Featured Reviews


Frequently mentioned in reviews: service (16) customer (11) poor (9) hospital (8) time (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Dhanuka B. 2 years ago on Google
    Disgusting customer service at the maternity ward. No humanity. Hospital staff is not quilified at all. They do not care of the life of the patients. Do not go if you love your and love ones life. Very dangerous place.
    5 people found this review helpful 👍

  • 4/5 Nayana D. 3 years ago on Google
    Friendly staff. Overall service is good. Comparing Singhe hospital, this place is better. Highly recommended!!!
    5 people found this review helpful 👍

  • 1/5 Anji 2 years ago on Google
    verry poor customer service. I called to book a date for the test of my mother more than ten times. each time, they said, check and call back but they never did. very disappointed, if you want to get quick service don't call Arya Hospital. government hospitals are better than this one.
    3 people found this review helpful 👍

  • 1/5 Thilina P. 3 years ago on Google
    My wife channeled a doctor here but, after we waited for more than one hour suddenly they informed us that doctor is not coming on that day.They pay back the channeling fees but wasted our time. Even the parking place situated in a very difficult place to drive and not enough space. The person who is handling the front door car park for doctors not even bother us to direct to the customer car parking as soon as we get there. Once we tried to park infront he is just come and shouting to go to the customer parking. I had a very bad experience here.
    3 people found this review helpful 👍

  • 1/5 Nipuna P. 2 years ago on Google
    The operating sound of their machines is very high, and it is a headache for people who live nearby. With this demand maintenance power cut, it is like a nightmare. In addition to that, they are charging for some unwanted stuff also. I cannot recommend Arya Hospital.
    2 people found this review helpful 👍

  • 1/5 S&S H. 2 years ago on Google
    Very poor customer service & always contact number is busy.singhe hospital better than this hospital.
    2 people found this review helpful 👍

  • 1/5 Diluka R. 1 year ago on Google
    Very poor service. They did not give us freindly service. We had to meet and remind them every time to get the service what ee needed. Government hospitals are better than Arya Hospital. But, the Public Relations Officer Mr. Gamini was very kind and helpful..
    2 people found this review helpful 👍

  • 1/5 Seven S. 2 years ago on Google
    I took my mom for arya vision today. Very poor customer service. Nurses treat us like slave. We paying them to treat us badly. There are no proper systems to service the patient. This will be last time to visit Arya.
    1 person found this review helpful 👍

  • 3/5 Samith j. 3 years ago on Google
    Well equipped and organized private hospital, not crowded as the other private hispital nearby. The problem is waiting time because this is not a first preference of the most of the consultants. This reflect as a communication or management issue.

  • 1/5 Asiri M. 2 years ago on Google
    2021.06.13 . Have Poor customer service. And poor chanaling time and date schedule in here. Not informed to customers doing chaneling time changes. Not recommend for anyone. Singhe hospital is better than this hospital..

  • 1/5 Nilanka L. 1 year ago on Google
    Very poor customer service. They give doctor appointments without the confirmation of the doctor's presence. And they don't even inform to the patient about the cancellation.

  • 1/5 Dr Jagath W. 3 months ago on Google New
    no bed sheet for dirty ECG bed

  • 1/5 Vindhya M. 1 year ago on Google
    Worst hospital I have ever seen. Disgusting and poor customer service.

  • 1/5 Irshad M. 1 year ago on Google
    Bad customer service there are cont considering phones call booking

  • 2/5 Pinsara W. 8 months ago on Google
    We met a doctor. But he is good. But poor service. Doctor asked to show some reports after few days. But we went to ask a exact date. Assistence asked to go to reception.🤣 she is not let us to meet doctor.

  • 5/5 Thilini A. 5 months ago on Google
    Small place but super nice for bc life

  • 1/5 Sajani K. 8 months ago on Google
    Very poor customer service. This is the Worst hospital I've ever visited.


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