Orchid Medical Centre image

Orchid Medical Centre

Hospital General hospital Private hospital Medical lab X ray lab

One of the Most Revieweds in Ranchi


Address

H.B. Road Near Lalpur Thana, New Barhi Toli, Ranchi, Jharkhand 834001, India

Website

www.orchidmedcentre.com

Contact

+91 91171 00100

Rating on Google Maps

4.60 (13.3K reviews)

Open on Google Maps

Working Hours

  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours
  • Monday: Open 24 hours

Featured Reviews


Frequently mentioned in reviews: hospital (111) staff (98) good (84) medical (49) experience (44) patient (43) doctors (40) treatment (39) time (38) service (37)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Shashikant K. 1 year ago on Google
    This hospital is fully type of business.. If you have a insurance of 5-6 lacks they will suck all the amounts within a week. If a patent is in good condition doctors say that this patent is in critical situation. They know that patent is having insurance. Regarding behaviour of hospital staffs reception, guards, are not good. No dought nurse behaviour is good Attender sitting area is not available in the hospital… Worst service…. Don’t admit in this hospital you will realise at the end.
    28 people found this review helpful 👍

  • 1/5 Vineet R. 2 years ago on Google
    The Hospital is only good for its few doctors, rest management and staff behaviour. Neglected nursing behaviour. False and excess billing and too expensive. False billing of disposable items. Only recommend for one week initial treatment in emergency untill one arrange a bed and place somewhere else for the patient in some good hospital.
    19 people found this review helpful 👍

  • 5/5 S.C A. 3 months ago on Google • 1465 reviews New
    Multi Specialty hospital in Ranchi.Good caring to patients.Offering good service.Well behaved staffs.Icu ,wards,emergency,opd and other services available here.Waiting room available.Lot’s of parking place not available here
    1 person found this review helpful 👍

  • 3/5 Divyanshu Benjamin G. 1 year ago on Google
    Hospital is hygienic and best of amenities and doctors in town. This hospital is crowded you need keep 2-5 hours extra time if you are visiting this place. Lack of parking space is the huge problem of this hospital. Doctors, Medical and Non-Medical staffs are Awesome, except Hospital's TPA department is very rude manier times ended up with heated argument.
    7 people found this review helpful 👍

  • 5/5 Rakha Hari S. 1 year ago on Google
    My wife was admitted to this hospital, the moment we reached the hospital gate, immediately the nurses came with wheel chair and took her to the emergency ward, then she was diagnosed and admitted for further treatment. She was in room no 412 down with dengue, right from her admit to discharge she was given top class treatment, and top class care. All the nursing staffs, housekeeping staffs ,Doctors and other support staffs were very polite , courteous and we'll mannered, especially the nursing staffs at the 4th floor were exceptional. My wife stayed there for 4 days, and all the 4 days she received the best care and treatment. The food quantity and quality was very good as per patient standards, with good variety. Cleanliness was top notch.Right from the admit till discharge our experience was amazing. I congratulate the management of this hospital for such great leadership and such a good team. I believe with such wonderful team no patient can go uncured. Good job. With my experience at your hospital I can certainly give you the tag of," The best private hospital in Ranchi ". All the best keep it that way always.
    6 people found this review helpful 👍

  • 2/5 Pradeep M. 6 months ago on Google
    No doubt doctors are good here. I'll give 4.5/5 star for doctors. But Hospital bill, medicines & consumables, diagnostics, room rent are too expensive here & may cost you in lakh within 2 to 3 days. They do unnecessary time pass during discharging..only to add some extra bills. Hospital management always try their best to charge you maximum in all possible way where money could easily be saved.😔👎 if you don't have good savings/earning then think wisely before visit. Some hospital employee force us to give 5 star rating.
    5 people found this review helpful 👍

  • 5/5 Avijeet M. 2 years ago on Google
    Everything is fine except one rule. A attendent have to be with patient for 24 hrs else the patient will be shifted to ICU. I personally feel this should not be imposed forcefully. I mean everyone wants to be with patient as much as they can.. But every time it's not possible.. This should be taken into consideration. My personal experience with this is very horrible, when I got the call from hospital at late night about 1:30 am that they are shifting my patient to ICU. I requested him that I m alone and I have taken the room far away from hospital but they even didn't consider my problem. And I had to go to hospital at that very night. That was quite horrible.. Everything rest was good.
    4 people found this review helpful 👍

  • 1/5 wasim p. 2 years ago on Google
    We recently had our baby delivered here and the review is based on my experience at the hospital and it is strictly for the Orchid TPA team. Extermely unprofessional and laid back team. No respect for patients time or inconvenience caused to patient. 1. No alignment between what Billing (front desk) and insurance team says to patient. 2. During admission was told that covid test is refundable but later was informed it was not. And by the way its 2200, which is way to high. 3. Discharge took almost 12 hrs as the TPA team missed out on mail from the insurance company. 4. Wrong bill was sent to insurance company ( rates which was applicable to cash patient) which caused further delay in discharge. 5. Very rude and unprofessional behavior from the staff when questioned about the delay in discharge process. 5. Last 2 days the baby was in NICU and mother was under forced hospitalization for feeding the baby. We wanted to downgrad the room from super deluxe to private. Which was promised earlier but we never got the room and ended up paying for super deluxe room. 6. Had to follow up every day twice for my security deposit refund and finally got it 5 days after discharge. Overall we were okay with the treatment but the billing and TPA team have given us a nightmare. Definitely this is our last visit. Please don't visit if you want a Hassel free experience.
    4 people found this review helpful 👍

