhijit chowdhory appointment . But every day phone gets beep sign and gets disconnected ( please note the call does not gets into waiting list just gets disconnected automatically ) . If the doctor only wants to see references candidates then there is no use to let common people give a fake hope . PS: please do not give an excuse of line issue , because it is intentionally doen every week .
    5 people found this review helpful πŸ‘

  • 1/5 Sayantan G. 9 months ago on Google
    Completely Fraud. Worst Management system. Renowned Doctors should be ashamed to be a part of this Organization. They just want to play with patient's patient. its more easy to get an appointment to vellore or any other hospital in India. there is no transparency of getting appointment. They are doing completely fraudulent.
    4 people found this review helpful πŸ‘

  • 1/5 Sampurna B. 10 months ago on Google
    Very bad experience. One must appoint other doctors. The phone lines are all fake none of them work. I try calling from 2 phones one say busy other says not answering at the same time . Other numbers just play horror music. PLEASE DO NOT WASTE YOUR PRECIOUS TIME FINDING AN APPOINTMENT IN IILDS.
    4 people found this review helpful πŸ‘

  • 1/5 MANISHA M. 11 months ago on Google
    Dctrs are very good , bt the management is worst.. They behave so badly during appointment.. booking an appointment through ph is like you have to be lucky enough to get. Week after week we tried , like that the patient's follow up time given by the dctr is delaying. Then how the treatment properly be followed? They have some kind of syndicate for appointment booking in exchange of money I guess. Disgusting!!!!!
    4 people found this review helpful πŸ‘

  • 4/5 Tannistha L. 4 months ago on Google
    Its a 4.5 from me and not 4. My mother has been under treatment for over two years. Qualified doctors and the staff is courteous and supportive. The best part is that there is a proper system in place to meet/consult the doctors when the patient has been admitted and they release the patient promptly and don't unnecessarily hold on to them. Personally would recommend the hospital to everyone
    3 people found this review helpful πŸ‘

  • 4/5 Soumya M. 9 months ago on Google
    Good qualified doctors. Nice and clean ambience. Staff are courteous , polite and knowledgable. All walks of people come to this institute and all are well taken care of. Wish them all the success.
    3 people found this review helpful πŸ‘

  • 1/5 Arpan G. 1 year ago on Google
    Lady receptionist like chapri behavior Ok But I have a big question ? When I visit first time dr kisalya he take me Ultracet or esomac 40, when I feel serious gastric pain sir suggest endoscopy and upper abdomen usg and said if u do endoscopy Monday u go to reception and booked,but chapri lady say endoscopy now not done here πŸ˜‰, I angry and said ok go to dr kisalya he said Monday he done endoscopy, the chapri gang then my prescription insert at lest 5 patient down.ok no problem Then endoscopy done report see dr kisalya u r report ok nothing to do ,I asked sir it's nothing the πŸ€” pain , iv dortin ds 4 times midnight tramadol 3 days it's possible, sir say world famous dailoug go to phycriatist . I am phycriatist patient. So I have a big question πŸ€” most prestigious center how to hire this type of dr. All most 50 person people asked my it's really dr. Please πŸ™ note that if patient said she or he suffering from pain go to phycriatist . So my experience so πŸ‘Ž
    3 people found this review helpful πŸ‘

  • 1/5 Sumit S. 6 months ago on Google
    1. My experience with doctors were satisfactory for that one star. 2. But staff nepotism is too evident. 3. Front desk behaviour is very bad over Phone 4. dont bring your patient if you dont have money 1day here costs around 90k for icu it may get even more expensive depending on you patients condition
    3 people found this review helpful πŸ‘

  • 5/5 Atanu M. 5 months ago on Google
    Everything is good but behaviour of Dr. Partha Thakur is not good though his medicine resolved my problem. The doctor threw my report just because I had done my report from outside. And also he told "ΰ¦¬ΰ¦Ύΰ¦šΰ§ΰ¦›ΰ¦Ύ ছেলে ΰ¦°ΰ¦Ώΰ¦ͺΰ§‹ΰ¦°ΰ§ΰ¦Ÿ করিয়ে নিয়ে আয়" ; I don't know what kind of behaviour this is.
    3 people found this review helpful πŸ‘

