1/5 Dedra H. 5 years ago on Google
I
usually
don’t
complain
but
when
my
grandparents
came
up
from
Nebraska
to
visit
her
great
grandchildren
the
staff
was
very
rude
to
them.
First
of
all
I
have
work
at
numerous
of
hotels.
If
the
guest
asked
specifically
that
they
didn’t
want
their
rooms
clean
than
they
don’t
clean
them.
Well
all
rooms
are
supposed
to
be
cleaned
unless
told
different
by
the
guests.
Well
my
grandparents
room
were
not
clean.
My
grandma
had
asked
why
and
they
said
that
they
didn’t
want
it
clean.
Well
my
grandma
never
saw
a
cleaning
lady.
The
maids
are
supposed
to
clean
all
rooms!
This
is
the
first
hotel
that
we
have
ever
heard
of
about
the
guests
have
to
tell
the
front
desk
if
they
want
their
rooms
clean.
They
have
also
over
charged
the
room
rates
from
when
they
checked
in.
My
grandparents
will
never
EVER
stay
there.
The
front
desk
lady
told
my
grandparents
who
are
elderly
80+
old
to
get
out!!!
Who
tells
elderly
to
get
out
of
a
hotel?!
That’s
so
rude.
The
manager
never
said
sorry
nor
asked
if
they
even
wanted
a
discount!!!
Just
plain
out
rude
and
very
unprofessional!
I’m
so
angry
and
embarrassed
on
how
my
grandparents
were
treated.
I
will
take
this
farther
if
they
don’t
get
a
apology!
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