  • 1/5 Saurabh P. 1 year ago on Google
    Really disappointing experience..as someone else mentioned that apart from a few doctors, the staff (specially security & nursing staff) & management are really ill mannered and should be trained on how to respectfully talk to a customer/patient or your staff will burn the image of your hospital to the ground!! Also I'd like to add that please keep fully informed and aware staffs at the reception, as yesterday morning i was told that we don't need a number in advance, and now i have been sitting since 9:15 waiting for the doctor who just arrived around 10:40 approx. Is your customers, time, energy and money invaluable? Or the people at orchid hospital have opened the hospital just for the sake of milking out cash from their customers!! If there was a rating below 1 star, I'd rate that
    4 people found this review helpful 👍

  • 5/5 ranjaykumar g. 1 year ago on Google
    Good hospital and best Doctor Mr Ranjeet Kumar child doctor. Very very best service all employees.
    4 people found this review helpful 👍

  • 5/5 Sachin S. 10 months ago on Google • 217 reviews
    A very well managed hospital with all the facilities available without any hassle. Very clean campus and so helpful staff. Regular check up by Nurses and cleaning staff. Rooms are quite spacious and with good ventilation. My father Got treatment for Hernia over here by Dr. Raman. All things good.
    1 person found this review helpful 👍

  • 5/5 anooja k. 2 years ago on Google
    It has been a great service at hospital all through our duration. All the staff are caring in nature and they keep on visiting in between through out the time. I highly recommend this hospital for all. Good hygiene is also here, that is most important in hospital. Satisfied with orchid hospital 👍✌️
    2 people found this review helpful 👍

  • 5/5 Amaresh Kumar S. 1 year ago on Google
    It is the best hospital in Ranchi. Had wonderful experience while getting treated here. Expert doctors provide very good quality medical services to the patients. Advanced treatment with good pathology department. Nursing staff are very caring. They have a good sense of responsibility. Rooms are very comfortable with modern amenities. Catering services are of excellent quality with utmost care of hygiene. The hospital has different departments for treatment of various types of diseases.
    2 people found this review helpful 👍

  • 5/5 Suraj suraj k. 1 year ago on Google
    Best hospital in Ranchi. Dr. Ekam and other hospital staff behavior is very good. But one pharmeasy staff behavior is rude not all.
    2 people found this review helpful 👍

  • 4/5 Shashank S. 1 year ago on Google
    Good hospital with good doctors and good facilities. However parking is an issue here. People have to find spaces on the road beside.
    2 people found this review helpful 👍

  • 4/5 Swati K. 4 months ago on Google • 13 reviews
    A very well managed hospital. The staff here is very warm and welcoming. Facilities are top notch. Doctors are very attentive, they take time to understand your problem. My first visit was in May and since then I'm sure that I'm in good hands. But I'm unhappy with only one thing that is waiting time ... Most of the time I need to wait for more than 40 minutes at reception and I really want this to improve.
    1 person found this review helpful 👍

  • 5/5 Virag D. 4 months ago on Google • 8 reviews
    Very good hygiene, clean and well behaved staff. All the facilities are world class and treatment is done with latest techniques and quality machines. The location of the hospital is also very convenient and approachable. Thank u so much team orchid for wonderful service. Keep doing good to the society. God bless
    1 person found this review helpful 👍

  • 1/5 vikrant k. 2 years ago on Google
    Kindly do not visit this hospital. I have faced a major medical negligence from medical staff. They just keep charging you and don't render proper services according to that.
    1 person found this review helpful 👍

  • 5/5 Santosh C. 2 years ago on Google
    Helpful and professional Doctor's 🎅 and team. Floor manager 🤶 and house nurse 🤶 you can relay on. Thank you for all your help and patience. Best wishes and🎄 Mery Christmas 🎄
    1 person found this review helpful 👍

  • 5/5 Sandip G. 2 years ago on Google
    Overwhelmed with the highly satisfying holistic experience. Starting from the quick seamless admission process, the patient and patient's relatives felt at home in the spotlessly comfortable ward room and warm care of the hospital staff. Medical consultation and treatment process were very professional. Nursing staff, housekeeping staff, canteen and other support staff were always available on hand to help with a smile. Several hospital staff by turns visited from time to time throughout the day to enquire the patient's health status and comfort level. Patient's discharge process was smooth and hassle-free. A culture of care and customer centricity to create a very comfortable experience for the patient was clearly perceptible. An exemplary institution and its employees deserving the best accolades in the field of medical services.
    1 person found this review helpful 👍

  • 5/5 Ashok B. 1 year ago on Google
    Would rate as the best hospital in Ranchi. My father was admitted in a very critical condition and he was taken care of here as soon as he got admitted. Was relieved after seeing my fathers progress next day. Thank you so much for the excellent service.
    1 person found this review helpful 👍

  • 5/5 AMRITA K. 1 year ago on Google
    Courteous staff, nurses and TPA process was smooth. Special thanks to Dr. VK Maheshwari, he is next to a devine angel. My father had a complicated surgery of two major issues- Hernia and Gall bladder stone. Both were done in one go with laparoscopic surgery. Really grateful to you sir. He is one of the rare doctors who responds to calls even late evenings. Extremely caring and courteous in his behaviour. Also Dr. Ekam - really compassionate towards patient and attendants. Thanks again to the hospital and the Dr. Maheshwari and Dr. Ekam Kumar.
    1 person found this review helpful 👍

  • 5/5 RAJENDRA K. 1 year ago on Google
    Excellent service. Qualified doctors with humble nature. Nursing staff and floor manager all are very polite and have good sense of responsibility. Fully satisfied with the management and health facilities.
    1 person found this review helpful 👍

  • 1/5 SANTANU P. 1 year ago on Google
    There is no waiting hall area for public those who comes for treatment..... Patient Discharge process also is much time taking almost 3-4 hrs..
    1 person found this review helpful 👍

