This is the worst corporation I have ever worked for or ate at. There’s mold in the ice machine. They hire basically every family member they have, and cuts hours of anybody else. It’s a nightmare to eat at, as the meat and vegetables are rarely fresh like they claim. The workers are constantly going outside to smoke marijuana, not to mention they scored within the worst 25% of Jimmy Johns in terms of sales and audit score. It’s 12 Dollars for an 8 inch sandwich even before chips and a drink!! Don’t come here!

I swear any large chain restaurant or brand can come to Raytown and immediately become the worst location in the Kansas City metropolitan area. Doesn’t matter if the company has policies and procedures. If you open up a location in Raytown you will get the worst of the worst employees and your business will suffer. I wish I could come to this restaurant and things would be in order. Food is never done even when you give them 20+ minutes to make a sandwich. Ordering ahead here it’s not really ordering ahead. Every time I do that, I end up waiting for my food to be made right in front of me. Sort of negates ordering ahead

Jackson got an attitude for what. Maybe he’s a fruit cup but no need for the snappy comments:)🥰 I was jus trying to see how long my order was going to take since you guys deliver yourself. I called back around 4pm and a very nice person answered the phone, appreciate you!

I have to tell you on this particular day these guys got it right on the money. They had a good customer service etiquette. For an item they didn't have they suggested a substitution that would be just as good. Definitely like that. I get a little nervous when I see a couple Young Folks running the show but the young man that was in charge and the young lady and the young man that worked with him got it right. I definitely look forward to eating there again. And I hope they continue to keep up the good work.

Loved the sandwich till I found two extra toppings… dead gnats. Will not be going back

This store should really just close, they don’t know how to make orders, they promise to fix and never come through, offer credit to replace something that’s not done right, credit is not given, they just hang up on you and not call back, Leanna Meredith Smith director of marketing makes promises to fix issues and nothing ever gets done. If they don’t have the people properly trained they should close down until they can give a service they offer, because the charge in my card was a full charge and the service provided was 25%.

My $13 sandwich had ONE slice of meat on it. One and done at this location.

Called three separate times was placed on hold in the middle of an order to be left on hold for over three minutes on each occasion.

Was warmly greeted immediately upon entering, thanked twice, once upon completion of my order and when leaving. My sandwich was made before I was even done paying! #freakyfast

Jimmy John's to the rescue. No other place would help me but Jimmy John's did. They were amazing helping get lunch ready for me at the last minute so we could feed to our employees who have been working really hard. Thank you!!

Was hired here & had my first day. Manager never communicated when I would be coming in again & when I reached out she said she hadn’t put me on the schedule yet because labor was high but would let me know when it changed & when to come in. After that nothing else was ever communicated. If I was fired for whatever reason it was never communicated to me in any way shape or form. This has been stressful, disappointing & inconvenient because this affected a couple different areas in my life..The professionalism at this store is not what it used to be & the manager should not be hiring people if she can’t actually put them to work. I love Jimmy johns & was excited to work here but this is ridiculous.

First I ate there. Best sub ever. I will be going back, great service too

This place staaaannnnk! We walked in and I was like "I thought they don't toast the subs here" I couldn't even look at the menu because the smell was so bad, I felt bad for walking out because I was properly greeted

I order them multiple times a week and my order is correct every single time! Never once messed up I'm amazed! I customize every sandwich I get it's always right! Better than I can say about most places in raytown at least I know I'm gonna get what I order and don't have to check my food.

Don't go there often but always been good. Service is fast and friendly and food was accurate and taste good. I always go inside to order and take it to go, have not preordered online. If you don't like their delivery times go get it yourself.

After a severe storm, our power was out so we decided to go to Jimmy Johns for dinner. Apparently we were not the only ones with this idea. We were the only ones in the store at first, but they were hecka busy with drive-through and online orders. We waited the longest we have ever waited for our sandwiches, but the staff was clearly doing their best. I've never gotten a bad sandwich here or poor service. This is a top-notch staff. I recommend it.

I'm sure they're fine as long as you don't use the curbside pickup. Had bad luck at this one. Usually at least a 15 minute wait, plus they clear out the drive thru first. Just go somewhere else

I ordered a Club Lulu, and asked to have panko crumbs from a limited sandwich on mine. The girl said they literally not allowed to use them on any other sañdwich. However, I could pay $1.00 more to order the limited time sandwich and have everything removed except the panko crumbs. She said she already wrapped my sandwich, and she wasn't allowed to make my sandwich the way I asked. I find it ridiculous. I would've paid for the panko crumbs. But a whole dollar is ridiculous. And she was dismissive. Not customer friendly.