I live at Avenue Two for almost 10 Years now, mostly due to its location and me being lazy to move. I'll start with the Positive things, Concrete Walls are great to keep noise out, Package locker is nice to keep packages safe and Gym and Pool area are nice. Negative is that they charge extra for everything, Utility are about 200$ (Trash, Hot Water, Water and sewer) If you need Storage $$, Parking Spot $$. Elevators are mostly out of order even after being rebuild, I only use them if I have to as many Residents got stuck. Laundry is something I stop using, I go elsewhere as many Pet owners wash pet blankets and toys. Parking is a nightmare and Guest Parking has been removed to add more Parking to be rent out for 100$. Be prepared to Pay for the first Parking Spot. If I sign a Lease for 1 Year I assume to be good for a Year and don't want to worry, not so with this Landlord, I have been Pressured to sign lease changes during a lease term twice now, once they tried to illegally add extra charges for storage, and now either sign or loose assigned parking spot.

Can’t believe how the service bad. The laundry room and washers are dirty, the elevator is out of service from time to time. The heater in living room could not warm up the room in winter, the heaters also have noise. Don’t expect staff help you solve anything. Each time, I go to the office, all they did was to write it in a sticky note, and waited for my second visit. When I moved out, they charged me more utility fee(even though when my move out date is, they charged one full month utility fee). And also, No deposit is back. It’s terrible experience, I am happy I moved out.

Had a great leasing experience with James. He's very attentive and answers emails after hours. Also the maintenance team promptly takes care of requests. Large apartment with great floors and high ceilings. Very pet friendly. Gym and pool are great. The only thing I'm not too fond of is the laundry room. The washers are kind of grimey. But at least there is one on sure. There's also a cool site that lets you know when your laundry is done and what machines are free. Neighborhood feels safe. Great for dog walking. Plus a tennis court a block away. Good value overall.

I lived here for one and half year. Now I moved to another city so just provide some insights for other people. The apartment is a little old but acceptable. Good part: 1. The people in leasing office are very friendly. I sent email to a person called James and he always response very quickly. 2. service request usually handled in 2 days. My sink clogged 3 times and the maintenance person came in and fixed it quickly. He is professional and knock on the door before come in. When doing inspection before I move out, he came in politely and only inspect after my approval. 3. there is a machine for package receiving. I get email notification with a code. Go to the machine and enter the code and get the package. I got probably 50 packages during my stay and only one of them was put in a wrong box. 4. Spacious. living room is big, room is big, kitchen is big.. 5. I didn't see little insects(you know it). I mean, although the build is old, it is decent and in most cases, you won't feel it is old. 6. very convenient to drive. The 101 is near. Bad part: 1. close to highway. Noisy during night. But that is not a problem since I alway sleep well. (I suggest you come to the bedroom and listen it, before you sign contract). 2. The elevator is old. Two elevators totally, sometimes one of them in maintenance for a few days. 3. I live in 7th floor. During summer it is hot someday. I have to buy a AC. Overall, I can give four stars.

PROS: The management and the staff here are very nice and helpful. The service if something is broken is pretty quick. The swimming pool is always well maintained, so is the Gym and pool table. The common room is a good place to have socials and parties. The apartment is spacious and well lit with natural lights. CONS: Apartment building is situated pretty much on US-101, the most congested highway in the Bay Area Peninsula. The single pane apartment windows are very old with no seals. The noise of cars/trucks driving along the highway can get rough at times. During colder weather, you can feel the cold weather coming through the windows. It's VERY cold inside the apartments. The interior heating system doesn't help. There is NO visitor parking. The building claims 'security'. Anyone can walk into the building. The utility bills charged by the rental company are OUTRAGEOUS. For a 1 bedroom apartment (690 sq ft), we were charged on average $175 per month for water/garbage/sewer! Be prepared for $250 a month for utilities on top of the rent. The elevators do not work half the time. The hallways are dirty most of the times.

I've only lived at Avenue Two Apartments for a week but everything has been fantastic thus far. I came from Canada and it was difficult to rent a place without SSN. Avenue Two Apartments staff made it easy to pay the deposit and sign the lease prior to our arrival. Before we moved in, we had over 20 items shipped to the apartment and the management made sure all boxes were delivered directly to our unit. The staff members are very responsive to questions and concerns, and it has been a great experience moving in.

I am a current resident of this apartment, and have been for roughly 18 months. I want to tell you (warn you) about my time here. During my tenure, I have had over $1,500 worth of packages stolen from me here. I have and will not ever see any reimbursement or replacement from these stolen packages. This past week, I had a $500 fishing reel stolen within 20 minutes of it being delivered. This occurred around lunchtime, broad daylight, in the lobby. The person who stole this package was 100% captured on video, but I have not heard back ANYTHING regarding any progress on identifying who stole my package within an identified 20 minute time window from the management or police. Despite a Luxor being mere feet away, the mail people frequently leave packages in areas not under surveillance. I would not be surprised one bit if the mail people do this on purpose in conjunction with thrives, as there are signs up telling them not to do this and the front office people have told me that they tell them not to do this. But it happens. Repeatedly. To me. To others. And the residents have to eat the lost cost. I can not trust any of the mail services to get me my mail here. It makes me sick. Deeply angry. I see fellow residents literally sprint down the stairs to pick up their mail once they receive notification that something has been delivered. I am not exaggerating when I tell you that I have seen people sweaty, stressed, and out of breath. There are active thieves in this building. Probably in the surrounding neighborhood as well. Security is practically non-exsistent. Anyone can come in and out at any time. People commonly complain that their LAUNDRY gets stolen. Of all things, laundry. It’s completely shameful. Just as bad as the thieves here is the indifference from management. I, someone who pays their rent on time always, doesn’t cause any trouble, have requested to speak with management on several occasions. NOT ONCE has anyone reached out to me. They know about issues regarding theft and appear not care enough to take care of their residents. Many people here don’t respect the other residents. There is always dog poop in the grass. It seems like someone’s car gets broken into weekly. I have seen multiple human excrements in the stairs and in my hallway. There is litter and broken glass in the parking lots/on the grounds. There is nothing nice about the neighborhood. The only redeeming quality is that it is close to a health care facility. That’s literally all I can think of. I regret every minute that I live here. I hate every dollar I give to this place. There are better, safer, more secure places. I would encourage you to look elsewhere. I know I will once my lease is up.

This is the limit! Today , I witnessed twice in the same day people being stuck in the elevator and fire department coming to rescue. How is this building safe enough? We have people who need the elavators and cannot use the stairs. The elavators are always broken. The repair job on each floor says danger sign for the water damage and asbestos and we have not being communicated once by the management about any precautions that need to be taken. Who is to say and assure that it is safe air that we breathe? The locks don’t work on the doors and gates most of times after iterating through innumerable key changes and inconveniences to the residences. The management is always absent and/or dismissing concerns. @management: please explain how are we to feel safe in this building ? And how can this dwelling be considered livable? I would not recommend this apartment to anyone. The management is irresponsible and irresponsive to say the least.

"Please call the office", this is your response? Wow. Your staff only picks up the phone one out of five times and don't really have power to do anything. -------------original review------------------ Lived here for a year., don't recommend it. Good: 1. neighbors are nice afaic. Problems: 1. leaky windows -> super cold in the winter and no heater is powerful enough to keep the room warm. 2. broken washer and dryers all the time, filthy laundry room. 3. crazy drivers doing donuts/tire burning/reving engines past midnight. 4. slow drainage 3-4 times a year in the basin/bathtub.

the apartments are fine but the police in the area are predatory and routinely harass people on the basis of race and economic status