  • 1/5 Abida B. 1 year ago on Google
    First thing first Nursing staff was good. Doctor's not at all good. Please please please avoid coming to this hospital. I read so many comments that says the same thing but I did not follow. If you are reading this. Please safely avoid getting into their trap and loose all your savings.bed 305 from 5/4/23 till 13/4/23. Nothing was done. Doctors were divided over to do or not to do the surgery.every other day something or the reason to make us stay and stay longer. I paid 136000 and decided to come out Lama discharge. Hope that helps
    1 person found this review helpful 👍

  • 4/5 Wandering W. 10 months ago on Google
    My mother was admitted for an Acute Kidney Injury in a very serious condition. The response at the emergency room was quick and they quickly shifted her to the ICU after some procedure, the treatment in the ICU was exceptional and under Dr. Navin Burnwal, my mother made quick recovery and was shifted to the ward in 10 days. We’re grateful to the staff, especially paramedics who are extremely well behaved and responsive. The management staff are also very supportive and are friendly.
    1 person found this review helpful 👍

  • 4/5 Mona P. 10 months ago on Google
    Services are satisfactory. Nursing and housekeeping members are very helpful. Dr. are knowledgeable. But medicines are way too costly and given on MRP rates that is only affected our process. Rest we can go for any sort of treatment.
    1 person found this review helpful 👍

  • 1/5 kapil s. 9 months ago on Google
    Not pleasant experience. The day I got discharged not even a single nurse bothered to give any medicine for the day. Accounts department is very very poor. For discharge they take entire day and I had a refund due which has taken now 5 days and still clue less
    1 person found this review helpful 👍

  • 3/5 Sudeep T. 9 months ago on Google
    Infrastructure is very poor and beds are outdated and uncomfortable.. The toilet seat in my room was broken, and no toilet roll.. The housekeeping staff uses the same pair of gloves to make the patient's bed and handle the dustbin.. The overall hygiene of the hospital is questionable.. The food quality has detoriated(from 8 to 6 out of 10)..The dietitian said that will be sending softer roti but received the same ones (tough to eat).. The nursing staff and doctors have always impressed me and they did so this time.. Unlike my previous visits the management made admission and other formalities very very easy for us, so good job there!!
    1 person found this review helpful 👍

  • 5/5 Jay M. 6 months ago on Google
    I recently had the opportunity to visit Orchid Medical Centre and I must say, the experience was nothing short of exceptional. From the moment I walked in, I was greeted with warm smiles and a welcoming atmosphere. The staff at Orchid Medical Centre are truly dedicated to their patients. They were attentive, professional, and went above and beyond to ensure I was comfortable throughout my visit. The doctors took the time to explain my diagnosis in detail, answering all my questions with patience and understanding. The facilities at Orchid Medical Centre are top-notch. The hospital is clean, well-maintained, and equipped with state-of-the-art medical technology. It’s clear that patient care is their top priority. In conclusion, I highly recommend Orchid Medical Centre for anyone in need of medical care. Their commitment to patient satisfaction, coupled with their medical expertise and excellent facilities, truly sets them apart.
    1 person found this review helpful 👍

  • 4/5 Tinku J. 4 months ago on Google • 4 reviews
    Hospital staff behaviour is too good who care patient well and safety of a patient. When I was admitted, Doctors Prescribe the right medication. Also provide adequate follow-up. He saves my life. A special thanks Thanks to all hospital staff and doctors to provide special care and emotional support 🙏🙏

  • 5/5 vishal d. 2 years ago on Google
    Visit to a hospital should never be stressful, more than what we already are by being worried about our unwell loved ones. Orchid Hospital has well trained, friendly staff and doctors who helps you and takes care of the patient in the most professional way and don’t hesitate to go the extra mile to tend to all your needs. I was very happy with the service. Cons- The Hospital can do better in improving their infrastructure.

  • 5/5 Rk R. 2 years ago on Google
    HOSPITALITY MANAGEMENT IS TO GOOD AND SISTER & NUSRE BEHAVIOUR IS VERY GOOD... OVER ALL ITS A GOOD EXPERIENCE

  • 5/5 Himadri M. 2 years ago on Google
    It's a great experience with this hospital.. there's higine its out standing . And surviceare too good . I recommend others that you can believe there survice..

  • 4/5 rohan s. 2 years ago on Google
    Tpa process can be more smooth and should not ask for pre security deposit before admission and treatment.

  • 5/5 Somesh J. 2 years ago on Google
    I am into the hospital industry and being a doctor I would like to recommend OMC for many reasons. My son was admitted here , underwent small procedure, the staff at Radiology is just great and cooperative. Admission desk to TPA are very helpful inspite of being so busy. Wards are clean, nurses are well behaved and well dressed. Kudos to all departments like HK, Nursing, kitchen. Floor supervisor Ms Deepika was of great help. Nursing coordinator Ms.Ruby was prompt in rounds. I cannot name individual sisters but they did a good job. Dharmendra, Kartik from services were always smiling and prompt. Once again thanks to team OMC for such great service.

  • 5/5 prakash c. 2 years ago on Google
    Excellent behaviour of Doctors n very goodF nature of all floor staff..

  • 5/5 KKC - Kundan Kumar C. 2 years ago on Google
    In total it was a good experience. Good staff behaviour.

  • 5/5 PRASHANT S. 2 years ago on Google
    Possibly the best affordable medical facility in town. Dr Kunal, Urologist is very meticulous in his art. All queries answered. Some suggestion....Emergency entrance to be more visible with easy access.