  • 1/5 sougata d. 1 year ago on Google
    They have some kind of syndicate for appointment booking in exchange of money I guess. I tried to book appointment of dr.avijit Chowdhury over phone call the call was connected but nobody answered, I tried for almost three hour but failed . Something fishy is going on.^_^
    2 people found this review helpful πŸ‘

  • 5/5 sagar t. 6 months ago on Google
    This hospital is doing good job in the field of Gastro. Overall the hospital staffs are helpful. Neat and clean. They also value one's feedback for continuous improvement. More importantly this hospital provides good care at affordable price.
    2 people found this review helpful πŸ‘

  • 4/5 labina s. 1 year ago on Google
    Very nice hospital. All their doctors are good. Environment is good.
    2 people found this review helpful πŸ‘

  • 5/5 Minhaj U. 1 year ago on Google
    Life saving team Indian I.L.D.S. l am very gladly say that you have the power to take a critical pecent and recovery. My pecent name Nur Uddin Siddiqui he got his life from your team. I don't know all the team members name . Thank you so much all..go ahead.Only one Dr.Kishalaya i remember you ❀️
    2 people found this review helpful πŸ‘

  • 5/5 Priyanka C. 6 months ago on Google
    Hello! My father was admitted here for this gall bladder removal surgery and he received excellent care and support during throughout. All rhe staffs are very good and cordial. Everyone has been kind and helpful to us. The medical support was smooth and hassle free.
    1 person found this review helpful πŸ‘

  • 1/5 Krishnendu S. 10 months ago on Google
    Worst behavior by receptionist in front of Dr Abhijit chowdhury's chamber Behavior training needed . Appointment system for a doctor is very bad
    1 person found this review helpful πŸ‘

  • 5/5 saheli c. 5 months ago on Google
    The Indian Institute of Liver and Digestive Sciences is exceptional in its specialized care for Liver and Digestive health. The dedicated staff and state-of-the-art facilities make it a trusted institution for those seeking top-notch treatment. Highly recommended for its expertise and patient-centric approach.
    1 person found this review helpful πŸ‘

  • 5/5 Tapan Kumar D. 4 months ago on Google
    My daughter was treated here.She & myself thank all categories of staff & doctors for their active,kind,sympathetic, careful cooperation for the most logical treatment and ultimately made the correct diagnosis which was really challenging.I feel proud of this institution.
    1 person found this review helpful πŸ‘

  • 5/5 Baisali S. 6 months ago on Google
    IILDS is the best liver and digestive treatment centre. Dr. Abhijit Chowdhury and his team are equally god for me. All staffs including nurses, operations and administration, securities are extremely caring and empathetic. This hospital has all modern and latest equipment’s and instruments to provide the best treatment for every patient.

  • 1/5 Hrishita 5 months ago on Google
    Worst management ever. You'll never get an appointment when needed. Appointment can be done only through phone and the numbers don't work. 4 numbers are there, none works. Only pros of the institution are the doctors, aside to that, management and the operation are awful.

  • 1/5 Sajid L. 10 months ago on Google
    I kept calling and calling but No one picks up the phone for booking an appointment.. this is a worse kind of irresponsible institute.. stuffs are very bad too ..

  • 5/5 Subhadeep S. 5 months ago on Google
    Affordable, yet Top Quality medical care, for everything Liver or gastro diseases; This is an Excellent facility near Kolkata. HIghly recommend, Dr. Srijan Majumdar for his excellence. While for anything logistical need there's always Mr. Addi with a patient smile to help.

  • 1/5 Tanmay M. 1 year ago on Google
    worst hospital ever and most of all call appointment ...worst way to take an appointment by 50000 call if you are lucky..Just nonsence type of administration..there are no emergency too wah wahh

  • 1/5 Bivabasu M. 4 months ago on Google
    Recently I am trying to Book an appointment of Dr.abhijit Chowdhury for my mother.1st I have call on Wednesday for Thursday's appointment I am trying to connect call from 9 am to 11 am literally I am done a call in every min but didn't connect then after 11 am call connect normally but they said that the appointment is full. I have also call on today for Tuesday's appointment same thing happenen.what should I do? My mother came from gangarampur which is 472 km away from Kolkata. I also cancel train ticket of my mother which worth is 670 for only tomorrow's appointment now they did same thing. Sorry I have to say that the management is very poor.


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