2/5 Dani S. 1 year ago on Google
I
usually
don’t
leave
negative
reviews,
but
I
feel
inclined
to
today.
First,
I
live
about
30
mins
from
the
closest
location.
So
I
ordered
my
food
over
the
phone.
The
lady
tells
me
it
will
be
about
15/20
mins.
So
I
hope
in
the
car
and
head
over
as
soon
as
we
disconnect.
I
arrive
about
30
mins
later
and
walk
inside,
fully
expecting
the
order
to
be
ready
or
maybe
even
have
been
siting
for
a
few
minutes.
Not
the
case.
The
food
was
not
ready.
The
gentlemen
in
the
front
says
it
will
be
ready
in
a
few
minutes.
No
problem.
10
mins
go
by.
I
walk
in,
not
ready.
He
says
a
few
mins.
Tells
the
cook
or
whoever
I’m
here
so
get
it
ready.
A
total
of
20
mins
go
by
and
food
is
still
is
not
ready.
I
see
customers
walking
in,
ordering,
leaving
with
their
food.
I
literally
ordered
two
dinners.
Almost
an
hour
later
to
the
time
I
initially
called,
my
food
is
finally
bagged
and
given
to
me.
I
get
home,
only
to
be
greatly
dis-satisfied
with
mostly
everything.
The
candy
yams
are
good,
but
the
pork
ribs
were
just
not
it.
I
can’t
even
put
my
finger
on
it
but
I
trashed
them.
The
mac
and
cheese
was
terrible.
The
fried
chicken
was
okay,
but
the
fries
were
barely
seasoned.
I
also
ordered
peach
cobbler
that
unfortunately
did
not
meet
my
expectations.
$40
wasted.
I
have
been
ordering
here
for
years.
Literally
since
they
first
opened
-
and
todays
experience
was
just
so
terrible
that
I’ve
decided
I’m
not
going
back
in
the
future.
I
think
SB
has
been
on
a
slow
decline
for
a
few
years,
though
the
customer
service
has
never
been
where
it
should
be.
But
today
was
it
for
me.
Sad
to
say,
you
officially
lost
a
customer.
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