4/5 Isabel L. 1 year ago on Google • 51 reviews
It
would
have
been
rated
higher
if
we
had
been
able
to
order
at
the
counter,
or
if
their
computer
screen
worked
properly!
I
took
my
son
along
to
get
him
a
burger
as
a
treat.
We
went
to
the
counter
where
a
member
of
staff
was
standing
to
order
our
food,
and
I
was
told
I
had
to
order
at
the
kiosk...
It
was
a
Monday
at
4pm
and
it
was
quiet
at
the
time.
I
felt
this
was
quite
rude.
If
I
had
wanted
to
order
at
the
kiosk,
that
should
have
been
my
choice,
and
I
would
not
have
went
to
the
counter.
I
managed
to
find
the
kids
meals,
I
selected
a
burger
meal
with
no
ketchup,
and
confirmed
it
like
the
screen
asked.
When
we
got
home
and
I
gave
him
his
burger,
it
had
ketchup
on
it!
I
feel
a
human
taking
the
order
would
have
been
more
likely
get
the
order
right?
There
were
quite
a
few
members
of
staff
around,
so
I
don't
see
why
ordering
from
the
counter
was
not
an
option?
To
be
honest,
I
don't
know
if
we
will
be
back
because
of
being
told
to
use
the
kiosk.
The
bag
I
paid
10p
for
looked
a
mess
too.
It
looked
like
it
had
tape
stuck
to
it,
then
ripped
off.
Something
I
wouldn't
have
been
fussed
about
if
I
hadn't
had
to
pay
10p
for
it.
Surely
if
you
select
takeaway
a
bag
should
be
in
the
price
already?