  • 5/5 Somnath M. 2 years ago on Google
    GOOD EXPERIENCE IN ORCHID HOSPITAL, ALL DOCTOR AND STAFF VERY GOOD IN BEHAVIOR. DR V K DHANDANIA , DR J K GHOSH, DR FARAN GOOD DOCTOR FACULTITY THE TREATED MY MOTHER AND CURED MY MOTHER ONLY JUST REDUCING THE QUANTITY OF MEDICINES, SIMPLY MAGIC. HOUSE KEEPING STAFF ALSO VERY DEDICATED IN DUTY, DO CLEANING AND DISINFECTANT ROOM IN VERY STERILE WAY IN COVID ENVIRONMENT. GOOD JOB THANKS TO ORCHID FACULTITY FOR SUPPORT AND CARE. REGARDS MR S MUKHERJEE.

  • 4/5 Pawan K. 2 years ago on Google
    Over all Good Hospital, Doctors are friendly, Nursing staff are helpful and friendly, cost effective l, only one thing which I didn't like is discharge process, Take huge time for this, I have been charged More than 6+ Hrs.

  • 5/5 Deepak K. 2 years ago on Google
    hospital is too good and the memebers are well trained and they know how to help patients and how to encourage them . they are always ready to help you. overall all are awesome .

  • 1/5 Rahul B. 2 years ago on Google
    My paralysed mother was admitted in this hospital on 15 sep 2021 at NCU and she fallen from the bed on 16th night causing to which she got really bad injury on he face and shoulder due to which she was under unbearable pain for the complete night. The medical staff on duty that day was so irresponsible that after they did not attended my mother after putting her on bed from the ground. My mother was crying for the whole night and asking to call her attendent ( Me) but they didn't responded and also not even informed me. When I visited her in the morning at 10 AM and I saw her face I got to know that she fallen last night. My question is from the management that 1) why they are working with this kind of unprofessional staff who don't know their Responsibility. 2) Why you don't allow attendent to be with patients if you are not able to handle. Sir Coming to some one with sorry is very much easy but try to keep yourself in my shoe you will understand the pain. Horrible experience 😔.

  • 5/5 Jabi F. 2 years ago on Google
    Had a very great stay. Best services n cooperating staffs. Good room services and house keeping staffs are very active. Nurses are very helping n caring. Doctors over here are cooperating and kind. Thanku orchid medical centre.🙂

  • 5/5 Swayamsiddha K. 2 years ago on Google
    It has been a long journey of three years with Orchid and each year we have been offered excellent service. We are really grateful of the doctors, nursing and all other staff who have taken great care and helped us to bring our bundle of joy home.

  • 4/5 Veenit K. 2 years ago on Google
    The hospital and supporting staffs are well trained and the hospital is equipped with latest equipment and facilities. The hygiene and the cleaniness of room are at the priority keeping in view covid protocal.I will rate this hospital at the highest based on my recent experience.

  • 4/5 Rahul K. 2 years ago on Google
    Service and hygiene is good but need to be improvement in terms of medicine supply and consumption status on regular basis. Else other things good

  • 5/5 SUNAINA U. 2 years ago on Google
    Fully satisfied and excellent services by doctors nurses and floor managers. Thank you for everything. .

  • 5/5 Bishwajit P. 2 years ago on Google
    Hats off to the entire team of Nursing and House keeping for such an outstanding hospitality. Especial thanks to Ms. Nitu Archana.

  • 5/5 INDIAN ARMY S. 2 years ago on Google
    Incredible hospital for especially cardiac patients. Dr shaukat ali and Dr Bhadani are fabulous and very excellent cardiologist. 10/10. Multispeciality services are provided for treatment.

  • 1/5 Mohit A. 2 years ago on Google
    I have seen with my own eyes that nursing incharge - HUSSAIN BROTHER stealing costly medicines - antibiotics, albumin, iv cannula, central line, arterial line and other medical things. I don't know if he is selling these things in outside medical store or using them on patients outside orchid to earn more money than his salary in orchid. It may have force me to pay more money in ICU for my patient.

  • 5/5 Ekta g. 2 years ago on Google
    Very nice facilities... humble nature nd very good quality.m happy for its services.

  • 4/5 Sandeep D. 2 years ago on Google
    Very good hospital with skilled doctors and nurse. I highly recommend this hospital to all

  • 5/5 Mohammad Z. 2 years ago on Google
    Staffs are very helpful and professionals. You can rely on them.. Have good facilities and a clean environment..

  • 5/5 HIMANSHU S. 2 years ago on Google
    Very good treatment done by doctor and good staff and nurse attendent behaviour.

  • 5/5 pornima s. 2 years ago on Google
    Thanks a lot for the wonderful time and a hospitable stay at Orchid ranchi.

  • 5/5 Ankit B. 2 years ago on Google
    Had nice experience overall, cooperative staffs and knowledgeable doctors.

  • 4/5 anshul p. 2 years ago on Google
    Medical facility is very good Clealenss maintenance hospitality very good During covid clean and safety is very good One thing need to modify that is attendant every time to show pass. Because in hospital patient family member much tense some time forget to take pass but security person behave not good for that time so these thing hospital member need to attain in my point of view rest all awesome Thanks

  • 5/5 Saaduddin A. 2 years ago on Google
    I am very thankful to all team of orchid hospital for taking care of my mother. Since last 9 yrs, I am using the services of this hospital. Most excellent part of the hospital is Emergency ward. Whenever a pateint comes to the hospital, without wait or any process, they start examining the patient and doctors are consulted. Then further admission process are carried. They have very good list of doctors, helpful management team, a well managed nursing and including Dietician doctor with canteen services for hygiene food for patient.

  • 5/5 rohini g. 2 years ago on Google
    Here the service is awesome.people gives you best service.doctors and staffs are amazing. hygiene properly maintained. Management is very good.canteen service is also very good for patient as well as attendent.thank you so much for the services.

