Been a regular for years, any time of day, usually happy enough. One of my regular orders if I come in the morning is breakfast sub bacon only plus coffee if the deal is available. I get 2 slices of bacon plus cheese etc if I order bacon only or 1 slice if it’s with other things like egg/sausage. It’s more expensive of course but I’m already wondering why its less bacon for a start but I usually let that go. Recently (early 2021) i went in to order the bacon sub only to have a new face insist its 1 slice of bacon only for my usual & that it’s “always been this way” when I questioned it. Wasn’t happy with the servers stubborn attitude about it. A regular server who i knew from previously looked sheepish about it and refused back me up. Appalling. I told them no, abandoned my order & walked out. Also subway open relatively late these days for breakfast, not leaving you much time to get it it in, sunday opening is frankly a joke in particular regard to this. Actually i have never returned to subway since at any time, because the incident left a bitter taste in my mouth. Evening staff (one member of regular night staff in particular) unfailingly rude & unhelpful aswell. I got points to use so sometimes fancy a hot drink but “machine never working” (when in fact it clearly is working!). Manager aware of it numerous times but does nothing…

Worst subway. Staff dont understand the language. They lie about the promotions. Don't go there. If you hungry go next door to Best Kebab

Hello Julie and Abi the staff who work in the restaurant have yelled at me in front of 3 people that I have to wait 10 minutes when I have been very polite asking for my order... I am a delivery rider... the manager knows me and knows that I am a very polite person... I am also working... and what cannot be allowed is that they come to yell at you like that... and tell me that if I don't like it, I should cancel the order…

Friendly and helpful staff. No in store seating for the time being. Quick service and social distancing measures in place. Bit sad to see the chilli bread has now gone from the menu, but overall lovely place.

Moderate paced service during peak hours but that's expected when the shop is a bit busier. If you're the only person in the shop you will be in and out within minutes. It is nicely situated near a Kebab shop, Sainsburys, Garage and costa coffee so you can pair your sub with some chips from the Kebab shop or get some fuel and then buy a sub.

I ordered from here online. After an hour and a half of waiting. I tried to call about my order and the phone number just cut off. I would NOT recommend this store. I have now cancelled my order and gone to another.

Thumbs up for Sub and snacks, excellent service and very nice people.

Quick takeaway. Usual nice Subway experience. Service was good. Staff was helpful. Easily found parking just outside the shop.

My son ordered 2 subs and asked for brown bread ,his roll was fine ,they did not have brown sub and he couldn't see what they put in mine and they did not ask him if he'd like an alternative! Instead I just got salad in a box with 3 tiny slithers of turkey inside which I had to dig through the salad to find !! Not even enough to fill the sub ,he was still charged the same price for basically a box of salad !! Very poor service service in my opinion and I had to add my own meat to make it a meal

Taste is good only when the fresh bread is available if smell bread baking then it’s suitable to buy. Subway having monopoly in these type of sandwiches So makes way they like to. Otherwise you will find a rubber bread chicken tikka looks gooey. Sitting area needs to be cleaned and re-recorded and now sign board also shows subway with olden looks.

Not good service... we ordered fiery grilled nachos and they were nothing like the pic.. just some nachos and cheese and sauce randomly splashed, not even baked properly...

This is the second occasion I have ordered from this subway with incorrect items I ordered 3 x hash browns which come in a box of 6. I have received 1 box with 3 hashbrowns inside rather than 3 boxes. Really? And when ringing the store there is no answer. Very frustrating!

Nice and patient staff, good sandwiches 👍

Great value for kids food. Although prices have gone up considerably. Very disappointing that not one deliveroo driver bothered to wear a mask and was talking very close to screens.

Not very many vegetarian options for a sub and the cheese is a v small portion, even if you double it up, still only about 2 slices of cheese!

All of the Subways I've visited 'round Reading have a service with a smile and very fresh food with crispy salads. The big breakfast with 2 runny poached eggs is amazing and the meat ball sub is very easy to eat no hard bits in either sub 🤤 and you can add extra eggs!

Best staff. I particularly come to this subway store leaving behind a closer one to my residence. They make the best sub, not like other stores where they don't fill the salad & sauce adequately There is limited parking in front of the store

Brilliant customer service, friendly staff, great sandwich 10/10 would recommend

The worst customer service in reading ! Very disappointing and I will never comeback!