2/5 Prijish P. 9 months ago on Google
During
our
visit
to
Rameshwaram,
we
decided
to
try
out
Khalias
Biriyani
for
lunch.
Unfortunately,
our
experience
at
this
establishment
fell
short
of
our
expectations,
prompting
us
to
provide
an
honest
review.
Firstly,
we
had
hoped
for
an
authentic
biriyani
experience,
especially
considering
the
potential
Bengali
influence
in
the
kitchen.
However,
we
were
disappointed
to
find
that
the
biriyani
lacked
the
flavors
and
taste
that
we
had
anticipated.
The
excessive
use
of
masalas
overwhelmed
the
dish,
ultimately
detracting
from
our
enjoyment
and
making
it
a
lackluster
meal.
Customer
service
is
an
essential
aspect
of
any
dining
experience,
and
unfortunately,
the
servers
at
Khalias
Biriyani
failed
to
meet
our
expectations.
Their
lack
of
attentiveness
and
poor
knowledge
of
customer
service
were
evident
throughout
our
visit.
We
felt
overlooked
and
neglected,
with
little
effort
made
to
ensure
our
satisfaction
or
address
any
concerns
we
had.
Furthermore,
the
washing
area
at
the
restaurant
left
much
to
be
desired.
It
was
poorly
maintained
and
unclean,
which
was
not
only
unhygienic
but
also
contributed
to
a
negative
overall
impression
of
the
establishment.
Attention
to
cleanliness
and
maintaining
a
pleasant
dining
environment
are
crucial
aspects
that
Khalias
Biriyani
should
address
to
provide
a
more
inviting
experience
for
their
customers.
Considering
our
disappointing
dining
experience,
we
cannot,
in
good
conscience,
recommend
Khalias
Biriyani
to
anyone
seeking
an
enjoyable
meal
in
Rameshwaram.
The
lackluster
taste
of
the
biriyani,
coupled
with
subpar
customer
service
and
a
poorly
maintained
washing
area,
made
for
a
less-than-pleasant
visit.
It
is
our
hope
that
Khalias
Biriyani
takes
these
critiques
constructively
and
makes
improvements
in
the
areas
of
food
quality,
customer
service,
and
overall
cleanliness.
Addressing
these
concerns
would
undoubtedly
contribute
to
a
more
positive
dining
experience
for
future
patrons.
2 people found this review helpful π