Sometimes you get the weirdest experiences in a big chain. As we entered we indicated that one of my eating companions had a gluten intolerance. We sat down and ordered drinks, and that companion ordered a simple glass of tap water. As the waitress arrived with the drinks, she realised that the gluten free diner was with me and refused to serve her the glass of tap water until she had it checked to be gluten free! A new experience for is all. Aside from that, the dining experience was pleasant. Our server (not the drinks), Ashley, was friendly and helpful. The restaurant and toilets were clean. Frankies and Benny’s have gone through some big changes recently and I haven’t forgiven them yet for taking the Calzone off the menu. It’s lost much of the whole 50’s and 60’s diner vibe that gave it character and now competes against the rest in the race to the bottom. But I can’t complain about this single restaurant. Plenty of car parking at the centre and access is great. Free wifi and when we went during the week it was very quiet. A good all round experience.

Fast and friendly service, food did not take too long to come out the kitchen either. All piping hot! Fresh and looking delish 🤤 decent sized portion on all our means we all left stuffed.😊 The toilets where absolutely disgusting though, went for a pee and there was no paper in 3 of the 4 cubicals just left it till I got home.

Ordered the meatballs as a starter with the added spicy sausage, these are very good I definitely recommend. I wasn’t a huge fan of the spaghetti bolognese tbh and the Toblerone cheesecake was quite disappointing. The Toblerone bit was lovely but the base was dry and grainy. It’s a little overpriced in my opinion based on the quality of the food but at the same time it isn’t terrible and I would eat here again, just wouldn’t order the same things.

Brilliant service from start to finish. Floor and kitchen staff were great...food was delicious 😋

So went here with my partner for lunch for a change. Had the meatballs for a starter and was actually really good. Flavours were nice and a little spice kick in there as well with the added sausage. The hotdog and fries was not bad too. The fries were really good and the hotdog was, well, a hotdog with not so great onions and ok cooked brisket. The Toblerone cheesecake for me was a disappointment. The top two layers were nice but unfortunately the base was not very good at all. It would of been better with a classic digestive base. It was the difference between being great and rubbish sadly. Another star is taken off as I felt the end cost was a little much for what it is. I was in a 5 star hotel for dinner the previous night and had three coarses and a drink which came to £70 for two people and the food was top class. The fact this lunch cost only £12 less for much lesser quality says a lot in my opinion.

Service brilliant, food delicious. Defo go back. Good range for vegan and gluten friendly.

Great food and fun atmosphere. Service was great too

The burger and the fries were okay. I had a voucher from Groupon. Paid £20 for two people (main menu + dessert or starter). If you have the voucher, it's okay to eat there. But without it, it's really expensive for a menu that only tastes OK. Btw these were their "small" drinks. Atmosphere was fantastic and the staff was extremely friendly!!

I was in over the weekend, service and food were fantastic - I had the buffalo chicken loaded fries off the new menu they were delicious. Highly recommend

Great visit to Frankie and Benny's . New menu looks fab we shared the bbq platter. Love visiting this restaurant staff are all so friendly and happy.

This is a great Frankie and Bennys. Nothing is to much hassle for them. Eating out with an autistic child can be daunting but these guys are a great help. Especially Ashley

Yes, F&Bs is a chain so don't expect a Michelin star experience but the food is good, the service is good and it has a vibe about the place - which is no mean feat in a shopping centre location. The service is quick without being rushed so it's handy if you're heading elsewhere afterwards.

Had an amazing lunch, delicious and piping hot food. Could hardly eat everything cause of the large portions, even from the lunch menu! Will definitely be back. Thank you Javier and Caitlyn for looking after us.

I go here every once in a while. I prefer it to tgi's personally as the food is better and in all honesty cheaper. It's never too busy either so it's good to go in with the mrs and child. The staff are always attentive and make sure the wee man has something to keep him occupied whilst we wait for the food.

Always love a trip to F&Bs. Great for vegans with meat eaters in the party as they have a good range of both. Staff are very helpful and friendly. It was very quiet the past we were there but it can get busy at the weekend.