1/5 Joanne G. 5 years ago on Google
Booked
through
tour
company
together
with
transfer
from
port.
Hotel
was
paid
for
transfer
via
tour
company
and
they
tried
to
bully
us
into
paying
again
but
we
stood
our
ground
and
refused.
Hotel
said
they
would
sort
it
out.
Then
we
go
up
to
our
'Superior
room'
for
3
people.
Was
so
small
that
we
couldn't
even
open
our
2
suitcases
without
falling
over
them.
They
tried
to
tell
us
the
booking
was
for
1
person
but
we
then
asked
how
come
they
had
a
queen
bed
and
a
single
bed
in
the
room?
They
then
said
they
would
upgrade
us
for
a
price
and
we
said
we
would
contact
our
tour
company
and
sort
it
out.
Next
thing
is
the
hotel
is
offering
a
larger
room
at
no
extra
charge.
We
spoke
to
tour
company
and
they
advised
that
no
hotel
would
upgrade
in
peak
season
without
payment
so
I
think
this
hotel
tries
to
rip
people
off
from
every
aspect