  • 5/5 Sachidanand P. 2 years ago on Google
    Dr. Saukat Ali is an excellent and no doubt a well behaved cardiologist. I appreciate his treatment in all type of cardiovascular related problems. God bless him and give him strength to serve people in future.

  • 5/5 Amit S. 2 years ago on Google
    Got appointment with Dr Harsh.. literally very knowledgeable doctor. Very good and have empathy with the patients.. recommend for other ENT patients

  • 5/5 Shivam S. 2 years ago on Google
    Nice environment for patients and well packed food as well......good with the attendents as well... Good service for 24*7 for the patients... Overall nice🙂🙂

  • 1/5 Bhumika V. 2 years ago on Google
    Doctors are never available on time give the time to the patient of 9:30 and even after 2 hrs doctor is not available when query done, receptionist tell that doctor Ekam is on round...pathetic service at orchid hospital

  • 4/5 Aiman R. 2 years ago on Google
    The staffs nurses doctors and management are very good and supportive and takes update regularly. The hospital is crowded at times with only one lift for everyone and one pass per patient is very irritating, however the overall experience is good.

  • 1/5 Rajeev S. 2 years ago on Google
    There is only loot of money in this hospital, and the treatment of patients is also not good.Kindly do not visit this hospital. I have faced a major medical negligence from medical staff. They just keep charging you and don't render proper services according to that.

  • 5/5 Ravikant R. 1 year ago on Google
    My mother in law remained admitted for about 10 days. She got excellent medical and nursing attention. All the staff are very courteous and friendly. Strongly recommended.

  • 2/5 RAJESH K. 1 year ago on Google
    I am giving 2 star bcoz 1. No parking area 2. No waiting hall 3. Charges very high But Doctors are gud

  • 5/5 Abha D. 1 year ago on Google
    My patient was under the treatment of Dr Farhan Cardiologist . He is an extremely good and friendly doctor. The other consultant doctors were also very good. The other staff of this hospital were very cooperative and well behaved. The hospital was clean

  • 5/5 Sukhbir S. 1 year ago on Google
    All the facilities are good.. But i think nurses should be more professional... They don't know how much blood need for any sample..also no vehicle parking availability.. Otherwise the hospital is one of the best hospital in ranchi

  • 5/5 Samrat S. 1 year ago on Google
    Best service by the nursing staff and dietician. They were very prompt on call and attended the patient with utmost care. Treatment by doctors were very accurate. They did not over prescribe any unnecessary medicines or tests. Good facility for attendant as well. Food quality and variety of menu was very good. Dietician even customised food as per patient taste and need. Housekeeping staff were efficient and they kept the room and bathroom clean all the time. Overall excellent service by the team. Keep up the good work. Good Luck!

  • 5/5 NISHANT S. 10 months ago on Google
    Treatment, Nursing and everything was excellent and hassle free. Overall expenditure of treatment seems overpriced and can be reduced for better reach to lower middle class as well which constitutes vast majority of State. Btw all other services were excellent. Oh yes.. There were no parking available for cars.. U r on ur own.

  • 4/5 Rama D. 10 months ago on Google
    We had overall very good experience n treatment for our mother. She was treated by DR. M K Bhadani. Very good doctor. All staff of hospital are prompt and courteous. Thank you team Orchid Medical centre. Thanks

  • 5/5 sonali r. 11 months ago on Google
    The overall service is good , however the quality of food being served to the patient should be enhanced. The nursing staff is polite. In short, good experience though few places can have better quality service .

  • 4/5 Anand Kunal M. 9 months ago on Google
    I was admitted here for the treatment of kidney stone and I got proper treatment for the same

  • 5/5 Indra D. 9 months ago on Google
    It's a very good hospital. All the services, doctor, nurses, staff and guards every people are very attentive. With the patient one nurse is always available. They take care of the patient very well. Hospital is very clean too

  • 5/5 Tanu P. 10 months ago on Google
    We had a wonderful experience in Orchid. The hospital is neatly maintained. Each and every staff is so friendly helpful and humble. Some of them we interacted were Bella, Lalita, Sarita, Pramila and Shanti. There is always an assistance at any point of time. I would strongly recommend Orchid Hospital for all medical purposes.

  • 5/5 Vikash G. 10 months ago on Google
    Everything was good but there was certain areas where improvement is required.... 1. Lift services must be separated for normal people & patients. 2. There must be better parking facility. I parked my vehicle on road.

  • 4/5 Grapple S. 10 months ago on Google
    The admission process is smooth. Hospital is well equipped with resources for angioplasty. Overall doctors and nurses know their job well. If going for angioplasty in Ranchi I recommend this place. Dr. Amit Chaturvedi did our counselling well before the surgery. The management needs to be little proactive in terms of TPA and discharge. The waiting hall needs to be upgraded as attendants gets least accommodated in the hospital during and after the surgery.

  • 5/5 AMIT B. 9 months ago on Google
    I had an incredibly positive experience at the hospital. The staff was attentive, compassionate, and professional throughout my stay. The medical team's expertise and dedication made me feel well taken care of. The hospital's facilities were modern, clean, and well-maintained. I am grateful for the excellent care I received and would highly recommend this hospital to others.

  • 3/5 AMIT V. 9 months ago on Google
    Medical facilities are undoubtedly good. Management needs to be trained in handling the crowd, especially receptionists, who need to strengthen in numbers. The TPA, in particular, should speak softly and not like an auditor. Rest the nurses, and hygiene is good. In general, parking facilities, drinking water, and sitting arrangements have to be made in a proper way. I hope this will address soon .

  • 4/5 A K M. 9 months ago on Google
    Medical staff including Doctor, Nurse and others was well behaved and very helpful but on other hand few in front office and billing counter they were very ill mannered and rude. They should not try to threaten customer. Another thing they should fasten discharge process for me it took around 5 hours to get discharged even though I was paying cash. They should not irritate people with some of there trivial rules.

  • 4/5 Ritesh K. 9 months ago on Google
    I went for comprehensive health checkup and the team was really helpful along with the doctors. They ensure how to manage time of patients and allow them to go through these all tests. This isn’t my first visit here we do visit regularly for health check ups.

  • 4/5 vinay k. 9 months ago on Google
    Behaviour and cooperation is very nice. Not to worry about anything once you come here because orchid provides your everything. It’s personal experience if you are thinking about coming here don’t think just come here. Very delightful experience.

  • 4/5 Anant M. 9 months ago on Google
    The hospital's facilities are modern, clean, and well equipped and the medical staff, doctors, nurses and specialists have consistently displayed a high level of expertise and compassion. But I wanted to highlight the exceptional politeness of their front desk staff Afreen. Every time I arrive at the hospital, I'm greeted with a genuine smile and polite attitude. Her polite and professional demeanor created a positive experience during my visits.

  • 4/5 Sumit M. 8 months ago on Google
    Treatment, Nursing and everything was excellent. All staffs are so cooperative and friendly. Overall expenditure of treatment seems overpriced and can be reduced for better reach to lower middle class. All other services were excellent.

  • 5/5 Subhodeep P. 8 months ago on Google
    “When my father was admitted to the hospital due to spinal cord pain and subsequently underwent surgery under Dr. Vikram Singh(Neurosurgeon), he received exceptional treatment. The behavior of the entire staff was commendable, and both the doctors and other medical officers exhibited professionalism and kindness. Moreover, Dr. Saroj(Sr. Dietitian) took the time to thoroughly explain everything before my father’s release. I am genuinely satisfied with the level of care and hospitality we experienced during his stay.” Thank you 🙏🏻

  • 5/5 Oly 8 months ago on Google
    Great service and good staff engagement. Highly recommended. Dr VK Maheswari thank y for being thoughtful, dedicated and compassionate doctor you are. You have done above and beyond my expectations. I feel so blessed to know you and have you as my doctor Good staff engagement and overall a good experience

  • 5/5 Shibu S. 8 months ago on Google
    Excellent services provided by the hospital. Dr. and Nursing staff are very proficient, polite, taking keen interest in look after of patient. It's like a home away from home.

  • 5/5 Skj 8 months ago on Google
    Front office staff behaviour is very good. At the time of admission staff is brief every thing like family. Specially Doctor Neha mam Nursing, all staff very co-operative. I happy with treatment. Discharge process is good.

  • 1/5 Rinku R. 8 months ago on Google
    Very bad behaviour of reception staff and poor management which leads to misguide patient and their family. They follow you till the bill payment and then leave you bear the consequences of their so called rules and regulations. No medical ethics in staff and no complaint resolution. No system functioning for grievance redressal. And all concentration of reception staff is on feedback which they self appraise by influencing you at bill counters, just sign the feedback form, and further they will fill as they want. Seriously, one should consult govt hospitals as they provide better treatment at minimal cost.

  • 4/5 Gaurav M. 7 months ago on Google
    Came to know about Orchid by Google only and here is my 5 day personal opinion for this hospital - All the medical staff and doctors are supportive. Generally sisters are communicating very politely. The reception staff are not that polite as there is always rush there so I understand their problem. One con I would like to mention that hospital is not that spacious and lifts are always full. The space required for a multi speciality hospital doesn't fulfill by this hospital. Also the no of rooms ( CCU , ICU and general wards) must be increased as I saw with my own eyes that many patients returned back due to unavailability of general wards. Rest all the services are good. A review by responsible citizen.

  • 5/5 Sindhu B. 7 months ago on Google
    Hospital canteen service is very clean and healthy. They serve healthy food options. Swadesh(staff) was very polite in behave and provide with excellent canteen service. Nursing service is better compared to many metro city hospitals. They are disciplined, well managed and friendly in behaviour.

  • 4/5 Kumar Ramayanam M. 7 months ago on Google
    I was here for 2 days. Went through surgery of pilonidal sinus. Overall experience was nice. Place is neet and clean. Staffs are nice. They'll attend you timely. Food is decent. Financially, it is on expensive side. Make sure you have medical insurance. About the surgery- I will update after recovery.

  • 5/5 Amisha k. 7 months ago on Google
    in orchid medical center Ranchi i admitted my patients in very pandemic situation and the cooperation i got from this hospital and the team of management is really very relaxation uncountable unexpected i fell that my patients is at a safe place here the patient are treated just like a family members the staff have a very polite behaviour very good service thanku team orchid medical center Ranchi really satisfied from the service

  • 5/5 Dibya S. 7 months ago on Google
    I had a wonderful experience at Orchid medical centre From the moment I arrived, the staff made me feel welcome and cared for. Their professionalism and dedication were evident in every interaction. The quality of care I received was top-notch, and I'm grateful for the compassion and expertise of the medical team. Not only was the medical care outstanding, but the hospital's facilities were clean and well-maintained, creating a comfortable environment for recovery. The food provided was not only nutritious but also surprisingly delicious, which made my stay even more enjoyable. I want to express my heartfelt gratitude to the entire team at Orchid medical centre Ranchi for their exceptional service and commitment to patient well-being. They truly went above and beyond to ensure my comfort and recovery. I highly recommend Orchid medical centrr to anyone in need of medical care. Thank you for everything.

  • 5/5 Neha T. 7 months ago on Google
    My experience with orchid medical hospital has been great...the staff and doctors are very polite, soft spoken and expert in their work...I trust this hospital and treatment is simply amazing...I will refer this hospital who is looking a perfect pediatrician.. best hospital in Ranchi and got satisfactory result with complete recovery of vision... Thank you

  • 5/5 Shreya K. 7 months ago on Google
    A very well managed hospital with all the facilities available without any hassle. Very clean campus and so helpful staff. Regular check up by Nurses and cleaning staff. Rooms are quite spacious and with good ventilation. My Mother Got treatment for Dengue over here by Dr.Manoj kumar Bhadani All things will be managed by their staff will be awesome

  • 3/5 prashant s. 6 months ago on Google
    The discharge summary of the patient admitted for 13 days in the ICU is incomplete. Called the hospital multiple times but the incompetent staff answering the call did not bother to revert. I had to explain the issue multiple times to multiple people with whom I interacted on the call. The doctors Dr. Saurabh, Dr. Pahan, and Dr.Amit were great but the hospital needs to work on their management. The service does not match the price you pay.

  • 2/5 Krishnarjun B. 6 months ago on Google
    Good doctor. Nearly everything else about the service in the hospital is terrible. Every side: from basic timings of services to financial departments, to even the people in the reception lobby are slow and unprofessional. A process that can take less than five minutes will take upwards of a couple of hours. They couldn’t even provide a receipt of payment on the same day as a procedure.

  • 5/5 Narayan M. 6 months ago on Google
    My patient name Sheela Devi, my wife of the patient , want to tell that the facility of the orchid hospital provided was excellent, all nurses, floor manager( lips mam) And Dr.vikram sir are very help full in nature and the service is excellent. My patient came very bad condition, Now she is discharging with good health. I am extremely happy with orchid hospital. Just! 😄

  • 4/5 Kaushik K. 7 months ago on Google
    Average service..There are many improvememt area like cleanliness, room hygiene, paste control, quality and taste of foods. Doctors and Nurshing Stuffs are very good and much caring.. Overall treatment is good and satisfactory..

  • 5/5 Priyankar c. 6 months ago on Google
    The hospital is exceptionally well-organized, offering all amenities seamlessly. Its grounds are impeccably clean, and the staff, including exceptional hard-working doctors, is incredibly accommodating. Nurses and cleaning personnel perform routine check-ups, and the rooms are generously sized with excellent ventilation. Additionally, personalized diet plans are meticulously crafted to cater to individual needs. Special thanks to Dr Ekam Kumar, Dr JK Ghosh, Dr Saroj Srivastava, Sister Babli and team Mr Rajkumar and Mr Swadesh Chatterjee for their continuous efforts.

  • 5/5 Aryan V. 6 months ago on Google
    My recent experience at this hospital was exceptional. The medical staff demonstrated a high level of expertise and professionalism, ensuring that I received the best care possible. From the moment I arrived, the staff was friendly, attentive, and efficient. The facility was clean, well-organized, and equipped with state-of-the-art technology. The doctors and nurses took the time to listen to my concerns, thoroughly explain my treatment plan, and involve me in decision-making. I felt genuinely cared for and reassured throughout my visit. I would confidently recommend this hospital for their outstanding service and commitment to patient well-being.

  • 5/5 Mohit M. 6 months ago on Google
    I had a fantastic experience at this hospital. The staff was not only professional and skilled but also incredibly warm and empathetic. From the moment I arrived, they made sure I felt welcomed and informed about my treatment plan. The facilities were top-notch, clean, and modern, providing a sense of comfort. The doctors were attentive, thorough, and took the time to address all my concerns. I truly felt like I was in good hands. I highly recommend this hospital for outstanding healthcare and a supportive environment.

  • 5/5 Mohit M. 6 months ago on Google
    I had a wonderful experience at this hospital. The medical team was exceptional - skilled, empathetic, and dedicated to providing top-notch care. The facility was modern, clean, and comfortable, contributing to a positive healing environment. The doctors took the time to explain my diagnosis and treatment options in a way that was easy to understand. The nursing staff was attentive and supportive throughout my stay. Overall, I felt well taken care of and grateful for the excellent healthcare I received here. I would highly recommend this hospital to anyone in need of medical attention.

  • 5/5 Spurthi G. 6 months ago on Google
    I had an exceptional experience at Orchid Hospital. The staff was incredibly caring and attentive, making me feel at ease throughout my visit. The facilities were modern and clean, and the medical team was knowledgeable and professional. I couldn't be happier with the care I received at Orchid Hospital, and I highly recommend it to anyone in need of medical attention.

  • 5/5 Pravin H. 6 months ago on Google
    I had an incredibly satisfying experience at Orchid Hospital. From the moment I walked in, the staff was attentive and caring. The doctors were knowledgeable and took the time to explain everything thoroughly. The facilities were clean and modern, making me feel comfortable during my stay. I highly recommend Orchid Hospital for their exceptional care and service.

  • 5/5 Anupam K. 6 months ago on Google
    I recently had an experience at Orchid medical centre and I must say, it was outstanding. The staff were incredibly attentive and caring, making me feel at ease during a stressful time. The facility was clean and well-maintained, and the medical team was highly skilled and professional. Overall, I had a positive experience and would recommend orchid medical centre to anyone in need of medical care.

  • 5/5 TECHNICAL M. 6 months ago on Google
    I had an exceptional experience at Orchid Hospital. The staff was incredibly caring and attentive, making me feel at ease throughout my visit. The facilities were modern and clean, and the medical team was knowledgeable and professional. I couldn't be happier with the care I received at Orchid Hospital, and I highly recommend it to anyone in need of medical attention.

  • 5/5 GULISTAN S. 6 months ago on Google
    Very good quality and service provided by this hospital and doctor Thank you I have been coming here since 6 years. I liked the facilities, the behavior of the staff and the doctors here. It was a great experience meeting Dr Pallavi ma'am. The emergency department here is very good.

  • 5/5 Asit Kumar M. 6 months ago on Google
    A very well managed hospital with all the facilities available without any hassle. Very clean campus and so helpful staff. Regular check up by Nurses and cleaning staff. Rooms are quite spacious and with good ventilation.

  • 5/5 Snehlata K. 5 months ago on Google
    One of our family members met with an accident, the ambulance service was quick and the admission was hassle free. Almost all of the nursing staff was very caring and billing department was also very efficient. There still time to see my relative’s full recovery, so time will tell the results. However our 5 day stay was very comfortable. Housekeeping and nurses would respond instantly when called from ward, and had excellent bedside manners. There were 1-2 instances where things could have been better, however overall our experience was very good.

  • 5/5 Kanak G. 5 months ago on Google
    Fills like home stay in orchid hospital. Excellent food, hospitality and treatment. Better Nurse call system is installed. Once call button pushed cannot be reset from nurse desk. They have to visit the call room to rest the call system after attending the patient. No dispute of billing and overall administration, dietitian excellent. Constraint: 1. Difficult car parking at hospital and near around. 2. Dietitian charge Rs.700 per week is additionally payable as non medical charge which should be included in treatment package.

  • 5/5 Letkhongam H. 5 months ago on Google
    My experience about the Hospital was amazing. Every member of staff from reception, admission, nurses, doctors and other departments I met were excellent. Thank you all for taking good care of me.The hospital is very well organized,spick and span, and treats patients with dignity and respect. The staff is warm and caring. I would recommend this to all those in need of treatment. Dated: 23/11/2023

  • 5/5 neha k. 4 months ago on Google
    I have came 3 times over her. For my mother treatment and all three times my mother is satisfied by their hospitality. From staff, nurse too doctor everyone is professional and great in their own field. Overall all 3 times well and satisfied by their work.

  • 5/5 Makarand K. 4 months ago on Google • 1 review
    had a fantastic experience at this hospital. The staff was not only professional and skilled but also incredibly warm and empathetic. From the moment I arrived, they made sure I felt welcomed and informed about my treatment plan. The facilities were top-notch, clean, and modern, providing a sense of comfort. The doctors were attentive, thorough, and took the time to address all my concerns. I truly felt like I was in good hands
    1 person found this review helpful 👍

  • 5/5 Rebi D. 3 months ago on Google • 1 review New
    A very well managed hospital. The staff here is very warm and welcoming. Facilities are top notch. Doctors are very attentive, they take time to understand your problem. My first visit was in May and since then I'm sure that I'm in good hands.
    1 person found this review helpful 👍

  • 5/5 Aaditya P. 3 months ago on Google • 1 review New
    I'm fully satisfied with all the services provided by this Hospital. All the staff is very co-operative and dedicated to their duties. The natural atmosphere of this Hospital is a special plus point. All kitchen staff n housekeeping staff is so nice, gentle n quick server . I advise all of you to visit here for heal all your diseases n enjoy a different lifestyle.
    1 person found this review helpful 👍

  • 5/5 Akshay S. 5 months ago on Google • 1 review
    I had a wonderful experience at this hospital. The medical team was exceptional - skilled, empathetic, and dedicated to providing top-notch care. The facility was modern, clean, and comfortable, contributing to a positive healing environment. The doctors took the time to explain my diagnosis and treatment options in a way that was easy to understand. The nursing staff was attentive and supportive throughout my stay. Overall, I felt well taken care of and grateful for the excellent healthcare I received here. I would highly recommend this hospital to anyone in need of medical attention.

  • 5/5 Shruti S. 2 months ago on Google • 1 review New
    The hospital exceeded my expectations in every way. The staff was incredibly attentive and caring, ensuring a comfortable and reassuring environment. The facilities were modern, clean, and well-maintained, reflecting a commitment to high standards. The medical team demonstrated expertise, empathy, and clear communication, putting patients at ease. From admission to discharge, the entire process was efficient and well-organized. Overall, my experience at this hospital was exceptional, and I would highly recommend it to anyone in need of medical care.

  • 5/5 Atasi D. 3 months ago on Google • 1 review New
    A very well managed hospital. The staff here is very warm and welcoming. Facilities are top notch. Doctors are very attentive, they take time to understand your problem. My first visit was in May and since then I'm sure that I'm in good hands.

  • 5/5 aakash kr a. 2 months ago on Google • 2 reviews New
    Orchid Medical Center exceeded my expectations. The staff demonstrated exceptional professionalism and compassion. The facilities are clean, well-maintained, and equipped with modern technology. My experience was smooth, and the medical team provided thorough and thoughtful care. I highly recommend Orchid Medical Center for their top-notch service.

  • 5/5 Laxman P. 3 months ago on Google • 1 review New
    Orchid Hospital in Ranchi truly stands out with its excellent medical care and a welcoming atmosphere. The staff is not only highly skilled but also remarkably kind, making the entire experience positive. The facility is modern and clean, enhancing the overall sense of comfort. Orchid Hospital earns my recommendation for its outstanding service and commitment to patient well-being.

  • 5/5 KRISHNA K. 2 months ago on Google • 1 review New
    Orchid Medical Center exceeded my expectations with exceptional service and care. Dr. Nishith Kumar's expertise and professionalism left me thoroughly impressed. From the moment I stepped in, everything was top-notch. The staff was friendly and efficient and dieticians are very good making me feel comfortable throughout my visit. I highly recommend Orchid Medical Center for anyone seeking high-quality healthcare. #cashlessavailable #bestbehavior #pulmunologist


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